An Honest Look at BetDSI

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I have been a part of the online betting industry for a very long time. Sometimes, I think to myself what would have happened if I had chosen another career path, but alas here I am, one of the experts in the field. I know a lot about what went down in the early days of the industry, and sometimes during my time as a site reviewer, a name comes across my desk which invokes memories of the old days. This was the case when I was given the task of reviewing BetDSI. This is a group that has been around since the inception of the industry, which has had its ups and downs along the way.

While I may have a long history with this company, my job is to look at the site as it stands today. First, I went to many player forum sites and found that the company seems to have its fair share of issues form players. Now, I always like to take these with a grain of salt, and for the purposes of this review, I will be looking at the product itself, then taking into account what people are saying about the company on these sites. Let's see what BetDSI has for players today and if it worth your time.

Ratings

Site Navigation

I love the layout of this site, and I think the best part about the whole thing is the dedication to updating the site as the company moved into a new world. The navigation around the games and the lines are excellent, and the fact that they give bettors a chance to use the old look and feel of the betting pages is a bonus for those who prefer the old way of betting.

Customer Service

I want to give the support department a higher score, given that they are using social media as part of their customer service area. You can contact the company in many different ways, but the reason the site doesn't get a higher mark is that there are lingering questions about some of the issues players talk about on the player forums.

Promotions

I love the promotional section of this site. Above and beyond the standard bonuses for deposits, there is a full loyalty program which gives you a chance to get cash back by earning loyalty points when you bet. Also, there are a lot of free contests for players to try, which give you a chance to win some money without putting any up! All this adds up to an excellent marketing arm of the company that should keep all my readers engaged with this brand.

Mobile Interface

This is about the highest score I can give a site that doesn't have a native app for iOS or Android. Of course, BetDSI isn't allowed to have a native app, as Apple and Google don't allow them in the U.S. The mobile site is just fine, and if you are on a decent connection then you should be able to make your bets without any issues.

Game Selection

All of the major sports are covered at BetDSI, as are all the bet types you could ever want from a sportsbook. I'd like to see a few more casino games, and the lack of poker is a real bummer for someone like me who likes to have as few accounts as possible. However, if you don't care about that, then you should be just fine with what is offered at his site.

Payout Speed

I give the site a high mark for the fact that they are telling you how slow your payment will be. A site based in Costa Rica doesn't have a lot of options when it comes to sending you your money. So, let's just hope you get paid! If it were me, I would be choosing a cryptocurrency for my payments - yes, they are volatile in value, but it is far and away the fastest way to get your money from BetDSI, and you can convert it to cash as soon as you get it into your crypto wallet.

About the Site and Who Can Play?

As I mentioned, this site has a long history in the gaming industry. The site originally launched in 1998, and while I can't tell if it is the same guys running the site, I am sure there is still a connection to those guys in one way or another. What I do know is that the site is clearly tailored for the American betting market, which is no different than when it originally launched. I have to assume that players from around the world can play here, but it's difficult to tell from the website itself.

As for the website itself, I am very pleased to see that the design has had a refresh, and looks much more like a modern website. This can be a bit of an issue in the sports betting world, as many operators have not taken design into consideration. These days, players are spending more time online researching their bets, so having a site that doesn't make you feel like it is 1999 goes a long way to keeping a player sticky through the process.

Creating an account was no different than many other sites. I simply added some information about myself to a registration form on the website, and within a couple of minutes, I had an account that was all set up for me to start betting!

What I Liked the Most

There is a lot to like at BetDSI. However, I think what I like the most are all the contests that the site offers. These promotions, some of which cost money and others are free, allow you to be involved in betting without having to just bet on the games. Handicapping contests, pick the winners events, and bracket challenges are the norm here, and I think they are a great way to engage with the sportsbook on a more regular basis. I highly recommend them to my readers.

What I Liked the Least

I suppose what I don't like is a common complaint - they seem to be less than forthcoming about pending withdrawals. Many of the complaints I read on sites are about this topic, so I want the company to be more honest about the delays in payment. Also, I noticed that if you are a winning player, then they strip away the loyalty points you can earn, which is also total trash in my opinion. N the long run everyone loses, so the management team at BetDSI shouldn't be offending players with these types of Terms and Conditions.

