BetPhoenix Review

Sportsbook
Casino Games
Live Dealer
Specialty Games
$2,625 Welcome Bonus (See Details Below)
Cashouts in 1-7 Days
Licensed in Costa Rica
VISIT NOW
BetPhoenix1 BetPhoenix2 BetPhoenix3 BetPhoenix4 BetPhoenix5 BetPhoenix6 BetPhoenix7 BetPhoenix8

Licensed in Costa Rica, BetPhoenix joins a number of online casinos that call a Caribbean island home. Often, online sportsbooks and casinos licensed by these islands as they tend to be more open to gambling than countries such as The United States. Outside of these Caribbean islands, I also come across many sites that are licensed by European or South American countries.

One of the great things about BetPhoenix is that they are not new to the game. In fact, BetPhoenix has been around for over a decade making them one of the more established online sportsbooks and casinos out there.

Banking Methods
VisaVisa
Bitcoin
Bank Wire
And More

Ratings Breakdown

Overall

I've rated BetPhoenix a 4.0 out of 5.0 as they've got lots of good going on for them in most areas. Outside of their casino, BetPhoenix has brought lots to the table for their clients. If they can do some serious overhaul on their casino, this site could be a well-rounded machine.

Game Variety

Unfortunately, their casino is quite terrible. BetPhoenix offers one of the smallest game selections that I've ever come across when it comes to online casinos. Due to this and other issues that I have with the casino, I have to rate it a 1.0 out of 5.0.

Banking

From a banking standpoint, BetPhoenix has some great options for their clients. Currently, they offer lots of the primary banking options that one would expect from an online sportsbook and casino. That being said, they could benefit from adding in a few other standard banking options such as Skrill and Neteller.

Bonuses

By far the shining star of the BetPhoenix website is their bonuses. I'm seriously impressed by the magnitude of significant bonus options that they offer their clients. Thanks to this extensive lineup, it leaves clients with lots of chances to earn free money while doing their gambling online.

Customer Service

BetPhoenix has assembled a stellar team of customer service agents. I was delighted with the help that I received from their team along with the multiple contact options that I had to reach them. Another additional plus is that they offer customer service support in multiple languages. My only knock on them was that they don't currently provide 24/7 customer service support.

User Interface

Overall, the user interface on BetPhoenix was excellent. I was able to navigate my way around the site and find what I was looking for with ease. Based on that, I'm incredibly pleased with the user interface that they offer on the site.

Founded in 2007, BetPhoenix is no newcomer to the online sportsbook and casino space. Because of this, I was excited to take a look under the hood to see what all they had to offer. With some much time in the industry, I had high hopes that BetPhoenix has assembled a reliable sportsbook and casino for their clients.

Below, you'll see the findings of my complete review of BetPhoenix. I've left no stone unturned as I looked into every aspect of their site. From their sportsbooks to their customer service, I've scanned it all to provide you with a complete review. Since I haven't been paid by the BetPhoenix to write an honest review, I'm free to give you my honest thoughts and opinions on what they have to offer. I'll tell it to you like it is since my goal is to help readers like you have the best online gambling experience possible.

Sportsbook

At BetPhoenix, they offer a good selection of sports you can bet on. In total, you can select from 19 different options. For your convenience, I've listed them below so you can see if your favorite sports are available on BetPhoenix. One thing worth noting is that BetPhoenix only lists sports that they currently offer wagers on. Therefore, if you don't see a sport on the list below, make sure to check back once that sport's season has started.

SportsSports Offered
  • Football
  • Basketball
  • Hockey
  • Baseball
  • Soccer
  • Tennis
  • Golf
  • Boxing
  • Mixed Martial Arts
  • Motor Sports
  • Esports
  • Cricket
  • Rugby
  • Darts
  • Snooker
  • Aussie Rules
  • Cycling
  • Entertainment
  • Politics

While their list of sports you can bet on isn't the longest one out there, I still like the balance. What's nice is that they offer a good selection of major sports like golf and tennis while also offering some harder to locate sports like esports and cricket. I wouldn't mind seeing them add more sports in the future to add a larger selection but it's a pretty good lineup as is.

