An Honest Review of Caribic Casino

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When I first visited Caribic Casino's website, I was greeted by a very warm and beautiful Caribbean feel. It immediately reminded me of my visits to the US Virgin Islands. I enjoyed this theme, and it made for a very nice first impression of the website. However, first impressions are not everything. I set off to do an in-depth review of Caribic Casino to see if the rest of the operation was as good as the first impression.

In my complete review of Caribic Casino, I'll take a look at all aspects of their website. Below, you'll find sections dedicated to critical areas such as bonuses, payments, casino games, and much more. My goal with this review is to help you determine if this online casino might be the right one for you to call home.

One thing that you should be aware of before continuing is that I've not been paid by Caribic Casino to write this review. What that means for you is that you'll receive an honest evaluation of their entire operation. Unlike some other websites out there that accept funds from online casinos, I never do so that I can give you a realistic view of casinos. What you'll read below will describe precisely what you'll find on their site. Here, there's never any sugar-coating, as I'll call it like it is.

Some of you may not want to read this review in its entirety. If you're looking for details on a specific portion of Caribic Casino, you can use the links below to jump to certain sections.

Ratings Breakdown

Overall

As a whole, I've rated Caribic Casino at 4.0 out of 5.0 stars. They've got tons to be proud of, such as their large selection of slots, table, and live dealer games. Along with that, they also have quality customer service. But the most significant drawbacks to their operation are that they don't provide any bonuses with a significant amount of potential bonus cash attached to them, nor do they offer telephone customer service support.

Banking

Moving funds on and off of Caribic Casino shouldn't be an issue for you thanks to their broad assortment of payment options. As I investigated what methods they provided, I saw that their collection was above average compared to other online casinos.

Bonuses

Caribic Casino has done a quality job assembling a large variety of bonus promotions for their clients. However, I've rated them a 3.0 out of 5.0 since their bonuses all have low maximum amounts. For example, their welcome bonus only offers a cap of $100, which is much lower than what's available at nearly every other online casino out there.

Customer Service

If you ever have a question or problem while playing at Caribic Casino, I am sure that you'll receive quality support from their customer service team. During my review, I contacted their team on many different occasions and received excellent support each time. My only knock against them is that they don't currently offer telephone support at this time. However, you can reach them through email and live chat functionality.

User Interface

The user interface at Caribic Casino was top-notch. Thanks to their excellent menus and search functionality, I was able to find the games I was looking for at all times. The same can be said about their mobile-friendly website, too.

Mobile Compatibility

Caribic Casino has developed a robust mobile-friendly website where you can play casino games online from a tablet or phone. On top of that, the good news is that almost all of their instant-play games are available on the mobile version of the website.

The Basics About Caribic Casino

Having been founded in 2015, Caribic Casino is still a relative newcomer in the online casino space. However, over the last three years, it's clear that they have worked hard to assemble a high-quality online casino. Unfortunately, I was not able to locate any information about the management and ownership team behind the operation. However, based on what I see on the site, it's clear that their team has significant experience in the casino industry.

If you're wondering if you can play at Caribic Casino, take a second to scan the list below. Here, I've included all of the countries that are currently restricted from play on their platform. If your country isn't included below, then you should be able to enjoy all that they have to offer. The good news is that their list of restricted countries is relatively small compared to many other online casinos.

  • Denmark
  • France
  • Hungary
  • Italy
  • Romania
  • Spain
  • United States

I poked into website traffic statistics and found that Caribic Casino does not have a massive amount of people visiting it every month. Based on this, I'm assuming that they have a relatively small customer base. This is not uncommon for smaller online casinos. However, I figured it was something worth bringing to your attention.

Because the site has a smaller customer base, they don't offer a poker room. In addition, they have a low video poker offering. If you're a fan of poker, you might consider a larger online casino like Bovada, which has a much bigger customer base and tons of poker options. I've included the link to their review below if you want to see what all Bovada has to offer.

Their Casino

In this section, I'll give you an in-depth look at the casino section of Caribic. As you review the sections below, you'll get a feel for the games that they offer, the quality of those games, and more. If you're looking for details on a specific type of casino game format such as video poker, you'll find sections below going into more detail on each of the major categories.

Game Variety

At Caribic Casino, the majority of their casino games is comprised of slot machines. In total, there are over 1,000 slots in their online casino. Outside of slots, they also have an excellent showing in table games and live dealer ones. The only primary game type that is under-represented is video poker, which only has a single option at this time.

