Soft Magic Dice Blackjack

Blackjack Software Soft Magic Dice

Soft Magic Dice (SMD) is a newer gaming software developer, having launched in November 2014. We've seen multiple sites that state SMD began in 2012, but their website claims they opened in 2014.

SMD's web site also proclaims that they hope to be a top three online gaming provider.

As we'll cover later, they're off to a rocky start in this goal because they've been accused of spamming players and offering poor customer support.

But does this mean that you should avoid their blackjack games?

Let's find out by looking at SMD blackjack's general aspects, the games, where their blackjack variations are found, and other info on Soft Magic Dice.

General Aspects of Soft Magic Dice Blackjack

7-Card Charlie Rule

SMD offers three real money blackjack games, including classic, royal, and Blackjack Pro.

At first glance, these games are indistinguishable in terms of rules. But upon further inspection, royal blackjack offers the highest betting limits, while both royal and Blackjack Pro feature the 7-card Charlie rule.

This rule gives you an automatic win if you're dealt seven cards without busting. Not many software providers offer 7-card Charlie, which makes SMD special in this regard.

Graphics

The graphics for all of SMD's blackjack games are very basic.

Every table features green felt that lacks the polish of the top software providers. The black-felted table rim also looks plain compared to the detailed wood frames we've seen across the industry.

The best detail can be seen in the chip stacks at the back of the table. The card shoe also looks nice, especially when considering the table's other bland aspects.

Many software companies offer green and blue felt colors to give players different looks. But not SMD, which appears the same across all three variants.

Table Layout

The plainness doesn't end with the graphics because the table layouts also lack sophistication.

You'll see chip denominations in the lower left-hand corner, a space where you make bets, and a placard that shows the minimum and maximum bets.

While these are the only essentials you need to play online blackjack, SMD doesn't offer any of the frills seen with other providers' blackjack tables.

Specifically, this doesn't feel like a land-based casino table because there aren't any other sections where other players would sit.

If you just want to play blackjack and not worry about a lifelike table, then this won't bother you. But if you're hoping for realism, then this is the wrong blackjack provider for you.

Music & Sound Effects

SMD doesn't offer music for any of its blackjack games. But they do feature different sound effects when you win on each variant. Examples include:

  • Blackjack Pro has a ringing sound when you win hands.
  • Classic blackjack and royal have both a ringing sound and shouting man during wins.
  • You'll also hear cards flipping, and a blip to indicate losses.
Betting

The betting range varies wildly for each of SMD's blackjack variations. Below you can see the minimum and max bets for each game along with chip denominations:

  • Blackjack Pro – Minimum bet is $50, max is $1,000. Chip denominations are: $1, $5, $10, $25, $50, $100, $500, and $1,000.
  • Classic Blackjack – Minimum bet is $1, max is $20. Chip denominations are: $1, $5, and $20.
  • Royal Blackjack – Minimum bet is $10, max is $200. Chip denominations are: $1, $5, $10, $25, $50, and $100.

The majority of online blackjack games offer minimum bets of $1, and max wagers ranging from $100-$500. But as you can see, SMD's games are either strictly for low rollers or high rollers.

Gameplay Options

One of the most-disappointing aspects to these blackjack variations is that they don't have any gameplay options.

It would be nice to adjust the sound effects volume and tinker with other options. But Soft Magic Dice doesn't provide any such menus at this time.

Instant Play & Mobile Platforms

SMD blackjack is available on every platform, including PC download software, instant play (PC & Mac), and mobile devices.

Return to Player RTP

Before getting into the RTP for SMD's blackjack games, it's worth going over an interesting story about the matter.

In May 2015, news circulated that Soft Magic Dice was offering an online blackjack game with a 0.75% player advantage. The notable quality was that this game not only offered several player-friendly rules, but also the rare early surrender rule.

Given that many card counters work tirelessly to gain an edge like this, sites like CasinoListings and WizardOfOdds ran news on the insane edge that SMD's best blackjack game was offering.

The Wizard of Odds (a.k.a. Michael Shackleford) posted about the matter on his forum and also started playing the game to take advantage.

To Shackleford's surprise, he lost $500, which seemed nearly impossible given the supposed 0.75% player advantage.

After months of back-and-forth exchanges, an SMD engineer finally took a look at the game and found that there was indeed a flaw with it.

Via Mission2Game Casino, SMD refunded affected players and fixed the flaw, with the engineer never revealing what the problem was.

The engineer took out early surrender along with a few other player-friendly rules, thus altering payback. Here are the current RTPs for their three blackjack games:

  • Blackjack Pro & Royal Blackjack = 99.75% RTP
  • Classic Blackjack = 99.74% RTP

As you can see from this story, there was never any 0.75% player advantage to begin with. But it's nice that SMD eventually looked into the problem and refunded players' losses.

