2017 BoVegas Casino Review: Can They Be Trusted?

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BoVegas is a US-friendly online casino, although they also accept most other nations. Their gaming software is provided entirely by Realtime Gaming, one of the best-known names in the world of virtual gambling. The site launched in 2017, and its gaming license is provided by the jurisdiction of Curacao, Netherlands Antilles.

US Players Accepted
US Accepted
Deposit Methods
VisaVisa
MastercardMastercard
NetellerNeteller
SkrillSkrill
Bank WireBank Wire

Initial Impressions of Bovegas

This casino is a relative newcomer to the world of online gambling, so my experience with them has been limited. In the interest of keeping you informed, however, I've put together a brief list of some of the positive and negative points that I've noticed about Bovegas.

Positives of BoVegas Casino:
Table GamesMost Nations Accepted

The majority of online casinos keep a rather lengthy list of nations that can't play at their facility. The BoVegas list is much shorter than most, although perhaps this has something to do with it being a new casino. Whatever the case, the only nations currently barred from play include the following: Israel, Poland, India, Ukraine, Belarus, and Costa Rica. The United States is noticeably absent, so that's good enough for me.

Table GamesRealtime Gaming Affiliation

When online players think of casino games, RTG is likely one of the first names that'll pop into their heads. That's because it's been offering quality titles since 1998, and most major operators use at least some of their games. If you're looking for no-nonsense gaming options with respectable payouts, then RTG is always a winning choice.

Table GamesVIP Club

As soon as you open an account, you'll start reaping the benefits of the site's VIP Club. At the basic level, you'll receive free play bonuses on the newest games, as well as unique birthday offers. The more you play, the higher you'll climb, with the top level offering daily drawings for free cash, 20% weekly cashbacks, exclusive slot tournaments, and much more.

Now that we've covered some of the positives, let's look at a few of the less appealing elements of Bovegas:

Negatives of BoVegas Casino
Table GamesLicensed in Curacao

There are plenty of casinos that receive a license from the Curacao, Netherlands Antilles jurisdiction, but it means very little when it comes to customer satisfaction. The governing body there doesn't get involved with player disputes, and they're generally happy to collect their annual fee and go about their business. If you're looking for a jurisdiction that actually cares about the fate of the player, then this should be viewed as a negative.

Table GamesWithdrawal Fees

A lot of the larger casinos allow players to make withdrawals at no additional cost. That's not the case with Bovegas, though, as you'll be required to pay anywhere from $30 to $50 for the privilege for transferring your winnings back into the real world.

Table GamesLengthy Payout Times

On average, you'll have to wait anywhere from one to two weeks before receiving a requested payout. While I'm usually not in a major hurry to collect my winnings, this stretch of time is definitely considered longer than usual. If you hate waiting, you might want to look elsewhere.

Bonus Details

Like most casinos, Bovegas offers an assortment of daily, weekly, and monthly promotions. These fall into one of five categories:

For Sports BetsNo Deposit Bonuses

These award the player a bonus amount without first requiring them to make a deposit. In order to satisfy the wagering requirement, the customer must bet 50x the bonus for slot or card games, and 60x for roulette games.

For Sports BetsFree Chips

The player is able to claim a free chip and then wager it on the game of their choice. Multiple free chips cannot be requested consecutively, and the following wagering requirements apply: 40x the bonus amount for slot games, 45x the amount for card games, or 60x for roulette.

For Sports BetsMatching Bonuses

When the player makes a deposit, the casino rewards them with a matching sum of money. The wagering requirements are based on both the deposit and the bonus, and they include the following: 30x for slot games and 35x for card games. Please note that roulette games do not count towards satisfying this wagering requirement.

For Sports BetsWeekly Cashback

If you fall into a certain player class, you may be eligible for a cashback award based on your deposits for the previous week. The player must have an active balance under $10, and they can't have requested any withdrawals in the past seven days. This bonus has a 45x requirement for slots, 50x for card games, and 60x for roulette.