Software

One of the cool things about Caribic Casino is that they have gaming software from three major industry providers. In their casino, you'll find games from Evolution Gaming, Microgaming, and NetEnt. All of these manufacturers have a stellar reputation in the industry for making quality games. Thanks to their partnership with three different software companies, Caribic Casino can offer an above-average selection of games.

Slots

Caribic Casino does not disappoint when it comes to their selection of slot machines games. In their online casino, you'll find over 1,000 different slot games, which is much higher than the average casino. With this many slot games, I doubt any fan of online slots will ever get bored.

The slot machine games in their casino are broken down by two main types. You're able to sort by either classic slots or video slots. Whichever your preference is, there is no shortage of games in that category for you to enjoy.

Caribic Casino has an excellent lineup of progressive slot in their casino. What was most impressive about them was the size of the jackpots. In total, I found total pots in excess of $15,000,000 at the time of my review. The largest prize was from the progressive slot game Mega Moolah, which had a jackpot of over $10,000,000 itself! This single jackpot is one of the largest ones that I've ever come across.

One thing that I immediately noticed in their slot section is that Caribic Casino allows clients to play their slot games for free. This is awesome since it lets you test a new game out before you commit to playing it with real money. Outside of slots, you can also play many of the other casino games on their platform for free. The only exception that I could locate was their live dealer games. To play a game for free on Caribic Casino, click on the game, and select the "Practice" option.

If you're a fan of name-branded slot machines, then you'll be pleased to know that Caribic Casino provides many of them in their online casino. While checking out their slots lineup, I found several notable ones that included Jumanji, Highlander, and Planet of the Apes. I enjoy name-brand games since they often have better graphics and sounds than the standard slot games do. If you've never tried playing one before, consider trying one out on Caribic Casino.

While I'd love to list all 1,000 of their slot games for you, I don't have the time or space to do that on this review page. Instead, I've provided a list below of their top 10 slot games. This list will give you a small sampling of all of the great slot games that you'll find in their slot sections. Be sure to check out their casino if you'd like to see more of their slot machine options.

  • Mirror Mirror
  • Rise of Egypt
  • 40 Joker Staxx
  • Robin of Sherwood
  • God of Wild Sea
  • Fortunium
  • Jumanji
  • Bollywood Story
  • Wild Scarabs
  • Amazing Aztecs
Video Poker

Fans of video poker are going to be let down by the selection available at Caribic Casino. Unfortunately, I only located a single variant of video poker at the time of my review. This is quite a letdown because they offer over 1,000 slot machines on their platform. I'd urge Caribic Casino to add in more video poker games for their clients as soon as possible so that their online casino can be a more well-rounded one. Currently, the only video poker game available is Poker Pursuit.

Table Games

Luckily, things were much better in the table games section than they were in the video poker one. At Caribic Casino, I came across a total of over 40 different table game options. This is a very nice-sized collection that's about average with other online casinos.

Caribic Casino has done an excellent job with balancing their table games so that it's not too heavy with just one type of table game. As I investigated their table games offering, I found 17 forms of blackjack, 11 roulette, 9 baccarat, 5 Casino Hold'em, and 3 Oasis Poker variants.

One cool fact about the table game options at Caribic Casino is that they provide all three popular variants of roulette. Instead of being stuck playing just one or two of them, you can enjoy American, French, and European roulette all on the same website. This isn't something that I see too often, so it's excellent that Caribic offers their clients the ability to enjoy all three of these.

While I can't list out all of the great table games available at Caribic Casino here, I have assembled a list of their top 10 games. You can use this list to see if they provide one of your favorite casino games. Keep in mind that you can view their entire lineup by visiting their casino website.

  • French Roulette
  • Vegas Strip Blackjack
  • European Roulette
  • Multi-Wheel Roulette
  • Atlantic City Blackjack
  • European Blackjack
  • Punto Banco
  • Baccarat
  • Oasis Poker
  • Spanish 21 Blackjack
Live Casino Games

If you're into live dealer casino games, then you should be a happy camper with the lineup that Caribic Casino has to offer. In total, I found nearly 40 different live dealer game variants at the time of my review. With this many live dealer format games, Caribic Casino brings more to the table than the average online casino.

If you're wondering what games you can play in a live dealer format at Caribic Casino, I've prepared a list of the top 10 of them below. As you'll see, they've assembled an excellent collection that covers a wide variety of favorite casino games. To view the entire lineup of their live dealer format games, check out the live dealer tab from the website's main menu.