As for the RTP, 97.75% is among the best in online blackjack.

Software Security & iTech Labs Certification

Although they got off to a rocky start with their flawed blackjack game, SMD has quickly turned things around.

First off, their software is now certified by iTech Labs – one of the premier testing facilities for online gaming software. They found that SMD offers fair and random games, thus easing fears about the 2015 story.

Besides their certification, Soft Magic Dice also uses secure sockets layer (SSL) encryption to keep players' private and financial information safe.

They also offer fraud prevention services to casinos, notifying the latter if any hackers attempt to access sensitive info. Assuming this ever happens, it will trigger a warning that alerts customer service/fraud prevention to investigate the problem.

Soft Magic Dice Blackjack Games

For the most part, SMD's three blackjack games are similar. In fact, the strategy for achieving optimal payback is the same across all three variants.

The only difference beyond the stakes is that Blackjack Pro and royal roulette both have an extra rule.

That said, we'll discuss these two games together, and classic blackjack separately.

Classic Blackjack

Rules

Following the previously discussed rule changes in 2015, classic blackjack is configured more like other games across the industry.

Gone is the early surrender rule that lowers the house edge by 0.62%. This and the other two games also contain the no-hole-card rule, which is seen in European blackjack.

Below are the rules for SMD's classic blackjack.

  • Natural blackjack (21 w/ first two cards) pays 3:2 on your bet.
  • The dealer stands on a soft 17 (A6).
  • Dealer doesn't receive a hole card. You lose all bets if dealer has natural blackjack & you don't have one.
  • You can only double down on totals of 9 to 11.
  • You can double down after splitting.
  • You can only split hands once.
  • No surrender.
  • 1 deck.

Return to Player RTP

RTP for SMD's classic blackjack is 99.74%, which is 0.01% less than Blackjack Pro and royal blackjack.

The reason for the lower RTP is that the 7-card Charlie rule drops the house edge by 0.01%. But this is such an insignificant amount that most players won't care.

The fact that you get both a single deck and 3:2 natural blackjack payouts is huge.

Going from 6 decks to 1 deck lowers the house edge by 0.54%, while 3:2 blackjack payouts (instead of 6:5) lower the house advantage by 1.39%.

Some of the rules go in the casino's favor, such as the dealer not receiving a hole card, only doubling down on 9-11, and only being able to split hands once.

Nevertheless, this game still offers high RTP at 99.74%.

How to Play

The game begins with you clicking a chip from the available denominations on the left-hand side. Every time you choose a chip, it appears in your betting circle.

As you add chips to the betting circle, you'll see options at the bottom for Deal, Clear, and Undo. Clear removes your entire bet so you can start over, while Undo only takes away the last chip.

When you're satisfied with your bet, click Deal to receive your cards and see the dealer's up card.

Upon receiving your hand, you'll be given the following options: hit, stand, double down (9-11), and split (pairs).

Once a hand is finished, you can either choose New Game or Rebet. New Game sees all your chips removed and gives you the chance to bet again, while Rebet uses the exact same wager to play.

Strategy

Given that the 7-card Charlie rule doesn't affect how you play hands; the strategy is the same across SMD's blackjack games.

Below is a chart that will help you achieve the optimal 99.74% RTP for classic blackjack, and the 99.75% RTP for Blackjack Pro & royal blackjack:

  • Your total is 5 to 8: always hit.
  • Your total is 9: double down when dealer's up card is 2 to 6. Hit when their card is 7 to A.
  • Your total is 10: double down when dealer's up card is 2 to 9. Hit when their card is 10 to A.
  • Your total is 11: always double down.
  • Your total is 12: hit when dealer's up card is 2 to 3 and 7 to A. Stand when dealer's card is 4 to 6.
  • Your total is 13 to 16: hit when their card is 7 to A. Stand when their card is 2 to 6.
  • Your total is 17+: always stand.
  • Your cards are A2 to A6: always hit (double down isn't available for these totals).
  • Your cards are A7: stand when dealer's up card is 2 to 8 and A. Hit when their card is 9 to 10.
  • Your cards are A8+: always stand.
  • You have a pair of 2's: split when dealer's up card is 3 to 7. Hit when their card is 2 and 8 to A.
  • You have a pair of 3's: split when the dealer's up card is 4 to 7. Hit when their card is 2 to 3 and 8 to A.
  • You have a pair of 4's: always hit.
  • You have a pair of 5's: double down when dealer's up card is 2 to 9. Hit when their card is 10 to A.
  • You have a pair of 6's: split when the dealer's up card is 2 to 6. Hit when their card is 7 to A.
  • You have a pair of 7's: split when the dealer's up card is 2 to 7. Hit when their card is 8 to 9 and A. Stand when their card is 10.
  • You have a pair of 8's: always split.
  • You have a pair of 9's: split when the dealer's up card is 2 to 6 and 8 to 9. Stand when their card is 7 and 10 to A.
  • You have a pair of 10's: always stand.
  • You have a pair of aces: always split.
Blackjack Pro & Royal Blackjack

