Honest Fantasino Casino Review

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From the name alone, you can probably tell that Fantasino is going to be unusual. It's a fantasy-type casino where you can create your own avatar and personalized abstract world. It's a Sims or World of Warcraft type experience that intertwines with real money casino action. Whereas other casinos offer VIP type programs so players can collect additional cash and prizes, Fantasino sends its members off on quests for different rewards. It doesn't host a sportsbook or poker room, but you will find a casino and quite a good sized live casino that even features 25 tables you can play on smartphones or tablets.

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Ratings Breakdown

Overall

This site won't be for everyone, but if you gravitate to the fantasy theme or the idea of a video game meets casino experience, then you'll enjoy it. There are plenty of different types of games, some that are hard to find elsewhere, and additional value adds rewards tied into the fantasy game. Everything is designed to be engaging and interactive. You'll love it, or you'll look elsewhere for a more traditional casino but, based on its particular product, it deserves a high rating.

Game Variety

We're talking variety here and not quantity, so we have to give top marks. Fantasino makes great use of large and small software designers to give its players a unique collection. There's even a classic slots area that will take you back to the origins of slot machines through its retro design. It doesn't list a video poker section, but we even found some of those games hidden inside the main slot banks.

Banking

There's only one reason why Fantasino loses a star in this category, and it's for not publicizing its deposit and withdrawal menu. There are logos of financial providers at the bottom of the homepage but no list of what is available to players of each region and what the details are that accompany each. We do like the fee free transactions and, from what we can tell, it's a well-rounded list but, for some reason, it's being kept secret.

Bonuses

If you participate in the fantasy type quests provided by Fantasino, you'll appreciate the opportunity to win some extra cash or claim some free spins but, if you want a straightforward bonus program, you're looking at an initial 100% deposit match with a 30 times rollover. It's not the highest amount, and the rollover can be higher through some competitors, but there's definite room for improvement.

Customer Service

A dedicated email address that's prominently posted, a live chat service that's promptly answered, and no unresolved service issues. That's what you'll find here. We clocked a live chat response at four minutes. Not too bad.

User Interface

The overall site is designed well and specially made for mobile use. We didn't experience any real issues in navigation. The only reason for the lower than five-star mark is because inaugural players had some significant lag time issues when the site was first launched a few months ago. We didn't take away much, though, because Fantasino responded promptly and worked to make the service more responsive.

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Overview of Fantasino.com

Award-Winning Services Provider

Fantasino doesn't have its ownership posted right up front, but it does provide turnkey management and operations from EveryMatrix Ltd. In 2016, EveryMatrix was awarded the "One to Watch" award by Gaming Intelligence and other clients include 188bet, the Dragonara Casino, SportingIndex, Casino Cruise, and Norsk Tipping to name a few.

Eligibility to Register and Play for Real Money

Fantasino.com lists that players must be 18 or older and be a resident where legal online gambling is allowed. It suggests that potential players can find out what countries are allowed to register when they start a registration, so we have a handy list for you. These are the countries that you'll find noted as allowable if you decide to open a player account.

The primary locations serviced are the United Kingdom, Germany, Sweden, Norway, Finland, and Russia.

Customers from the following regions are restricted from registering to play for real money:

  • Armenia,
  • Aruba
  • Curaçao
  • Czech Republic
  • Denmark
  • France
  • Hungary
  • Iran
  • Israel
  • Lebanon
  • Metropolitan France
  • Netherlands
  • North Korea
  • Portugal
  • Romania
  • Slovakia
  • Spain
  • Turkey
  • U.S. Minor Outlying Islands
  • U.S. Miscellaneous Pacific Islands
  • U.S.
  • Virgin Islands
  • Ukraine
  • United States
  • Sint Maarten (Dutch part)
A Fantasy-Inspired Website Like No Other

It could be a love or hate situation for players who visit Fantasino for the first time. It's unlike any other i-Casino we've seen, and it's not for everyone. As it revolves around the fantasy-inspired RPG premise, you're greeted by a flying dragon and the menu links are hand-drawn.

The top menu, where you can sign in or register, also has a "Fantasy World" designation where the characters and quests are explained in further detail.

Our sad attempt at a description won't fully justify it as you do need to experience it first-hand to decide for yourself if it's for you, but we will take a closer look at what's beyond the Fantasy World doors to describe the service in greater depth.