  • Caribbean Stud Poker
  • Casino Hold'em
  • Blackjack
  • European Roulette
  • French Roulette
  • Baccarat
  • Dream Catcher
  • Double Ball Roulette
  • Blackjack Party
  • Auto Roulette

Outside of the main game types covered above, Caribic Casino also provides a small collection of scratch-offs and other casual casino games. While there isn't a ton of these casual games, it will give you the chance to break things up if you're looking for a change from the typical casino games.

As a whole, Caribic Casino has put together a pretty good online casino. I'm a big fan of their game variety and quality in the slots, table games, and live dealer sections. The only thing that I'm not a huge fan of is their lack of significant video poker options. If they can build this section of their casino, they'll provide their clients with a more well-rounded online casino overall.

Banking Options

After checking out the casino, I then focused my review efforts on the banking options that Caribic Casino had to offer. Below, I've listed out all of the deposit and withdrawal banking methods that I located at the time of my review. You can use this list to see if they offer ways that will work for your particular banking needs.

One thing worth pointing out is that you may not have all of these banking options available to you depending on where you live. The list below showcases the full lineup of banking methods on Caribic Casino at the time of my review. However, many of these banking options have geographic restrictions which allow them only to be used from specific countries. To see which methods will be available to you, go to the cashier section of their website, and select your country from the drop-down menu. You'll then see the full list of banking methods that will work from your home country.

Deposits
  • Visa
  • Mastercard
  • Skrill
  • EcoPayz
  • Paysafecard
  • Neteller
  • WebMoney
  • Qiwi Wallet
  • PayzWin
  • Trustly
  • Sofort
  • EPS
  • Bancontact
  • Bank Transfer
  • Zimpler
Withdrawals
  • Neteller
  • Visa
  • Bank Wires Transfer
  • EcoPayz
  • Skrill
  • Trustly

As a whole, I think that Caribic Casino has assembled a nice collection of banking methods. With a total of 16 deposit options and 6 withdrawal ones, they've put together an above-average set of banking methods. Thanks to this, I imagine that very few individuals will have an issue moving their money on and off of Caribic Casino's platform.

Bonus Promotions

Next up, I checked into the bonus offers that Caribic Casino brought to the table. In this section, I'll give you the rundown on the bonus promotions that I found at the time of my review. Keep in mind that promotions can change from time to time, so you might see a different mix of offers when you check out their website.

Welcome Bonus

New clients at Caribic Casino can benefit from their welcome bonus offer. With this promotion, you'll have the chance to score 50 free spins and up to $100 in bonus cash. The bonus cash comes thanks to a 100% bonus match on any initial deposits between $20 and $100.

The 50 free spins is an excellent value. As long as you deposit at least $20, you'll get 50 free spins on one of Caribic Casino's most popular slot machines, Aloha Cluster Pays. If you can win some money while using your bonus spins, be aware that you'll be subject to a rollover requirement before you can withdraw those funds from your account.

In all honesty, the bonus match part of the welcome offer is pretty weak. At a maximum of $100, this offer is much lower than the average that I see from most online casinos. In general, I'm used to seeing the chance for folks to score at least a few hundred bucks in bonus funds, if not a thousand or more. Based on what their competition is doing, I imagine that Caribic Casino will have a tough time swaying new clients to try out their site. I'd strongly suggest that they up this bonus match amount significantly to make themselves more competitive.

Second Deposit Bonus

After you've tapped into the welcome bonus from Caribic Casino, consider taking advantage of their second deposit bonus when it's time for you to reload your account. As part of this offer, you'll be able to score 60 free spins and up to $120 of bonus match. In this case, Caribic will offer you a 60% bonus match on your deposit. That means you'll want to deposit $200 or more if you'd like to max out the bonus cap of $120.

Similar to the welcome bonus, you'll need to deposit at least $20 to be eligible for this offer. The good news is that as long as you deposit at least that much, you'll also gain 60 additional free spins to be used on one of their slot machines in the casino.

Overall, this reload deposit is okay. I'd still like to see it offer a higher maximum bonus, but what they offer now with the addition of the free spins makes for a pretty solid overall reload offer. If you're planning to reload your account at Caribic Casino, this is definitely an offer that you should claim.

Weekly Deposit Special

If you've used up both the welcome bonus and the second deposit bonus at Caribic Casino, then you've still got more chances to earn bonus money while playing there. Thanks to their weekly deposit bonus, you can receive an additional $20 of bonus every week.

With this promotion, you'll earn your bonus through a 50% deposit match. That means you'll want to deposit at least $40 each week if you'd like to max out the potential of this offer. As you play at Caribic Casino, don't forget to claim this offer each week to help keep the bonus funds rolling in.