The Sportsbook

With my account created and funded, the next logical step is to check out the lines in the sportsbook and test the wagering interface. Here is where I found a very nice feature about BetDSI. This site has been around for a long time, and during that time the way people interact with abetting site has changed. However, there are many long-time players that don't like the enhancements, preferring to play the old school way. For these players, there is something called the Retro Sportsbook. By clicking on this link, you are taken back to the old way of betting - window after window of filtering to get to the betting lines and then clicking on buttons to make your wagers. This is pretty cool in a nostalgic way, and I like that BetDSI cares about their original players.

The more modern look and feel are also available, and making abet here is just as simple as at other sites. Simply click on a sport, and the lines pop up. With each selection, your betting slip on the right side of the screen is filled, and then you simply add in the bet amounts and all your tickets are processed. I was able to make several bets in a matter of seconds (which may not have been a wise decision based on the outcomes haha). Players will find this interface very intuitive, and this means far less stress when picking the winners of your bets.

There are tons of sports to bet on at BetDSI, but there is a decidedly North American theme to the site. Here is a sample of what you can bet on here:

  • Auto Racing
  • Baseball
  • Basketball
  • Boxing
  • Cricket
  • Darts
  • esports
  • Football
  • Golf
  • Handball
  • Horse Racing
  • Rugby League
  • Rugby Union
  • Soccer
  • Tennis

The site dedicates an entire tab to eSports betting, which is another sign that they are continuing to evolve as a business into the future. While I don't bet on it myself, I know a lot of younger players who are transfixed by the competitive video game world, and it will continue to grow for years to come.

The Casino Games

The sportsbooks that have been around for 20 years or so tend to have added casinos as a formality, deciding to focus on the quality of the sports betting package rather than attracting players who are really there more for playing slots or table games. That isn't to say that BetDSI doesn't care about casino players - it just means that they are spending as much time curating that part of their site.

Here's something I love about this site though - they offer you two different casinos to play in. One is called the Diamond Casino (which I focused on for this review), and the other is called the Rebate Casino. I assume the rebate casino is where you get a percentage back in cash of your losses, but since I was focused on winning, I just left that one alone!!

Both of these casinos can be played without having to download any software, as you just connect through your browser. Each of the casinos offers you a chance to play slots and table games form your mobile device through the mobile browser as well, which means you can have a screen open playing blackjack while you are watching your favorite sporting event.

While neither casino has a huge selection of games, there are definitely enough to keep you occupied. Here are some of my thoughts on the Diamond Casino.

Table Games

I would say that I am the perfect example of a casino player in a sportsbook. I am not much of a slots player (I will play some of the big progressives when I see them), preferring to sit at Table Games if given a chance. I decided to stick to that while testing the Diamond Casino, so I started with a little Blackjack session. The game is excellent - speeds are right up there with any casino I have tried, and the quality of the graphics is very good as well. I like that there are multiple types of Blackjack to play to go along with all the other table games -here is a sample of what you will see:

  • American Blackjack
  • Baccarat
  • Draw Hi-Lo
  • Pai Gow
  • Red Dog
  • Ride`m Poker
  • Three Card Rummy
  • 21 Burn Black Jack
  • European Blackjack
  • Single Deck Blackjack
  • Caribbean Poker
  • Oasis Poker
  • Pirate 21
  • Pontoon
  • Triple Edge Poker
  • Super 7 Blackjack
  • Top Card Trumps
  • European Roulette
  • Craps
  • American Roulette
Slots

I did give the slots a little bit of my time (and money) just to see what they were like as I didn't recognize the brand. They are pretty simple in design, but they do get the job done. For me, all I want is a game that plays quickly and has an excellent payout percentage, both of which are covered by these games. While there are no huge jackpots to win, if you just want to kill some time then you will find these titles interesting:

  • The Party Guy
  • 12 Animals
  • Sweet Treats
  • Firecrackers
  • Rollin Trolls
  • There's Gold Yonder
  • Matinee
  • Sashimi Dreams
  • Totem Tumble
  • Super 7s
  • Arabian Wishes
  • The Critters
  • Wild Adventures
  • The Family JP
  • Fruit Serenity
  • Mermaid's Treasure
  • The Job
  • Seer's Crystal
  • Spin To Ride
  • Hyper Galactic
Video Poker