Looks Are One Thing but What's Inside

Once you get beyond the concept, the service revolves around the casino and live casino play. There isn't a sportsbook, racebook or poker room. We initially didn't think that video poker was provided either, but it's tucked away within slot games and doesn't receive a dedicated casino area. There are some fun poker games, some with progressive jackpot opportunities.

A Game Collection With the Well-Known and the Little-Known

It doesn't just offer a unique theme, Fantasino provides an unusual selection of casino games. If you're like us, you'll scroll through and recognize some of the titles. NetEnt is the company behind some of the slot games, and Evolution Gaming is used for most of the live casino, but the majority of the library may be unfamiliar even to devoted slot players. You'll find games from Genii, Play 'n Go, Playson and Quick Spin to name a few.

If you navigate over to the classic slots, you're in for a retro-style treat. Play 'n Go's collection will make you feel like you're experiencing one of the first games to hit the casino floor. They're a throwback and pay homage to the three-reel one armed bandits.

One thing to keep in mind is that the games will vary depending on your location. For purposes of this review, we're looking specifically at the product offered to folks in the United Kingdom.

The Finishing Touches

A few helpful features serve to better the experience on fantasino.com. The games are searchable by name or by software provider so, if you're a fan of Play 'n Go and their vintage-like slot games, you can just pull up a list of all of their machines.

Although the site is fantasy themed, it's not overwhelming or confusing to look at, quite the contrary. It is neatly arranged in sections with large icons that help with quick navigation. It's apparent that the designers put the site together with mobile play in mind. Everything is oversized from the menu items to the FAQ section. Put your readers away; there's no need.

The Website Is Available In:
  • English
  • Finnish
  • German
  • Norwegian
  • Swedish
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Bonus Details

In the beginning, we talked about how a fantasy RPG (role playing game) meets casino to create Fantasino, and the bonus program reflects that as well.

On the one hand, you have a traditional deposit-type match bonus. On the other, free spins, cash back, and prizes are tied in with the Fantasy World and the successful completion of the quests.

If you're more of a traditional type player and don't want to create an avatar or take on some tasks that aren't specifically casino-related, you can do just that. However, if you're a bonus seeker and enjoy all of the value adds that you may be able to claim, you'll want to embrace the Fantasy World.

  • Four-tier Welcome Bonus - part one -

    With a minimum deposit of €20, new players can claim the first part of the welcome bonus that provides for a 100% deposit match (up to €50) plus 100 free spins on Starburst. The free spins are divided out at 20 per day so you can't play all 100 right away, and there is a 30 times rollover on the deposit plus bonus combined and 40x on the registration free spins.

  • Four-tier Welcome Bonus - part two -

    The second part of the reward for new players is a 50% match for up to €150.

  • Four-tier Welcome Bonus - part three -

    This one has a small percentage but you can increase your deposit amount to get a bigger award as it's 25% but good for up to €500.

  • Four-tier Welcome Bonus - part four -

    No bonus match here, if you're on your fourth deposit into your Fantasino player's account, you will receive 40 free spins on the Aloha game.

  • Fantasy World Bonuses -

    Depending on the missions that you complete in the Fantasy World, that can be things like build your own casino or a custom blackjack table, or play certain designated games, you're eligible for different prizes. They include amulets that players collect, cash back, free spins, and free cash deposit bonuses. The rollovers and specific requirements will vary. Some rollovers can be at 10, 20, or 30 times but others may be locked in at zero. Cash backs typically require a ten-times play through.

  • Discover Costa Rica -

    This is a limited time promotion but gives you an idea of some of the value-adds that you may find on this site. This particular contest is open to any registered player, and he or she will receive a drawing ticket for every €50 deposited into the player account. The trip will be awarded randomly based on those entries. If you put in €25 the other day and then another €25 today, you still get a ticket, no worries.

Attention... Bonus Seekers...

Here are a few things you'll want to know first before you accept or decline any bonus or participate in promotions:

If you use Skrill or Neteller to deposit to your player's account, you cannot receive a welcome offer

If you live in Canada, you are ineligible to accept free spins on Starburst as NetEnt games aren't available to Canadian players

Rollovers apply to both the deposit amount and bonus - if you deposited €50 and received €50, you need to play €100 through 30 times before you can cash out any real money

The maximum bet using a bonus is €5

Free spins are valid for only 24 hours

Our advice is to read through all bonus requirements before making your decision, and you won't be disappointed.