I noticed right away that they offered live betting. Since live betting is such a hot term right now in the sports betting world, I'm glad that BetPhoenix isn't missing the boat. I was pleased with the live betting options that they had to offer. One great thing about BetPhoenix's sportsbook is that they make it very simple to locate in-play betting action. Just look for the call out at the top of the left-hand navigation bar, and you'll be on your way.

It was very intuitive to move about the site and locate the wagers that I was searching for. One neat touch that helped greatly was that BetPhoenix calls out hot games and upcoming games. I found both of these lists very useful for identifying potential wagers. You can locate links to these two lists in the top left of any sportsbook page.

Luckily, BetPhoenix allows players to change how their odds are displayed in the sportsbook. Clients can choose between American, decimal, or fractional formats. I'm glad that they offer this option as it helps clients view odds in the form they prefer. If you'd like to change how your odds are displayed on BetPhoenix, just use the account preferences section located in the top right-hand corner of any page.

Another great feature of their sportsbook is that they offer the sportsbook in four different languages. While the site defaults to English, you can also select from three other Asian languages. For clients looking to change the display language, just use the account preferences section.

BetPhoenix's sportsbook is also mobile friendly. While they don't offer a mobile app at this time, the site had a very functional responsive design that made it fit the screen perfectly on my tablet and phone. Placing a wager using a mobile device was no issue thanks to how mobile-friendly the site is.

I'm happy with the sportsbook that BetPhoenix brings to the table. My only suggestion to them would be to add some more sports to their lineup. Other than that, they've got a reliable online sportsbook!

Esports

If you're into betting on esports, you'll be glad to know that BetPhoenix offers action on them in their sportsbook. For those of you that don't understand what esports is, they are multiplayer video games that are played in tournament formats. Right now, esports is one of the hottest trends in the online sportsbook world.

Currently, you can wager on two of the most significant games: CS:GO and DOTA 2.

While this isn't the most extensive selection of games that you can bet on, it is a good starting point for BetPhoenix.

At this time, BetPhoenix only appears to offer outright winner wagers on their esports options. This is something that I would like to see them expand along with the games that they offer bets on.

Slots

I took some time to take a deep dive into the slots selection at BetPhoenix. Unfortunately, I was immediately underwhelmed. I was very disappointed to see that they only offer 17 total slot game options to their clients. This was very suspiring to me as I'm used to seeing online casinos that provide hundreds of slot games to their clients. BetPhoenix has a long way to go to catch up with any form of industry average.

On top of the super small selection, I also noticed that none of the slot games that they offer are branded. Everything that I saw was a generic named game such as "Cherry Fiesta" or "Fantasy Park." Branded games tend to be more engaging and often have better graphics than generic games. I am at least happy to report that BetPhoenix isn't offering any cheesy knock-off games at this time. I'd like to see them offer some branded games in their lineup.

The quality of their slot game graphics looked pretty average to me. I've definitely seen better, but I've also seen worse. Being just average, there is some room for improvement for BetPhoenix to step things up here. I would prefer to see more selection.

One thing that was nice about their slot games is that you can test drive them before you even create an account.

This is an excellent touch as it allows you the ability to see if you like things before taking the time to go through the signup process. To try games out, just click on the "Fun" option for any game. You'll then be able to play that game for free to see how it looks and feels.

I went ahead and tested the site out on my phone too to see if the website was mobile friendly. I'm happy to report that the site is mobile friendly and all slot games work just fine on my phone. I'll provide more details on the site's mobile compatibility in a section later on, if you'd like to learn more.

As a whole, the slots selection on BetPhoenix is very weak. Their lack of choice is their most prominent weak spot. The games that they do have are not terrible, but there aren't enough of them. Let's hope that they'll add some more slots shortly.