Rules

Again, the rule distinction with these two games is that they both offer 7-card Charlie. Other than that, the rules are the same:

  • Natural blackjack pays 3:2 on your bet.
  • The dealer stands on a soft 17 (A6).
  • Dealer doesn't receive a hole card. You lose all bets if dealer has natural blackjack & you don't have one.
  • 7-card Charlie rule: you automatically win when being dealt 7 hands without busting.
  • You can only double down on totals of 9 to 11.
  • You can double down after splitting.
  • You can only split hands once.
  • No surrender.
  • 1 deck.

Return to Player RTP

RTP for both Blackjack Pro and royal blackjack is 99.75%. The slight improvement in the RTP is due to the 7-card Charlie rule.

As mentioned before, the 99.75% RTP is among the best you'll find in online blackjack.

Unfortunately, the downside is that you must bet more to play these games. Royal blackjack requires a $10 minimum bet, while Blackjack Pro features a $50 minimum wager.

We have no idea why Soft Magic Dice requires such large bets to play their games.

Beyond convenience, a big reason for playing online blackjack is to escape the high minimum wagers featured in brick-and-mortar casinos. But this isn't the case with Blackjack Pro and royal roulette, where you must bet more than on some land-based casino tables.

What's worse is that risking so much money exposes you more to the house edge. To illustrate this point, consider the following:

  • You can play classic blackjack for $1 a hand. At this rate, you'll theoretically lose 1 cent every four hands (4 x 0.0026 house edge).
  • You play royal blackjack at $10 per hand. At this rate, you'll theoretically lose $0.10 every four hands (40 x 0.0025).
  • You play Blackjack Pro at $50 per hand. At this rate, you'll theoretically lose $0.50 every four hands (200 x 0.0025).

Neither of these rates sounds horrible, but let's now assume that you play 300 hands per hour:

  • You'd lose $3 per hour with classic blackjack (300 x 0.01).
  • You'd lose $30 per hour with royal blackjack (300 x 0.10).
  • You'd lose $150 per hour with Blackjack Pro (300 x 0.50).

If you play faster than 300 hands per hour, you're looking at even bigger theoretical losses.

For this reason, we recommend choosing classic blackjack and its 99.74% RTP. Not only is this a solid return, but it's much easier on your bankroll than Blackjack Pro and royal blackjack.

How to Play

Both royal blackjack and Blackjack Pro have the same playing process as classic blackjack. The only difference is that you can use larger chip denominations and bets in the royal and Pro versions.

The largest chip in Blackjack Pro is $1,000, while the biggest chip in royal blackjack is $100.

If you've already played SMD's classic blackjack, you won't have any trouble playing these two variations.

Strategy

Use the same strategy as classic blackjack.

Where is Soft Magic Dice Blackjack Found?

The only online casino that currently uses SMD's software is Mission2Game. You can read more about Mission2Game below along with their promotions and popularity.

Finding Soft Magic Dice Blackjack at Mission2Game

This is a unique superhero-themed casino that features two heroes on the homepage. The woman is wearing a 777 logo and M2G belt, while the guy has a spades logo on his suit.

Although the interface looks nice, it's too busy for our tastes. But the navigation is good and we had no trouble finding the SMD blackjack.

We clicked the Games section, then chose Table games > Blackjack Games > all three games are listed.

Once you click on a demo or real money blackjack game, you'll be prompted to create an account. We were annoyed because our first attempt stalled out due to an internal server error, but the second attempt worked.

Mission2Game Promotions

The promotions section shows that you can pick up a $2,500 table games bonus through the blackjack action here. This casino also offers comp point exchanges, where you can trade in 100 points for $1.

Mission2Game Popularity

According to SimilarWeb, Mission2Game Casino is ranked 5,843,851 globally and 1,857,478 USA in traffic at the time of this review.

This suggests that Mission2Game hasn't gained any steam, despite being open since 2015. It also suggests that SMD isn't a popular provider considering that Mission2Game is their only client right now.

Soft Magic Dice Reputability

The Soft Magic Dice website boasts that they're founders are industry experts who have 30 years of experience in the casino gaming industry. The site doesn't specify if this is 30 years of collective experience between the founders, or 30 years as a group.

Whatever the case may be, they got off to a poor start, which is why they're struggling to attract clients today.

Let's go through their follies and also rehash a good incident involving players affected by the flawed blackjack game.

Spamming

Most of the complaints we've seen revolve around SMD and Mission2Game spamming players through email. Furthermore, some players even say that they didn't sign up for anything and have still been spammed.

Support Pushing Deposit Bonuses

A poster on AskGamblers wrote that they contacted support about an available $10 no-deposit bonus.