For Sports BetsComp Points

Like most Realtime casinos, Bovegas offers a comp program to customers. A single comp point is awarded for each $10 in wagers, and 100 points can be redeemed for $1. Matching bonuses cannot be claimed on top of comp points, and those taking part in the VIP program may be eligible for more points per wager.

The bonus amounts offered by BoVegas are comparable to those found at most virtual casinos. The presence of roulette in many of the categories, however, is a welcome change of pace. Sure, you'll have to wager more money in order to satisfy the requirements, but that's preferable to not having it as an option at all.

Banking Options

When dealing with US-friendly casinos, I usually expect to find a small number of deposit and withdrawal options. That's not the case with BoVegas, though, as they include a respectable number of choices for the convenience of their customers.

Deposit Options

For those making a deposit, the following options are available:

Bank Wire

Minimum Deposit: $25

Maximum Deposit: Unlimited

Visa / Mastercard

Minimum Deposit: $25

Maximum Deposit: $1,000

Neteller

Minimum Deposit: $25

Maximum Deposit: $1,000

Not available to customers in France, Spain, Canada, and the United States.

Skrill

Minimum Deposit: $25

Maximum Deposit: $1,000

Offers immediate funding for customers in the European Union. Not available in all nations.

Paysafecard

Minimum Deposit: $25

Maximum Deposit: $1,000

Not available in all nations.


Withdrawal Options

When it's time to make a withdrawal, you'll have five options to choose from. All payments are processed within seven to 10 business days, although there may also be a 96-hour hold time on winnings. The latter is not at all to my liking, as it seems like nothing more than a stalling tactic meant to get players to wager their winnings at the casino.

Visa / MasterCard

Minimum Deposit: $150

Maximum Deposit: $2,000

Fee: $50

Limit: Once Per Week

Bank Wire

Minimum Deposit: $150

Maximum Deposit: $2,000

Fee: $50

Limit: Once Per Week

Cannot be processed by third party banks

Neteller

Minimum Deposit: $150

Maximum Deposit: $2,000

Fee: $30

Limit: Once Per Week

Skrill

Minimum Deposit: $150

Maximum Deposit: $2,000

Fee: $30

Limit: Once Per Week

The account verification process is a real hassle. While most casinos might do this a single time, there's evidence that BoVegas can force players to jump through these humps whenever they feel like it. I suppose they think customers might give up and just wager the money instead, which I find to be a pretty sorry way to run a business.

Table Games

RTG offers all the table games you would expect to find from an online casino, and each title includes crisp sound effects and graphics. While the roster may change on occasion, these are the games currently available from the site:

  • Baccarat
  • Caribbean Draw Poker
  • Blackjack
  • Caribbean Hold'em
  • Caribbean Stud Poker
  • Craps
  • European Blackjack
  • European Roulette
  • Face Up 21
  • Let'Em Ride
  • Match Play 21
  • Pai Gow
  • Perfect Pairs
  • Pontoon
  • Red Dog
  • Suit'Em Up
  • Super 21
  • Texas Hold'em Bonus
  • Tri Card Poker
  • Vegas Three Card Rummy
  • War

As you might have noticed, the greatest emphasis is placed on the game of blackjack and its variants. The standard version and Perfect Pairs Blackjack offer the best returns at 99.46%, while the least is Super 21 at 98.94%. I also recommend Match Play 21, as it provides an expected return of 99.27%.

If you prefer to avoid games with a lousy house edge, then I suggest making a note of Let'Em Ride and its 3.51% edge. The most noticeable culprit, however, is Caribbean Stud Poker and its 5.21% house edge (which has actually been lowered slightly due to a higher payout on the royal flush).

Slots

Realtime Gaming has always offered a robust selection of slot machines, and that continues to be the case. Because of their relationship with Bovegas, players can log onto the site and select from more than 135 titles.

There's an appealing mixture of games, with both progressive jackpots and traditional payouts being offered. You'll also find all the bells and whistles that make slots so appealing in the first place, including free games, bonus rounds, wild symbols, and much more.

While each player is likely to gravitate towards a different game, some are more consistently profitable (or popular) than others. Here's a brief list of the slots that fall into one or both of those categories.