Casino Games

At BetPhoenix, they offer a small lineup of casino games. At this time, you'll find a selection that includes 17 slot games, 7 card games, 6 video poker games, 3 roulette games, and 3 live dealer games. I couldn't help but immediately feel like the online casino was a complete afterthought for the management team at BetPhoenix.

I was thrilled to see that BetPhoenix offered some live dealer casino games. Quite honestly, I was very surprised based on just how small their overall game selection was. At BetPhoenix, you can choose from three different live dealer games: roulette, blackjack, and baccarat. One cool thing that I like at BetPhoenix was they offered some live dealer tutorial videos. These are great for anyone that is new to playing live dealer casino games.

One positive worth mentioning is that BetPhoenix offers all three types of roulette on their site. This feat is very rare to come across in the online world. It's not often that I come across another online casino offering American, French, and European roulette options in the same spot.

Overall, the game graphics offered on the casino games at Bet Phoenix were ordinary at best. They'll certainly do the trick, but they didn't leave me saying wow. It would be great if they could bring in some games with some more engaging and exciting graphics for their clients.

Please Note
It was effortless for me to find the games that I was searching for on their platform. Part of this was due solely to the fact of just how few games they offer. However, they also allow clients the ability to sort by game type. Using this functionality, you can more quickly find whatever game it is that you are searching for.

If you're looking to play casino games at BetPhoenix from your mobile device, you're in luck! BetPhoenix has a very mobile friendly website which makes it straightforward to play all of their games on your tablet or phone. Just point your browser to their site, and you'll quickly be playing your favorite casino games.

I'll be honest; the online casino offered by BetPhoenix is quite a letdown. From the small count of games to the average graphics, there just isn't much to get excited about. Hopefully, we'll see the management team invest some more time and money to help make their casino better in the future.

Bonuses and Promotions

If you're on the fence about signing up at BetPhoenix, I'm about to change your mind. BetPhoenix has one of the most extended and most comprehensive lists of bonus and promotional offers that I've ever seen. They provide loads of opportunity for you to earn some serious bonus cash. In this section, I'll detail each of their current promotions so that you can see which of them might be a good fit for you.

For Sports BetsSportbook Sign Up Bonus

I'm not going to lie; the signup bonus offered by BetPhoenix is one of the biggest ones that I've recently come across. In total, you can earn up to $2,625 thanks to a very generous 175% match of your initial deposit. If you want to receive the maximum bonus, you'll need to deposit $1,500 or more. To take advantage of this killer deal, just make sure to use promo code "175BONUS" when making your first deposit at BetPhoenix.

In order to qualify for this promotion, you'll need to deposit a minimum of $100 for your first deposit. It's also worth noting that this promotion only applies to cash deposits so unfortunately, credit card deposits don't count. For those of you taking advantage of this offer, be aware that it carries a 18x rollover requirement.

For Sports BetsSportsbook Bitcoin Deposit Welcome Bonus

Are you into cryptocurrencies like Bitcoin and Ethereum? If so, then you should check out this bonus offer from BetPhoenix. Currently, you can score a 100% deposit bonus match if you make your initial deposit using Bitcoin.

Under the terms and conditions of this offer, you can earn up to $1,000 of bonus cash. To be eligible for this promotion, you must deposit at least $200. If you do decide to take advantage of this offer, you should be aware that the bonus funds carry a 15x rollover requirement.

For Sports BetsSportsbook Credit Card Deposit Bonuses

For players that want to use credit cards for their deposits, BetPhoenix has some deposit bonuses for them too. While these bonuses are not as sexy as some of the other bonus offers for other deposit types, these still add some value for the players. With this bonus, you can earn up to 20% bonus match on your credit card deposits. Below, I've broken out the three options that you can choose from.