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Banking Options

We like the creative approach to i-gaming and appreciate the diverse game collection that provides players with some unique alternatives. The one area that we're not as complimentary on is the big secret that's kept regarding the allowable deposit and withdrawal methods.

In our book, it doesn't bode well for any casino or sportsbook to keep financial information hidden. After all, as a player, you need to review all options to see if a service works for you. If you want to use Bitcoin, for example, and don't realize that it's not available, you'll be sadly disappointed after completing your player registration. We strongly feel that all i-gaming sites should provide their full menu including the options, the turnaround times, and if any fees are involved, and it should be posted for everyone, member or potential member to view.

There are some logos on the homepage so we can figure out some of the options but can't guarantee that they're available in all countries. We also read through all of the FAQs to try to put together a full picture but the information is sporadic, and we couldn't get clarification from customer service so, don't hold us to this, but it should be close.

Here Are Provider Logos That You'll Find In the Footer of the Homepage:
  • Visa
  • Mastercard
  • Neteller
  • Skrill
  • Trustly
  • Paysafe
  • Euteller
  • ecoPayz
  • Zimpler
  • Bank Transfers
A Few Notes That We Compiled Based On FAQs:
  • Fees may be attached to deposits, but they'll vary depending on the method of choice
  • Bank Transfers have a special link so you can move money directly from your bank account to Fantasino
  • The minimum deposit is €10
  • The maximum deposit varies depending on the method and your particular account
  • Withdrawals are free
  • If you used a credit or debit card, you could receive the payout back to the same card
  • Cash out requests should be processed within 24 hours
  • Bank transfers may take up to three business days to receive the funds
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The Casino

A casino and live casino are the two areas of wagering on fantasino.com, and both are substantial enough in size to accommodate dedicated slot players as well as fans of table games, whether against the computer or with a live dealer running the show.

A whole team of various software companies was assembled to put together the collection, and we will say that it's a distinctive grouping of games and you won't find anything exactly like it anywhere else.

From the retro three-reel slots to a chock-full live casino, you should have fun just perusing the options.

Keep in mind that the games will vary both in quantity and titles depending on your geographical location. We're focusing on the service specifically offered to customers in the UK.

Library size - 423

Game variety - Although the casino is not the biggest we've come across, the variety is key here. Fantasino doesn't use just the biggies for its software; it employs some boutique companies whose games are not as widely known or available, so players are treated to an actual customized collection.

Audio and video quality - The three-reel slots are going to take you back to a time when video quality wasn't like it is today, so keep that in mind. They aren't intended to be sleek, high definition games. They have a retro feel to them. As far as the overall experience, there were several reports of time lags and glitches when the casino first opened in early 2017, but it seems as if the developers have been working on the issues and these observations are becoming few and far between now.

Mobile casino - The mobile casino is a quality platform for access to the games, and a good number of them do transfer over to the smaller screen. You can tell from the design of Fantasino and the oversized text and information that's spread out and not cluttered, that mobile play was a top of mind consideration. 198 out of 264 slot games are available, and 25 live dealer games can be played on smartphones or tablets.

Slots Slots - 264 (198 on Mobile)

Since it is an eclectic mix of titles, we thought it best to divide some examples up based on game provider. Remember, you can pull up each software collection individually so, if one grouping catches your eye, you can quickly isolate those games.

  • Genii
  • Rise of Spartans
  • Nascash
  • Football Fever
  • Arcadia 3D
  • Alpha Squad
  • The Invisible Man
  • Zombies
  • Creature from the Black Lagoon
  • The Fruity Seventies
  • Mega Joker (current prize is listed over €7900)
  • Arabian Nights - hold your hat, this one currently comes in over €2 million!
  • Play 'n Go
  • Flying Pigs
  • Eye of the Kraken
  • Speed Cash
  • Ace of Spades
  • 5x Magic
  • Playson
  • Dracula's Family
  • Burlesque Queen
  • Zombirthday
  • Fruits of the Nile
  • Down the Pub
  • QuickSpin
  • Spinions Beach Party
  • Big Bad Wolf
  • The Three Musketeers
  • The Epic Journey
  • Goldilocks and the Wild Bears
Genii also provides video poker games that aren't separated out into a dedicated section of the casino but include games like:
  • Aces and Faces
  • Double Double Bonus - 10 play
  • Bonus Poker
  • Joker Poker
Slots Classic Slots - 41 (22 on mobile)

These are really "classic." You may feel like you've traveled back to the early years of gambling as they closely resemble one armed bandits. Don't expect a high tech experience as you're supposed to feel teleported to another time.

