Foxy Casino Review

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While Foxy Casino may be a relative newcomer to the game of online betting, it has made quite an impact with Heather Graham as a spokesperson, cheeky commercials, and a focus on mobile play. The entire casino is available on smartphones and tablets, so players can select from 200 gaming options on the go, including live dealer tables and 18 different progressive jackpots from a variety of software providers. Banking is free, but withdrawals could take up to seven business days.

Banking Methods
VisaVisa
MastercardMastercard
NetellerNeteller
Entropay
MaestroMaestro
Paysafecard
And More
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The Breakdown

Overall

While there are a few things that could be improved, there aren't any major red flags in any areas of Foxy Casino's service. It's relatively young compared to most casino websites, but it's made an impact through clever marketing and an all-around good service for players. Putting mobile play as number one was a right decision, as there are an increasingly large number of players who stick to their smartphones or tablets, even for casino gambling. No matter the device, Foxy's customers will gain access to the full casino experience and have plenty of financial options, a few well-chosen bonus offers, and a unique slot library available to them.

Licensing and Ownership

There are a lot of players involved in the Foxy Casino operation, from Cashcade to Cassava Enterprises. 888 Holdings is part of Cassava and also factors into the mix. By all accounts, the firms are reputable and pay as promised, although they are known for slower payments than some their competitors.

Game Variety

You can't go wrong combining software companies, because you end up with a customized variety like what Foxy presents to its players. Slot games and live casino tables are plentiful and diverse in games. However, there is only one video poker game, and table games lack many of the popular options that players gravitate to, like craps and different variations on blackjack.

Banking

There's nothing wrong with the banking menu, although adding in a Bitcoin option is always a good idea to help certain players easily fund their accounts. PayPal provides a great alternative, though, and isn't always easy to find. The limits are generous, and there aren't fees attached to any of the transactions. This rating is lowered simply because of the 48-hour pending period that encourages reverse withdrawals, as well as the "up to seven days" turnaround for debit and credit cards. It's comparatively high, and these types of credits could be issued much quicker.

Bonuses

I think the three different bonus opportunities satisfy Foxy's promotional obligations. And although I'll never be complimentary of rollovers, 35 times on the bonus amount only is about average. It would be helpful to see some fun contests or tournaments, as well as a loyalty program for all players and not just high rollers, though.

Customer Service

This rating wasn't reduced for the quality of interactions or because of the customer service agents. I had to deduct for limited hours of operation. The department is only open from 6 am to 11 pm every day, and that could cause some issues for late-night players or customers in other time zones.

Mobile Casino

Without a doubt, I have to give the mobile casino a five. It's extremely rare for an internet casino to offer its entire collection on smartphones and tablets, but Foxy doesn't even miss one game. Everything transfers over entirely, and the experience is just as good on the smaller screen as it is in the full website version.

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Overview of Foxy Casino

888, Cassava, Cashcade, GVC

There are a lot of owners and acquisitions behind the Foxy Casino brand. It is owned by Cashcade Limited, which was established in 2001 and was acquired by Party Gaming and affiliated with GVC. However, Foxy is operated by Cassava Enterprises (aka 888 Holdings). Cassava and 888 are award-winning companies with accolades like 2015's Best Casino Operator award by EGR and also by Gaming Intelligence. 888 has an entire network of sites, as well as a partnership with Caesars Entertainment in the state of New Jersey in the US. Foxy Casino is the sister site of Foxy Bingo. Foxy is licensed by the UK Gambling Commission.

A Handful Of Exclusions

While Foxy's services are primarily directed toward its UK clientele, it will accept registrations from international customers. However, players from the following areas are not permitted to register or use this casino:

The United States of America, Israel, Turkey, Spain, France, Italy, Denmark, Belgium, Gibraltar, and Antigua.

Fox OR Foxy?

The well-known fox that showed itself frequently on the site and in commercials has been cast aside for the time being. Heather Graham is now the celebrity spokesperson and welcomes you to the website from her bathtub. She's also the star of the most recent airing commercials, and it's apparent that she doesn't take herself too seriously.

Full Casino = Mobile Casino

FoxyCasino.com was built with mobile play first and foremost. Whereas a good number of sites will provide an average of 50% of their full gaming catalog on smartphones and tablets, Foxy comes in at 100%. Everything you can access on the whole website is available on the mobile one as well.