Gift Box10% Free Play Credit Card Bonus
  • Minimum reload deposit: $100
  • Maximum reload deposit: $500
  • Maximum bonus amount: $50
  • Rollover requirement: 2x
  • Claim code: 10FP
Gift Box15% Free Play Credit Card Bonus
  • Minimum reload deposit: $100
  • Maximum reload deposit: $500
  • Maximum bonus amount: $75
  • Rollover requirement: 3x
  • Claim code: 15FP
Gift Box20% Free Play Credit Card Bonus
  • Minimum reload deposit: $100
  • Maximum reload deposit: $500
  • Maximum bonus amount: $100
  • Rollover requirement: 4x
  • Claim code: 15FP

My favorite part of this offer is that both of these offer very low rollover requirements. If you opt for the higher 20% bonus, the 4x rollover requirement isn't all that steep. Thanks to their low minimums, these bonus matches can be a great option for players just looking to test the water a bit.

For Sports BetsSportsbook Tuesdays and Wednesdays Deposit Promotion

If you're looking to get some good bang for your deposit dollars at BetPhoenix, consider depositing Tuesdays or Wednesdays. Under this promotion, you can score a 100% deposit match if you deposit between $300 and $1,000 on these two days. For players looking to take advantage of this offer, just use promo code "P2P" when making your deposit.

You should be aware of some things from the fine print of this offer. For one, this offer is only available for person to person transactions. Unfortunately, it won't apply to other deposit methods. Also, if you do take advantage of this promotion, your bonus cash will be subject to a somewhat more significant 18x rollover requirement.

For Sports BetsSportsbook Low Roll Promotion

BetPhoenix offers a substantial low roll bonus for clients looking to earn some bonus cash without dealing with massive rollover requirements. Under their Low Roll Promotion, you'll receive a 50% bonus match on all deposits between $100 and $600. The best part of this promotion is that the bonus funds are subject to a very low rollover requirement of just 5x. Personally, I'm a huge fan of this promotion as I like low roll promotions since I have a much higher chance of keeping the bonus cash for myself. To claim this promotion, just use promo code "LOWROLL" when making your deposit.

For Sports BetsSportsbook Reload Bonuses

When you're down on your luck, and you deplete your account funds at BetPhoenix, be sure to take advantage of the sweet reload bonuses that they offer. Using this promotion, you can earn up to 150% bonus match on your reload deposit. What caught my eye is that the maximum bonus for this offer is a staggering $2,250!

As part of this promotion, you get to pick the amount of bonus match that you want. You're able to select from 150%, 125%, and 100%. Depending on the option that you choose, you'll also have different rollover requirements. To help spell this out more clearly, I've provided greater detail on your options below so that you can see which one of these might be the best for your situation.

Gift Box150% Free Play Reload Bonus
  • Minimum reload deposit: $100
  • Maximum reload deposit: $1,500
  • Maximum bonus amount: $2,250
  • Rollover requirement: 16x
  • Claim code: RL150
Gift Box125% Free Play Reload Bonus
  • Minimum reload deposit: $100
  • Maximum reload deposit: $1,500
  • Maximum bonus amount: $1,875
  • Rollover requirement: 14x
  • Claim code: RL125
Gift Box100% Free Play Reload Bonus
  • Minimum reload deposit: $100
  • Maximum reload deposit: $1,500
  • Maximum bonus amount: $1,500
  • Rollover requirement: 12x
  • Claim code: RL100

As you can see, the rollover is higher if you want more bonus match. I like the flexibility of the promotion as it allows players the ability to weigh the risk versus reward of taking more of a bonus in exchange for a higher rollover requirement. Personally, I like to swing for the fence, which makes me more prone to select the 150% bonus match offer.

For Sports BetsReferral Bonus

If you're happy with BetPhoenix, you can earn some bonus cash by referring your friends to wager there too. Thanks to their Referral Bonus, you can receive a bonus equal to 25% of your friend's initial deposit. The cap for this bonus is a very generous $375. To gain the full amount, your friend would need to make an opening deposit of $1,500 or more.