  • Lucky Diamonds - with bars and diamond symbols
  • Bell of Fortune - fruit
  • Stars 'n Stripes 777 - you get the idea...
  • Wild Melon
  • Ace of Spades
Slots Jackpot Slots - 11 (six on mobile)

The prize levels are all over the board but so are the themes so slot players can select their personal preference.

Jackpot amounts are at the time of this writing and consistently change (up and down).

  • Cosmic Fortune - €19,900
  • Hall of Gods - €1.5 million
  • Arabian Nights - €2.3 million
  • Mega Joker - €2,000
  • Casino Stud Poker - €10,000
Table GamesTable Games - 60 (19 on mobile)

Not only is there a good number of games but, many offer minimum wagers as low as €0.1. A few of those lower limit tables with €0.1 availability include:

  • Roulette Pro
  • Texas Hold 'em
  • Oasis Poker
  • Baccarat
Games Other games:
  • Blackjack
  • Blackjack Multi-hand
  • Red Dog Progressive
  • Casino Stud
  • Mini Blackjack Low Limit
  • Pontoon
Matchplay Casino Live Casino - 47 tables (25 on mobile)

Prepare to be impressed. First of all, 47 online tables is a significant number when it comes to live dealer action but, secondly, there are some fun variations of games that aren't typically housed in a live online casino.

  • Speed Baccarat
  • Blackjack Platinum VIP
  • Baccarat Squeeze
  • Casino Hold 'em
  • Blackjack VIP
  • Auto Roulette
  • Turkish Roulette
  • Immersion Roulette
  • Caribbean Stud Poker
  • Live Blackjack Party
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Customer Support

24/7 Live Chat - that is answered promptly

Email - hello@fantasino.com

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Summary

There seems to be a trend of casinos trying to stand out by incorporating themes or interesting twists on promotions and value adds for players. Fantasino did a good job in targeting a new demographic by combining video gaming with casino gaming.

It's not just a fantasy-type site though, if you're a fan of old fashioned gaming, you may like what Fantasino has to offer. The use of games aside from what are typically provided by the big guys, offer a vastly different casino experience than you'll find elsewhere, so it's worth taking a peek.

We Do Like:
  • Fantasy-themed premise
  • Fantasy World promotions
  • Unique slot games - including retro versions
  • Huge live casino
  • Quality mobile website
A Few Tweaks Could Help:

- Financial options posted for everyone to see

- Video poker divided out into its own section

- More detailed FAQs

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Verdict

As we initially stated, you'll probably really like the Fantasino premise, or you'll take one look and move on down the road. Don't be so hasty, though. Take time to go through the games in their catalog because you may be quite impressed. There are over 400 games in the UK players library and, even if you've never been a table game player before, why not give it a try at just €.10 a hand? It's a fully licensed and regulated site with, we think, an extensive menu of financial options. There are bonuses and contests to up the entertainment value and a low minimum deposit of just €10 to give it a spin.

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FAQ

How Is This A Customizable Website?

Fantasino gives players the opportunity to create their own avatar, backgrounds, and even customize some of the casino games. To start, you need to register a player's account and then just head over to "Fantasy World." You can't miss it. It's right at the top of the homepage.

What Is the Advantage To Participating In the Fantasy World?

There are two things that you may find appealing. The first is the creativity of it. You're creating your own gaming world, and you can't do that for real money casino wagering anywhere else (at least not that we know of as yet). The other is that fantasy players can go on missions for real prizes. If you participate and complete a quest, you might receive free spins, or bonus play, or even actual money for cash out.

What Is the Minimum Deposit Requirement?

As little as €10 will get your player account going. However, if you want to take advantage of the welcome bonus, you need to transfer in at least €20.

Why Can't I Find Some of the Games You Mentioned?

Fantasino is geo-targeted, so its services vary depending on the home base of a player. Game titles are affected as well as deposit and withdrawal options, and bonus availability.

What If I Don't Want To Create An Avatar and I Just Want To Try Out Some of the Games?

That's totally up to you. You can go on and quickly register a new player's account and then head directly over to the casino or live casino. This is a website that provides some cool gaming alternatives for its players, so it's worth at least checking it out, whether you want to participate in the Fantasy World promotions or not.

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