Free, but Give It a Week

You'll find a variety of financial options for deposits and withdrawals, including PayPal, which isn't widely accepted. The transactions are all free, but the payout turnaround can cause some impatience. While it varies per method used, it can take up to seven business days for a credit to appear in your Visa or Mastercard account.

The More, The Merrier

I consider it a bonus when sites offer gaming from a combination of software providers. It not only increases the quantity, but boosts the variety. Foxy incorporates some of the best online slot games from companies like IGT, NetEnt, WMS, and Thunderkick, to name a few.

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Bonuses and Promotions

Unlike reviews of some casinos, you haven't just reached a section that will go on endlessly, describing dozens of bonus and promotional opportunities. Foxy is more streamlined with its offerings and has opted to keep incentives to a minimum.

I realize that you may be a player who relies on constant bonuses, in which case, you may not appreciate the approach on this casino. But there is a weekly reload offer and weekly free spins offer, so you're not left hanging without a net.

From my perspective, I'd rather see a less complicated structure like this, as it cuts down on player frustration. Bonuses are the most misinterpreted part of online gambling. There are probably thousands of player chats and postings all revolving around the topic. Between confusing wagering requirements, gaming limitations, and maximum allowable wins using bonuses, it's easy to see why misunderstandings are prevalent. But, I digress...

There are three recurring promotions on FoxyCasino.com.

  • 1Welcome Bonuses
  • 2Free Spins on Mondays
  • 3Reload Bonuses on Fridays

I'll hit the highlights here, but please always go through the terms and conditions on your own. Updates and changes are commonplace, and you want to be armed with all of the facts so you get the most from your rewards.

The terms and conditions section on the website is very comprehensive, so you'll be able to locate details on bonuses or any service that's being provided.

For Sports BetsNEW PLAYER OFFERS

Two deposit bonuses are listed

  • £10 No Deposit
  • 200% Up to £100
  • The No-Deposit Bonus can provide you up to £100 in winnings if you're able to emerge successfully from meeting a 35 times rollover.

    The 200% deposit match bonus will yield you £100 in bonus funds if you transfer in £50 to your player's account. The rollover of 35 times also applies, and I hate to call this "good news," but the good news is that the 35X only applies to the bonus and doesn't incorporate your deposit.

    Yes, that should be obvious, but most casinos do factor in your deposited funds with the bonus when they apply the wagering requirement. So, in this case, if you did invest £50 of your own money to get a £100 award, you're wagering £100 x 35 or £3,500 instead of £150 x 35 or £5,250. That's quite a difference.

    While I'd still rather see a much lower rollover, I've absolutely seen worse.

    The games that are allowed while you play off those bonus restrictions break down as follows:

    • Slots and Scratchcards: 100%
    • Roulette, Hi-Lo, Arcade, Race, Keno: 20%
    • Blackjack and Video Poker: 5%
For Sports BetsONGOING PROMOTION
  • 1 For 1 Mondays
  • You can kick off a new week with 50 free spins every Monday. The specifics will change, so you'll need to check your player account for what you're allotted and for any other details. There isn't a standard rollover posted, but you can be sure that it's at least 35 times, as that seems to be the standard.

  • POWER UP FRIDAYS
  • Here we go - this is for the bonus-seeking players who absolutely must have a match to their deposits. Fridays will allow you up to three £50 bonuses. Again, don't forget the rollover and the gaming requirements that accompany any offer you're given.

  • THE VIP PROGRAM
  • Some casinos call their loyalty programs "VIP programs," even though all players are automatically opted in from the start.

    Then there are sites like Foxy Casino that offer a VIP program exclusively for those high-rolling players. In this case, it's a club that will require a special invitation, as opposed to just joining or being auto-enrolled upon registration.

    This VIP Club does have better perks, though. High rollers can take advantage of:

    Special Bonuses

    • Cash Back Offers
    • VIP-only Gaming
    • Faster Withdrawals
    • Dedicated Account Manager

    ...and other luxury gifts and experiences that will depend on the level of betting.

    If you're a high roller and want to be recognized, you can reach out to Foxy and email vip@foxycasino.com to let the VIP department know how much you plan to deposit and wager, so you get a head start on your benefits.