There are a few things worth noting from the fine print on this offer. First, your friend will need to list your account number when signing up in order for you to get the credit. Secondly, your friend must make an initial deposit of at least $200 for you to earn your 25% referral bonus. Finally, it is worth noting that any bonus funds that you make from this promotion are subject to a 5x rollover requirement.

For Sports BetsCasino Signup Bonus

For clients planning to play at the BetPhoenix online casino, don't miss their Casino Signup Bonus. Through this promotion, you can earn a whopping 500% deposit match on all deposits between $100 and $300. That means that you can score $1,500 in bonus cash with an opening deposit of $300 or more!

I wanted to point out some things that I noticed in the fine print of this offer so that you were aware of the terms and conditions. For one thing, craps, roulette, and dice games are not allowed for this promotion. Something else to be mindful of is that the bonus funds from this promotion are subject to a substantial rollover requirement of 35x. To take advantage of this casino welcome bonus, just make sure to use promo code "WELCOME500" when making your opening casino deposit.

For Sports BetsCasino Reload Bonuses

Similar to their sportsbook reload bonuses, BetPhoenix also offers some great reloads promotions for their online casino. If you've tapped out your casino account completely, consider using one of these bonus offers to help add some more cash to your account when making a reload deposit. If you take advantage of this offer, you can score a massive 300% deposit match, earning you as much as $3,000 of bonus funds.

How much you'll earn depends on how much you decide to reload your account with. The more money you deposit, the more bonus cash you can earn. I've included the details of the three tiers below so that you can see which one might make the most sense for you. One thing worth noting is that all the tiers carry the same 35x rollover requirement.

Gift Box300% Casino Reload Bonus
  • Minimum reload deposit: $501
  • Maximum reload deposit: $1,000
  • Maximum bonus amount: $3,000
  • Rollover requirement: 35x
  • Claim code: RLD300
Gift Box200% Casino Reload Bonus
  • Minimum reload deposit: $251
  • Maximum reload deposit: $500
  • Maximum bonus amount: $1,000
  • Rollover requirement: 35x
  • Claim code: RLD200
Gift Box150% Casino Reload Bonus
  • Minimum reload deposit: $100
  • Maximum reload deposit: $250
  • Maximum bonus amount: $375
  • Rollover requirement: 35x
  • Claim code: RLD150
For Sports BetsCasino Slots Bonuses

Fans of slots online should take note of the slots bonus offered at BetPhoenix. This promotion brings the most potential value to the table for clients. Under the terms and conditions of this promo, you can earn up to $6,000 of bonus cash thanks to an incredible 600% deposit match! I honestly can't recall the last time that I saw a slots match this high.

Depending on the amount that you deposit for slots, you'll earn a match ranging between 350% and 600%. To help you visualize your options, I've detailed the three tiers of this bonus below. Using this, you can determine which one might be the best for your slots betting needs.

Gift Box600% Casino Slots Bonus
  • Minimum reload deposit: $501
  • Maximum reload deposit: $1,000
  • Maximum bonus amount: $6,000
  • Rollover requirement: 32x
  • Claim code: SLTRLD600
Gift Box500% Casino Slots Bonus
  • Minimum reload deposit: $251
  • Maximum reload deposit: $500
  • Maximum bonus amount: $2,500
  • Rollover requirement: 32x
  • Claim code: SLTRLD500
Gift Box350% Casino Slots Bonus
  • Minimum reload deposit: $100
  • Maximum reload deposit: $250
  • Maximum bonus amount: $875
  • Rollover requirement: 32x
  • Claim code: SLTRLD350
For Sports BetsLive Casino Sign Up Bonuses

Hopefully, you've tried out live casino action by now. If not, I definitely suggest testing it out. I'm a monster fan of live casino action online due to the added interaction that the format offers. For those of you that have not tried it yet, this promotion might be a good starting point for you.

With their Live Casino Sign Up Bonus, you can earn a deposit match of up to 175%. If you were to cap this promotion out, you could add an additional $875 to your account. I've broken out the two tiers of this bonus below for your review. As you'll see, you'll earn more bonus if you deposit more funds for the live casino.