  • Small Fortune
  • Funky Monkey
  • Bubble Bubble
  • Big Shot
  • Cleopatra's Gold
  • Mermaid Queen
  • The Three Stooges
  • Eternal Love
  • Aztec's Millions
  • Spirit of the Inca

Keep in mind, however, that the overall payout percentage on RTG slots isn't any better than those offered by other software developers. These games usually pay back just enough to keep players spending their money, but anyone looking for a consistent profit is likely to come away disappointed. Of course, hitting a huge progressive jackpot can instantly alleviate all those worries, so it all comes down to the customer's expectations.

Video Poker

Thanks to their relationship with Realtime Gaming, Bovegas has 17 types of video poker available. Some virtual VP games pale in comparison to their land-based counterparts, but that's not the case with RTG products. They have some rather appealing house edges, and these titles represent a smart way to spend your time at the casino.

The following games are currently available:

  • 7 Stud Poker
  • Aces & Eights
  • All American Poker
  • Bonus Deuces Wild
  • Bonus Poker
  • Bonus Poker Deluxe
  • Deuces Wild
  • Double Bonus Poker
  • Double Double Bonus Poker
  • Double Double Jackpot Poker
  • Double Jackpot Poker
  • European Slot Poker
  • Jacks or Better
  • Joker Poker
  • Loose Deuces
  • Mystery Bonus Poker
  • Sevens Wild

If you prefer to stick with the games that provide the best possible odds for the player, give one of the following a try: Aces & Eights (99.78% return), Double Jackpot (99.63%), or All American (99.60%). And for those who want to avoid the games with the lowest return, be sure to stay away from the following: Jacks of Better Multi-Play (97.29%), Bonus Poker Deluxe Multi-Play (98.49%), and Bonus Poker Deluxe (98.49%).

Specialty Games

If you're getting bored with the usual assortment of casino favorites, you always have the option of popping over to the specialty section and checking out a few of their games. The last time I visited BoVegas, they had 11 such titles available.

  • Keno
  • American Roulette
  • European Roulette
  • French Roulette
  • Hot Dice
  • Roaring Twenties
  • Multiplayer Roulette
  • Magic Sevens
  • Lucky Eights
  • Sic Bo
  • Treasure Tree

While players probably know their way around the various forms of roulette, a number of the other games may be unfamiliar. I suggest keeping it that way, as many of them are sucker bets with a less-than-appealing house edge.

Customer Service

Customer service is important, whether you're buying a new car or getting a burger from McDonald's. This also applies to online casinos, where a friendly and knowledgeable representative can mean the difference between resolving a question or complaint and slamming down the phone in frustration.

Fortunately, assisting patrons is one of the things that Bovegas does best. They offer three methods of contact, and each is available 24/7. The latter is a big improvement over most casinos, especially those that only provide live chat on a round-the-clock basis.

Contact methods include the following:

  • Toll-Free Call

    American customers should call +1 347 778 0761, while British clients can dial +44 203 432 3540. French players, meanwhile, can get help at +33 186 650 356.

  • Live Chat

    If you want an option that's just as quick as a phone call but gives you more time to frame your thoughts, access the live chat option by a single click of a button.

  • Email

    The final and slowest option of the bunch. I've received a reply in as little as 35 minutes, and my longest wait was 1 hour and 47 minutes. Send email queries to the following address: support@bovegas.com.

English is my native tongue, so I've never had a problem communicating with the person on the other end of the phone or computer. If you prefer to speak another language, though, you might be out of luck. There's no indication that Bovegas supports additional dialects, and even the site itself only seems to be available in an English language version.

Conclusion

If you're a player located in the United States, BoVegas is a decent option that's worth consideration. They also serve most other parts of the world, although customers in Europe should have a number of superior choices at their disposal.

Their selection of games is solid, and the same can be said about the deposit and withdrawal methods provided for players. The waiting time on payouts is a major disappointment, though, and the Curacao license does nothing to assure potential customers of a quality experience.

For those who are just getting into the hobby, I suggest going with a more established brand. If you're a longtime Internet gambler looking for some additional options, though, it shouldn't hurt to give them a try.

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