Finally, I did get around to spending some time with my favorite - the video poker machines. If you ask any of my friends, when we go to Vegas I always tend to disappear for a couple hours until someone finds me at a video poker game pounding away at the buttons. I like that there is some decision making in this game, but that it is also very fast to play. There are a good number of titles at BetDSI, many of which are available in multi-hand and pyramid formats:

  • Tens or Better
  • All American
  • Bonus Deuces
  • Bonus Poker
  • Deuces And Jokers
  • Deuces Wild
  • Double Joker
  • Five Draw Poker
  • Jacks Or Better
  • Joker Poker
  • Split Way Royal

Overall, I was happy with the casino games at Diamond casino - for a sportsbook casino it is very well put together and worth giving a try.

Does the Site Offer Anything Else?

There is no poker site at BetDSI, and this is a bit shocking to me. Poker is the perfect add-on for sports bettors and keeps players around for a long period of time. With the eas of getting a poker skin, I suspect it may be something this operator adds at some point, but for the time being it isn't available.

There is a full racebook available at BetDSI. Although it is a dying sport, there are still a group of very intense horse racing bettors (just walk into any OTB, and you will see what I mean). You can bet on all the big tracks and races at this site, which should satisfy just about everyone's needs who reads this review.

What are the Options for Payments?

There are multiple options for both deposits and withdrawals, but if I am being honest, they are limited in scope. The reason for this is that e-wallet solutions won't touch sites that accept American players. So, the easiest way to get your money to this site is via a credit card. The maximum deposit is $1,500 though, so if you want o make a larger deposit, then you will need to use another method. You can use person to person transfers of bank wires if you wish.

The site does offer multiple cryptocurrency options for deposits and withdrawals. These are the fastest to make, and if you don't have a digital wallet, those are pretty easy to find and create these days. Don't be intimidated by the process of buying and depositing crypto, but you should be watching the value of the coins as they are still pretty volatile. I never recommend my readers hold too much of any of them.

From a withdrawal perspective, I really like that the company is upfront about each of the options. The limits, fees, and timing of each of the available withdrawal methods can be found in the cashier section of the website, and this is a refreshing approach to managing this part of the company.[ Typically, I have to chase down information on how long it will take to get paid, so having this spelled out for me gives me a sense of confidence, despite what I have read from player forums.

What is the Welcome Bonus?

Well, this is pretty straightforward. If you look on the BetDSI site, there is a Welcome Bonus available to players planning to deposit for the first time. The level of detail of this bonus matches a sports betting site that has been around for 20 years - no screwing around.

Ok, maybe a little screwing around.

The Welcome Bonus is a "100%" Deposit Bonus up to $500. However, you get half that bonus to use in the sportsbook and the other half in the casino. Still, that is a nice way to check out both sections of the site, and I appreciate that the offer is relatively simple to understand.

VIP Program?

What's this? A sportsbook with a loyalty program that is tiered AND they give you some information about it? I have to admit, I wasn't ready for this one. The BetDSI loyalty program involves earning loyalty points for all the real money gambling you perform on the site. The program is three-tiered - everyone enters the first tier once they make a deposit. Here are the details of what you receive when you move up to the next level:

Graduate to Platinum Level after earning 30,000 BetPoints in a 12-month period:

  • Deposit $300 and receive 15% Free Play bonus (3x rollover required, $750 maximum bonus)
  • 1 Free Bitcoin payout per day when you deposit with Bitcoin
  • BetPoints earn you 10% more than Gold Level

Earth shattering? Definitely not. However, there is value in staying loyal to the brand, so that should be incentive enough for many to play here more than other sites.

Conclusion

Overall, I think there is a lot to like at BetDSI. Yes, they have had some issues with players, but this seems to be a small number compared to the size of the book. I really like some of the design elements of the sportsbook, including the retro look and feel that is available. The casino is definitely worth checking out, and the contests are a nice break from the monotony of standard betting.

I am happy to give BetDSI my recommendation to my readers. Given my experience with them over the last 20 years, I am pleased to say that they are evolving with the times and this means you should have an excellent player experience. I would love your feedback on the site so if you have anything you want us to know, please send me an email here at the site.

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