Gift Box175% Live Casino Sign Up Bonus
  • Minimum reload deposit: $251
  • Maximum reload deposit: $500
  • Maximum bonus amount: $875
  • Rollover requirement: 39x
  • Claim code: NLC175
Gift Box150% Live Casino Sign Up Bonus
  • Minimum reload deposit: $100
  • Maximum reload deposit: $250
  • Maximum bonus amount: $375
  • Rollover requirement: 39x
  • Claim code: NLC150
For Sports BetsLive Casino Reload Bonuses

If you enjoy playing on the live casino at BetPhoenix and you need to deposit more funds, definitely consider using their Live Casino Reload Bonus. With this offer, you can score up to $750 of bonus cash. This is possible thanks to a reload match of up to 150%. How much bonus you'll earn will depend on how much money you recharge your account with. Below, I've provided the details on the two different choices that you'll have to choose from. To earn the higher bonus level, make sure that you deposit at least $251.

Gift Box175% Live Casino Sign Up Bonus
  • Minimum reload deposit: $251
  • Maximum reload deposit: $500
  • Maximum bonus amount: $750
  • Rollover requirement: 36x
  • Claim code: RLC150
Gift Box150% Live Casino Sign Up Bonus
  • Minimum reload deposit: $100
  • Maximum reload deposit: $250
  • Maximum bonus amount: $312.50
  • Rollover requirement: 36x
  • Claim code: RLC125
For Sports BetsSportsbook Reload Bonuses

Just like with their sportsbook, you can also earn some extra cash for yourself by referring your friends to the online casino at BetPhoenix. With their Casino Referral Bonus, you can receive a 200% match of your friend's initial deposit. To gain the maximum bonus amount of $200, your friend will need to make an initial deposit of $100 or more. One thing worth noting about this promotion is that the bonus funds carry a 20x rollover requirement.

Phew! I wasn't kidding when I told you that they had an impressive lineup of bonuses and promotions. While the list is long, that list represents tons of opportunity for you to test different areas of their site out while picking up some serious bonus cash. Make sure that you check out their promotions page on a regular basis to always maximize your bonus earning potential.

Banking

If you're thinking about wagering at BetPhoenix, you'll need to make sure that you can get your money on their site to get the ball rolling. In addition, you'll also want to make sure that you'll be able to withdrawal your funds too. In this section, I'll detail the deposit and withdrawal banking options that they have to offer at this time.

Payment Options

At BetPhoenix, they offer five different banking options. For your convenience, I've listed each of these options below:

  • Bitcoin
  • Person to Person Transactions
  • Cashier Check
  • Bank Wire
  • VISA

Overall, BetPhoenix has an excellent lineup of banking options. What's nice is that they have all of the standard bases covered with options such as VISA and Person to Person Transactions. It's also cool to see that they offer Bitcoin as cryptocurrencies are currently exploding in popularity. My suggestion for them to improve the lineup would be for them to add in some other popular online banking options such as Skrill and Neteller.

Mobile Compatibility

BetPhoenix has a stellar mobile-friendly website. In all honesty, it's one of the better mobile-friendly sites that I've seen. The web pages quickly adapt to the proper size for mobile devices, and the look and feel are super clean.

Mobile Sports Betting

For those of you planning to do your sports betting on BetPhoenix, you'll be happy to know that you'll be able to place your wagers from anywhere using their mobile site. As long as you have your device and an internet connection, you'll be ready to rock. Their mobile version of the site was straightforward to use, and I had no problems locating and placing my wagers.

Mobile Casino

Luckily, their mobile-friendly site makes it super easy for you to play every last one of their casino games from your mobile device. During my review, I took the time to test out several different casino games using both my tablet and my phone. In all cases, the mobile version of the site worked perfectly with their online casino.