Monthly Loyalty Bonus

As a way to thank their most loyal clients, Caribic Casino has also developed a monthly loyalty bonus. To qualify for this offer, you'll need to have deposited at least $200 in the previous month. If you've met that hurdle, then you'll receive an invitation to take advantage of this bonus.

With the monthly loyalty bonus from Caribic Casino, you'll have the ability to score up to another $75 in bonus cash. When you make your deposit, they'll match 75% of it up to the cap of $75. To score the full maximum bonus amount available, you'll need to deposit $100 or more.

If you're playing enough at Caribic Casino that you're getting this offer occasionally, then it makes sense to claim it, as it offers some great value. Even if you don't achieve it every month, this still will provide you with a nice bonus pop when you can take advantage of it.

Weekly Slots Cashback

For those of you that plan to play a ton of slot games at Caribic Casino, then you should check out their weekly slots cashback offer. With this promotion, you'll get 20% cashback on all of your slot losses for the previous week up to a maximum amount of $500 back. While this promotion doesn't help you recoup the entirety of your losses, it at least gets you a portion of them back, which is better than nothing.

To qualify for this promotion, you'll need to have deposited at least $500 during the previous week. Also, your balance with Caribic Casino will need to be at $0 with no pending withdrawals. If you meet both of these qualifications, then they'll calculate your cashback amount each Monday and credit it to your account.

Rewards Club

Lastly, I scoped out the rewards club at Caribic Casino. As is typical of many other online casinos, they offer a rewards club that operates as a tiered VIP program for their most loyal customers. While I'm not sure what it takes to move your way up the ladder of their tiers, they do have some pretty awesome perks along the way. Some of my favorites included vacation packages and dinner nights out for their top-tier clients. Below, I've added an image that showcases the perks available to their different tiers. If you'd like to learn more about these and how you can qualify for them, consider reaching out to their support team.

Caribic Casino has done a pretty good job with their bonus promotions. My favorite part about them is that they have a nice variety of promotions that give their clients plenty of chances to earn bonus cash. However, the main thing that I don't like is that the bonus cap on all of their offers is relatively low. This is especially true for their welcome bonus. In the future, Caribic Casino should step up the amount of bonus maximums to allow their clients the ability to earn much more considerable sums of bonus funds.

Mobile Compatibility

For those of you hoping to play casino games from your phone, then you'll be in good shape at Caribic Casino thanks to their excellent mobile compatibility. Luckily, they offer a mobile-friendly website that will allow you to enjoy all of your favorite casino games using your mobile device of choice.

Based on my review, it looks like clients using the mobile version of Caribic Casino can enjoy almost all of the same games as those folks using the instant-play version of the website. While I found a handful of games that were not present on the mobile version, it's much less than I typically see removed from other online casinos. I'm happy that mobile clients of Caribic Casino won't have to suffer from a significantly reduced lineup of games.

The mobile user interface of Caribic Casino was extremely well designed. This allowed me to move about the website and find what I was searching for with ease. I was delighted with the menus and overall mobile site layout which helped make the experience on their website a quality one.

As a whole, I'm pleased with what Caribic Casino has developed for their mobile clients. If you're planning to play using a mobile phone or tablet, then I don't foresee you not loving your experience on their website. If you're on the fence, consider trying some of their games for free using the practice mode to see how you like the mobile gaming experience on their platform.

Customer Service

Before I wrapped up my review, I also dove into the customer service support at Caribic Casino. I never complete a review without looking into this area since it is such a vital thing for sites to have quality customer service. If you ever have a question or issue pop up down the road, I want you to have a realistic expectation of what to expect regarding support.

At Caribic Casino, I found two contact methods to reach their team. The contact options were live chat and email support. With just two contact methods, Caribic Casino is short of the typical three contact methods that I like to see from online casinos. Ideally, I'd also like to see phone support.

Up first, I tested out their live chat functionality. For me, live chat is my preferred way to reach a casino's support team. What I like about it is that I can get fast help directly on the website. During my review, I used the live chat on Caribic Casino many different times. Luckily, I received quality help in a matter of moments on every occasion. To connect with their team via live chat, click on the chat box logo located in the top right-hand corner of any page.

Outside of live chat, you have one other way to contact the support team at Caribic Casino. Your other option is to email their team. To accomplish this, you can either send an email through your email provider or use a contact form on their website. No matter which of these you use, you'll receive the same support from their team. I tested out both email methods during my review and found that I had replies to my emails within a few hours on average. This response time is above average compared to many other online casinos.