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Banking

If you read through comments that Foxy's actual players leave in online discussion forums, you'll note a pattern regarding this casino. While an overwhelming majority of them like the gaming and the website, some players feel that the turnaround time for payouts is too long.

Granted, there are now competitors turning around withdrawals within 24 hours, so it is possible. The one thing that I will say on Foxy's behalf, though, is that its policies are detailed and fully disclosed. Yes, it may take up to seven working days to see a credit to your debit or credit card, but that is the posted turnaround time.

There is a two-day window for internal processing that also allows for reverse withdrawals, and then there are different timelines depending on the financial method you're using.

I certainly agree that payouts should be faster with all the current technology and instant movement of money, but you know going in that you will incur some wait time.

Before I get into the specifics, I just wanted to note that banking is fee-free on Foxy Casino. It's similar to most of the UK-residing sites that understand players don't want to pay to risk their money and want to claim all of the rewards of a successful outing.

DEPOSIT OPTIONS:

Deposit options will vary depending on your geographic location. Casino Room has done a good job in compiling a list that should have something on it for everyone, though. The one option that is missing is Bitcoin, and that would be a helpful addition.

All options require a minimum 20 deposit to take advantage of the welcome bonuses, but Skrill and Neteller use exempts you from accepting an award offer.

  • Visa
    • Turnaround Time: Instant
  • Mastercard
    • Turnaround Time: Instant
  • Maestro
    • Turnaround Time: Instant
  • Neteller
    • Turnaround Time: Instant
  • Paysafecard
    • Turnaround Time: Instant
  • Paypal
    • Turnaround Time: Instant
  • EntroPay
    • Turnaround Time: Instant
  • Wire Transfer
    • Turnaround Time: 5-8 Business Days
WITHDRAWAL OPTIONS:

  • Visa
    • Turnaround Time: 4-7 business days
  • Mastercard
    • Turnaround Time: 3-5 business days
  • Maestro
    • Turnaround Time: 4-7 business days
  • Neteller
    • Turnaround Time: 4-5 Business Days
  • PayPal
    • Turnaround Time: 4-5 Business Days
  • Wire Transfer
    • Turnaround Time: 7-10 Business Days
Please Note

The total monthly withdrawal limit is £50,000.

Players can initiate ten payouts per day.

Jackpots are paid in 24 monthly installments. Winners receive 20% up front, and the remaining 80% is divided out into 23 consecutive months.

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The Casino

There are two outstanding items of focus in the Foxy Casino.

The first is the perfect translation from PC or laptop to the mobile version. All of the games transfer over, and the mobile site is one of the best around. It's a near-identical experience.

Secondly, the casino is well-stocked with games from a large number of software companies, so it's not your cookie cutter slot area. Top companies like IGT, NetEnt, NextGen, and more provide their top gaming selections, so devoted slot players should be able to find at least one of their favorites.

Library Size: 200

While some of the gaming options overlap into different categories, I did count 200 games, including the live casino tables.

Game Variety:

Slot variety is first-rate through the use of many different software providers, and the live casino also provides some additional options for table game players who enjoy more human interaction while online. I did locate one lone video poker game (Deuces Wild) and some specialty and scratch-offs. Table games do lack a bit of diversity, though. There isn't a craps table, and blackjack options are basic and don't include some of the more popular tables that many players may seek.

Casino Special Features:

Casino Special Features: 100% of the gaming transfers into the mobile casino. The casino also provides the option to search for a specific game. There are also a few categories to narrow things down, like Popular and New, and there's even a "Spooky" category that was rolled out for Halloween and still remains.

Mobile Casino:

The mobile casino is precisely the same as the full casino. Every game is available, regardless of format, and set up ideally for playing on the go. Foxy Casino's objective was to put a focus on mobile gaming, as it is becoming increasingly more popular, and they succeeded with a top-notch experience for smartphone and tablet users.

Software:

  • NetEnt
  • IGT
  • Thunderkick
  • 888
  • WMS
  • Bally
  • Belueprint
  • NextGen
  • Eycon
  • Evolution Gaming
Slots Slots: 389

There are 157 total slot games, but they do break out into different categories like jackpot games. 157 isn't the largest slot bank area, but the variety is good and players will find many of the popular and sought-after games that are available online.