Mobile Poker

BetPhoenix does offer mobile poker options. You're able to play all 6 of their video poker options through your mobile device. I tested out several of the video poker options from my phone and found the mobile interface to be very sleek and easy to use. Assuming that they grow their video poker options in the future, this should mean that we'll also see more mobile poker game options available at that time which would be a great addition.

Mobile App Evaluation

At this time, BetPhoenix does not have a mobile app available for their clients. I reached out to their support team and inquired if they had plans on rolling out one anytime soon. None of the agents that I spoke with had any firm answers so I think it's safe to assume that it might be a bit before we get one from BetPhoenix. That being said, the mobile app isn't pressing since their site is already very mobile friendly.

As a whole, the mobile compatibility of BetPhoenix is excellent. I'm very impressed with what they've accomplished on this front. It's great to see that they have created such a stellar mobile experience for their clients.

Customer Service

Before I wrap things up, I wanted to make sure that I took the time to investigate the customer service offered by BetPhoenix. I always look for a site that provides stellar customer service, so that there is help there if and when I need it. In this section, I'll give you the scoop on what I found out about the customer service offered by BetPhoenix.

At BetPhoenix, you'll be able to contact their team using one of three different contact options. Depending on your preference, you can use phone, email, or live chat to reach them. Seeing that they offer these three contact options is very impressive since it should make it easy for just about anyone to reach their team.

I was happy to see that BetPhoenix offered telephone customer service. Unfortunately, I don't see enough online sportsbooks providing this type of support. What's excellent about BetPhoenix is that they provide telephone support in three different languages which is super rare. If you'd like to contact BetPhoenix using the phone I've gone ahead and listed all of the contact numbers below so that they are handy if you need them.

English Customer Service Support:

  • 1-877-717-7747
  • 1-888-889-4368

Vietnamese Customer Service Support:

  • 1-888-378-0888
  • 1-888-889-4219

Chinese Customer Service Support:

  • 1-888-238-8198
  • 1-888-889-4312

Wager Support:

  • 1-888-238-8018
  • 1-888-889-4313

Casino Support:

  • 1-888-416-2642

For those players that prefer email as their primary point of customer service contact, that's also an option at BetPhoenix. I was impressed to see that they offered support not just in English but also in Vietnamese. As well, BetPhoenix offers department level emails so that your email gets in the hands of the team that you need to contact more quickly. Below, I've provided you with each of the contact emails for BetPhoenix so that they are convenient when you need them.

  • General Customer Service: memberservices@betphoenix.ag
  • Vietnamese Customer Service: thanhvien@betphoenix.ag
  • Security Support: security@betphoenix.ag
  • Casino Support: casino@betphoenix.ag

Finally, the last remaining contact option for reaching their customer service team is live chat. Personally, live chat is my go-to method for contacting customer service. I'm a big fan as it makes it nice and easy to reach their team while I'm currently on the site. As well, based on my experience, live chat tends to help me get the fastest results. If you want to contact their team using the live chat functionality, just click on the live help bubble in the bottom left-hand corner of any page.

During the review, I tried contacting BetPhoenix using all three of the options described above. I'm happy to report that I received informative help very quickly using all three methods. I was pleasantly surprised by just how good their team's support was.

Overall, I'm delighted with the customer service that BetPhoenix has to offer their clients. Not only do they provide multiple ways to contact the team, but they also have assembled a stellar group of employees to aid their customers. My only suggestion for them would be to consider expanding their customer service support hours to a full 24 hours a day. Currently, they operate the vast majority of it minus the overnight US hours.

Summary

As a whole, BetPhoenix has assembled a very spectacular online sportsbook. While I wish that I could say the same about their online casino, it's just not there at this time. If you're mostly looking to bet on sports, BetPhoenix should be an excellent home for you. However, if your primary objective is online casino games, you might want to look for a site that offers more game selection. Thanks for reading and best of luck with your future wagers!

VISIT NOW

Home | About Us | Contact Us | Privacy Policy | Terms of Use | Disclaimer | Sitemap | Get Help

Copyright © 2018 GamblingSites.org. All Right Reserved.