To use the contact form, head over to the "Contact Us" page using the link on the bottom of any casino page. From there, you'll fill out the form on the left-hand side of the page and then click "send." If you'd like to email them directly from your email provider, directly send an email to

and their support team should reply to you swiftly.

While the live chat and email support from Caribic's team was high-quality, I was very disappointed in the fact that there was no telephone support. Today, it's prevalent to see most online casinos offering phone support to their clients. By not providing this support option, Caribic Casino is alienating themselves from much of their competition. I'd urge Caribic Casino to add in this contact option as soon as possible so that clients can call in and speak with a live person when they need help.

One thing that caught my eye about their customer service is that Caribic Casino provides support in multiple languages. This isn't something that I commonly see from many other online casinos. At Caribic, their support team can operate in English, German, Russian, Slovak, and Czech languages. With so many other casinos only serving in a single language, this gives Caribic Casino a leg up for folks whose native tongue is supported.

Something else notable about Caribic Casino is that they have a very nice help section built out. Using this, I was able to find answers to many of my questions. The section is broken out by different topics such as deposits, registration, and technical. What you'll find is a collection of frequently asked questions that are very helpful. Before contacting their support team, you might consider checking this section out to see if your question is answered there. To view this section, click on the "Help" link in the top right-hand corner of any page.

Overall, the customer service at Caribic Casino is pretty solid. What I like is that their team provides quality support in multiple languages through live chat and email. My only knock against them is that they don't offer phone support at this time. If they can add this contact method into their mix, it will help clients have one more way to access their team if and when they need it. However, as is, I have no doubts that you'll receive excellent support from their site.

Summary

If you're looking to get a quick summary of everything above, then you've come to the right section. Let's start first with all of the things that Caribic Casino has going on for it. For starters, they have an excellent lineup of slots, table, and live dealer games. On top of that, you'll find a broad assortment of bonus promotions, excellent customer service, and banking methods.

However, Caribic Casino does have a handful of areas that could be improved. Most notably, their bonus maximums are currently way too low. With only a $100 max on their welcome bonus, they have a long way to go to be competitive with what I tend to see from other online casinos. Also, they don't currently provide telephone customer service support, which I'd urge them to add as soon as possible. Lastly, you'll only find one variant of video poker in their online casino at this time, which is way too low.

If you don't mind the low bonus potential, and you're not looking to play video poker, then Caribic Casino might be a nice spot for you to consider as your online casino home. However, if you do care about those two items, then I'd suggest you check into some other options to see other casinos that will probably be a better fit for you.

Frequently Asked Questions

Finally, I've included some frequently asked questions here that I receive regularly relating to Caribic Casino. If you're still missing some answers, I hope that this section will help you find what you're searching for. Just click on the questions below to see the responses to them.

Can I play the casino games on Caribic Casino for free?
Luckily, you can play the majority of the games on Caribic Casino for free. The only ones that I didn't see this option for were their live dealer format games. The free play option is excellent for two sets of people. First, it's great for folks considering playing at Caribic Casino, but who don't want to commit until they get a feel for the quality of their games. The other folks this is good for are people that want to enjoy online casino games without having to wager real money on them. Regardless of which bucket you fall into, know that you can play most of their games for free by selecting the "Practice" option when clicking on the game of your choice.

One last thing to note is that you can play the games at Caribic Casino for free without needing to open an account. What's nice about this is that it makes it very quick and easy for you to test things out. At some online casinos, you have to take the time to open an account, but that's not the case here. Just find the game you'd like to play, and you can begin playing it for free seconds later!

Does Caribic Casino offer mobile-friendly gaming options?
Absolutely! At Caribic Casino, you can enjoy many of their games on your mobile phone or tablet. To learn more about your mobile gaming options, check out the section above relating to mobile compatibility.
When I go to deposit, I can't see all of the banking options listed above. Why is that?
As is common in the online casino industry, not all countries will have access to all banking methods. Often, this is tied to restrictions from the payment method itself as opposed to the casino. If you'd like to see precisely what deposit options you'll have to choose from on Caribic Casino, head over to their deposit page and select your country from the drop-down menu. Once complete, the website will show you the banking methods that will work for your country.
Does Caribic Casino offer a downloadable version of their software?
If you're looking for an online casino that provides a downloadable version of their software, then Caribic Casino is not the one for you. At the time of my review, they did not have a download version of their casino available. However, this isn't a surprise to me, as most online casinos have migrated away from download versions in the past couple of years. With advancements in software and security, most sites operate with an instant play and mobile version as Caribic Casino does.

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