  • Starburst
  • 1429 Unchartered Seas
  • Butterfly Staxx
  • Cleopatra
  • Elvis the King
  • Esqueleto Exposivo
  • Guns n' Roses
  • I Love Christmas
  • Jack Hammer 2
  • Kiss - South it out Loud
  • Mafia Madness
  • Koi Princess
  • Sharknado
  • Spartacus Gladiator of Rome
  • Siberian Storm
  • Spinata Grande
  • Viva L'Italia
  • Warlords
  • Wild Wolf
  • Zeus III
Slots Jackpot Slots

This 18-game section combines some of the most significant-paying games, like Mega Fortune and Hall of Gods, with some lesser-known like Ghost in the Shell and Saved by the Bells.

The full jackpot collection, like everything else on Foxy Casino, is available for mobile access as well.

  • Mega Fortune
  • Hall of Gods
  • Jack's Pot
  • Millionaire Genie
  • Gods of Gold Jackpot
  • Irish Riches
  • Ghost in the Shell
  • Valentines Victory Jackpot
  • Casino Reels
  • Oktoberfest Spins Jackpot
  • Big Lebowski
  • Caribbean Poker (table game)
  • Ultimate Universe
  • Ultimate Grill Thrills
  • A Nightmare on Elm Street
  • Snack Time
  • The Royals
  • Saved by the Bells
Specialty Scratch Cards
  • Doctor Love on Vacation
  • Royal Charm
  • Lucky Irish
  • Star Raiders
  • Fruit Basket
  • Asteroids
  • Cash Cuisine
  • Zodiac-Fortune
  • Viva Mundial
  • Mega Love
Table GamesTable Games

You'll see 19 games when you enter the table games section of the casino, but 9 of them are live casino tables.

  • Deal or No Deal European Roulette
  • American Roulette
  • Multi-hand Blackjack
  • Caribbean Poker
  • Baccarat
  • European Roulette
  • Deuces Wild (video poker)
  • French Roulette
  • European Roulette Low
  • Sidebet Blackjack
Specialty Specialty
  • Crossword Cash
  • Big Money Slingo Bonus
  • Mayan Legends
  • Mayan Bonus
  • Cash Buster
  • Cash Buster tower
  • Big Money Slingo
  • Action Bank
  • Wild Times
  • Dazzle Me
  • Theme Park: Tickets of Fortune
Live DealerLive Casino

Evolution Gaming and NetEnt Live provide the dozen-table live casino area for Foxy. And I'll sound like a broken record here, but all of the games, again, are on mobile as well.

  • Dream Catcher
  • Live Roulette
  • Speed Baccarat
  • Automatic Roulette
  • Blackjack Live
  • Live Blackjack HD
  • Casino Hold 'em
  • Caribbean Stud Poker
  • Baccarat
  • Baccarat Squeeze
Casino Room

Customer Service

Customer Service is available in ten languages: English, Swedish, German, Spanish, Russian, Norwegian, French, Arabic, Finnish, Dutch

  • Contact Email: info@support.foxycasino.com
  • Contact Phone: 0800 376 7967 (limited hours)
  • Skype Support: No
  • Live Chat: Limited hours

While Foxy does provide plenty of ways for players to reach out for assistance, the most significant drawback is the limited hours. It's a 24/7 casino, but service agents are only available from 6 am to 11 pm each day.

That's problematic for a customer who may have run into a problem with a game or is anxious to spin the reels but can't deposit for whatever reason.

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Summary

I've seen the commercials and had a good feeling about Foxy Casino before I ever even pulled up the site. It's refreshing to see a creative company that doesn't take itself too seriously, but instead offers a more fun approach to casino gaming.

Before I get into specifics, I found Foxy Casino to be a good, middle-of-the-road casino. It's not extreme in any area, but everything from the web design to the choices in slot games is done well and keeps the player in mind.

There are a few things I'd tweak a bit to elevate the service in a few areas, but nothing is glaringly apparent that should stop most players from at least giving it a try.

Let's start with the website as a whole; the premise was to provide the same experience whether playing on a laptop or PC or pulling up the casino on a mobile device. That has been accomplished, without a doubt.