Rather than immediately crediting them with the bonus, the customer service rep tried convincing them to take advantage of the deposit bonuses.

Limited Games

Another AskGamblers poster complained that Soft Magic Dice & Mission2Game don't offer enough games. We have to disagree somewhat because, while SMD isn't the world's largest provider, they do have over 100 total games.

No Licensing

While SMD has been tested by iTech Labs, there's no mention of licensing on their site. Furthermore, we've read where they don't respond to questions about their licensing.

While this doesn't inspire trust, it also doesn't immediately mean that SMD is untrustworthy.

After all, we've seen casinos in the Alderney, Curacao, and Panama licensing jurisdictions get away with shady things and not receive any reprimand.

Unfavorable & Contradictory Terms

According to ThePogg, Mission2Game has a clause stating that they'll take funds from any account that has been dormant for more than 180 days.

Another issue involves contradictory withdrawal limits. One area of the site states that the maximum withdrawal is $2,000 regardless of VIP level, while another section states that players' cashout limits depend on one's VIP status.

Contradictory bonus terms can also be found on the site. Specifically, there's a mix-up on whether deposit bonuses are cashable or sticky due to both types being referenced.

Faulty Video Poker and Slots

An added piece to the earlier story about Michael Shackleford is that he found further faults in some of the video poker and slots games by SMD.

Here's one example: the video poker game counted the wheel straight (A 2 3 4 5) as a loss in video poker.

Here's another example: the slots game 80s Night wasn't counting wild symbols in reel 1 as wild.

SMD Repays Cheated Players

Shackleford used the above problems to supplement his argument about the blackjack game not working properly.

It took a while before SMD addressed his problem, but they eventually responded by fixing the faulty games and repaying players who were cheated in blackjack.

This shows that Soft Magic Dice is responsible to some degree. Furthermore, we haven't seen any other serious complaints regarding SMD's games cheating players.

Other Soft Magic Dice Game

SMD is a full-service software provider that offers everything from slots to bingo. That being said, let's take a closer look at what they have beyond blackjack.

Slots

SMD offers 5 reel, 3 reel, and progressive slots.

We count almost 40 games in the 5 reel section. Some of these games include: 20,000 Leagues, Backstage Pass, Fast Racing, Fiesta, Genie's Fortune, Gold Digger's Fortune, Groove City, House of Frankenstein, Nights of Sahara, Pirate's Cove, and Wacky Farm.

Scratch Cards & Bingo

One of the best things that SMD does is create good scratch card and bingo themes. We count 20+ games in the specialty section, each with solid graphics and a quality background.

One example is Electric Ball bingo, which features spheres of electricity around the card.

Another example is Magic Nuts, a scratch card that involves a squirrel gathering nuts in the forest.

Table Games

Besides blackjack, SMD's other table games include several baccarat and roulette variations.

The 5 roulette games are different versions of European and American roulette, with the difference being the stakes.

Baccarat has four different versions that are only separated by stakes, along with punto banco.

Video Poker

Besides scratch cards, the other thing that SMD does well is themed video poker variations that you won't find elsewhere. Some of these themed games include: Genie of the Lamp, Jacks or Better, Moonlight Poker, Pharaoh's Tomb, and Science of Cards.

Here's an example of what to expect: Pharaoh's Tomb features a mummy, Egyptian drawings, stone columns, and hieroglyphics on the cards.

The only catch is that all of these games feature Jacks or Better video poker. If you like another variation, then you're not going to find it among SMD's selection.

Conclusion

Soft Magic Dice blackjack landed with a splash in 2015, when players thought that they were getting a 0.75% edge. This turned out not to be the case since the software was buggy, and players ended up losing money.

Upon being contacted about the matter, SMD fixed the problem and refunded affected players. But they've still been recovering from this and other negative incidents that have plagued them.

One way that SMD is trying to attract players is through their high RTP, which runs between 99.74% and 99.75%. It's rare to find an operator that offers this high of RTP for all their blackjack games.

The only catch is that the two 99.75% RTP variants – Blackjack Pro and royal blackjack – require $50 and $10 minimum bets, respectively. As covered in these games' RTP section, you can lose lots of money playing the Pro and royal versions for hours.

For this reason, we recommend that you play the classic variation, which requires a $1 minimum bet and offers 99.74% RTP.

Of course, there's also the issue of whether you should play with SMD at all.

The only casino they're found at is Mission2Game, and they've had a number of issues regarding spamming, faulty slots / video poker, and contradictory bonus terms.

The one good thing that SMD has going for them reputation wise is that they repaid the aforementioned blackjack players who lost money. But we still have trouble giving their blackjack games a full recommendation based on the collection of incidents.

In summary, you're taking a gamble by playing real money blackjack with SMD. But as long as nothing nefarious happens, it's a worthwhile gamble due to the high return.

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