The mobile site is just as attractive and user-friendly, and I went through each category to compare the numbers, and everything matched up fully. 18 jackpot games on the site and 18 via mobile play. 157 total slot games available regardless of format. How about the 12-game live casino? Tick off another box, as the full live casino is mobile-friendly as well.

It's a bit unusual to pull up an online casino and see a celebrity's face staring back at you, but it was wise of Foxy to fully utilize the relationship with Heather Graham. It seems to make the website appear more established and reliable. Players in the UK have undoubtedly come across at least one of the commercials, so it's good to carry the endorsement right on through.

I may have a difference of opinion here when it comes to bonuses, but I'm not a huge fan of umpteen promotional offers, as they confuse things.

I acknowledge the players that wouldn't even consider a site that doesn't offer them plenty of promotional opportunities, but a weekly reload and a free spin program should accomplish that. Keep in mind that many casinos offer players personal rewards as well, so there should be enough to keep the chips on the table or the wheels in motion.

The only thing I think would be beneficial is a creative promotion. It's always fun to see something unique that offers players an incentive aside from matching their deposits. Games and contests are good value-adds, as they increase the fun factor and can provide some non-traditional prizes. As there isn't a loyalty club for recreational players, it would be helpful to see some opportunities to claim other awards.

Banking is geared to mid- to high-rolling players through £50,000-per-month withdrawal limits. That certainly covers recreational bettors, and does accommodate most others as well. The other benefit to the financial end of things is the fee-free transactions and the PayPal option that isn't widely available on other sites.

While actual players are primarily complimentary about Foxy, they do have a pattern of venting frustration with the seven-day turnaround for credit and debit card payouts. I did go into this topic in the banking section, as the processing time is longer than what many other sites provide, but the timetable is posted to avoid the surprise of the waiting period.

The gaming end of things is where Foxy could use a little work. Slot games are perfectly fine as is, as they are a mix of top software providers, so the themes and the inner-workings of each game are diverse and unique. 18 jackpot games, including a few millionaire-makers, are also beneficial and should appease most slot aficionados.

Specialty games and the scratch card section aren't over the top, but are just fine compared to the overall size of the casino.

However, we take a bit of a detour when it comes to video poker and table games.

There isn't a video poker section at all, but I was able to find one lone game when I did a specific search, so there is a Deuces Wild option. My investigative work paid off!

The table games section hosts only ten games when you take out the live tables. It's also missing craps and some of the other popular gaming options, like three card poker, pai gow poker, and different blackjack variations (pontoon, perfect pairs, single deck, etc.).

The live area does pick up on a few of the missing games, and offers baccarat and casino hold 'em, but there are some online players who don't want to use the live dealer option.

Customer service is fine on the personnel end of things, but comes up short through its limited hours. If you have an issue while you're playing or trying to deposit some money into your betting account, be sure you plan your problem to occur between 6 am and 11 pm, as customer service is closed after 11. You still have an email option, but that could take up to 48 hours for a response.

All in all, you're looking at proper licensing, full disclosure, and a well-designed site that elevates the experience. You don't feel like you've come across a fly-by-night casino. It's reputable and provides all-around good gaming services, particularly if you reside in the United Kingdom.

Verdict

You're not going to find a huge selection of table gaming or non-stop bonus offers on Foxy Casino. But you will have access to their entire casino, whether you're on the full site or pulling it up on a mobile device. 200 games from some of the top software companies combine to create unique slot banks and a well-stocked live casino. Banking options include PayPal, but turnaround times can delay your funds for well over a week. It's a better-than-average mid-sized casino that's not over the top in any area, but sticks to a basic premise that's accomplished very well.

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FAQ

Does this site accept U.S. players?
No. Players from the United States are not allowed to register or use the services provided by FoxyCasino.com.
If I have a registered player account on Foxy Bingo, can I use it on Foxy Casino?
Unfortunately, you can't. You need to register two separate accounts, as they are not interchangeable even though they are both under the same ownership umbrella.
Can I request a reverse withdrawal?
Foxy does implement a 48-hour internal processing time delay for withdrawal requests. So, if you change your mind and want to initiate a reverse withdrawal, you have two days. After that, your payout is sent for processing at your bank or financial institution, so it's then locked into place.

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