The Grand Ivy Casino Review

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Cashouts in 3 - 7 Days
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Have you been looking for a new online casino to try out? The Grand Ivy Casino may be just what you have been hoping for! It has a wide selection of slot games, tables games, and even live dealer games. They also have an excellent customer service team and several different secure banking options to choose from. In this review, I have explained everything there is to know about the Grand Ivy Casino, rating the casino in terms of game variety, banking options, bonuses, customer service, user interface, mobile compatibility, and more!

Before you read my review, you must know that I never take any incentives or kickbacks from casinos in exchange for a better review than they actually deserve. Instead, I strive to provide honest, unbiased reviews that will help you decide whether or not the casino can meet your individual needs. So, without further ado, here is my comprehensive review of the Grand Ivy Casino.

Ratings Breakdown

Overall (4.0 out of 5 stars)

The Grand Ivy Casino offers a thrilling gaming experience. They have hundreds of different games to choose from, several secure banking options that are free from fees, and a hospitable customer service team that is dedicated to making sure you have an excellent gaming experience. However, this casino could stand to offer more bonuses and update their user interface.

Game Variety (4.5 out of 5 stars)

This casino has over 500 different games to choose from between their slot games, table games, poker games, and live dealer games sections. You are bound to find a game to spark your interests, as they have games from five well-known software providers. The only thing standing in the way of them receiving a perfect score in this category is their lack of a video poker section.

Banking Options (4.0 out of 5 stars)

Grand Ivy has a nice selection of banking options to choose from, as it consists of different types of e-wallets and credit cards. It also allows you to deposit and withdraw money directly from your bank account, which is very convenient. Most of these services come free of fees and are processed in just a matter of days. The only thing I would change about this section would be to offer cryptocurrencies like Bitcoin or Ethereum.

Bonuses (3.5 out of 5 stars)

While the Grand Ivy Casino does have a generous welcome bonus, that seems to be where their generosity ends. They don't have a VIP program or ongoing promotions to reward players for their faithfulness. They do offer a chance to win a Mercedes Benz, but you have to be willing to spend tens of thousands of dollars in order to gain entry into the drawing for it. Hopefully, they will add more bonuses and promotions in the near feature.

Customer Service (4.5 out of 5 stars)

When it comes to online casinos, I have very high expectations for their customer service department. The Grand Ivy Casino has done a phenomenal job. They have a great team of knowledgeable customer service agents that are eager to help customers with any question or concern they might have. The best part is that they are available 24 hours a day, 7 days a week, and 365 days of the year. The only thing that would make them better is if they supply customer service over the phone in addition to their email and live chat options.

User Interface (3.5 out of 5 stars)

This casino's user interface was aesthetically pleasing, consisting of a bold color scheme of gold and black. All of the text was easy to read, as it was displayed in a large, white font. I feel like it could have been organized better, though. Some information was difficult to find, like their banking options or their mobile gaming information. Also, I experienced some issues with lagging when I was signing up for an account.

Mobile Compatibility (4.0 out of 5 stars)

Grand Ivy has an app available for all Apple, Android, and Microsoft devices. Most of the games found on a desktop can also be played via your mobile device. The only exception is their live dealer games, which are not available on mobile. If you don't feel like downloading an app, then feel free to access their site via your phone's internet browser. It's just as convenient, and all of the games still function properly.

The Basics About Grand Ivy

The Grand Ivy Casino is still relatively new, as it first opened its doors in 2016. However, it is owned and operated by White Hat Gaming Limited, a company that has been around since the early 2000s. Grand Ivy is regulated by both the UK Gambling Commission and the Malta Gaming Authority. Both agencies hold the casino to very high standards, making sure they are providing fair games, excellent customer service, and secure banking options.

The Casino

The Grand Ivy Casino offers high-quality games from well-known providers like Amaya, Leander, Microgaming, NetEnt, and NYX. I love seeing multiple software providers listed because it means there will be a variety of different types of games to choose from. I was particularly excited to see NetEnt on their list of providers because that company is known for providing slot games with unique themes and enticing bonus features.

Slots

This casino has over 100 different slot games to choose from, with new slot games being added on a regular basis. Some of the games have more classic themes, while others have themes based on popular movies or television series. There's a lot of variety in terms of the number of available paylines, bonus features, jackpot opportunities, and more. They truly have something for everyone!

One slot game that stood out to me was the Battlestar Galactica slot game by Microgaming because I had heard of the television series before but never knew there was a slot game inspired by it. Naturally, I had to try it out. It consisted of detailed graphics, many of which were taken right from the TV series. It also had a variety of bonus features like the ion storm feature which turned an entire reel wild at random and the run feature which caused wins to pay from both right to left and left to right.

Here are 50 of my favorite slot games found at the Grand Ivy Casino!

  • 33 Lives
  • 88 Fortunes
  • Alaskan Fishing
  • Amazing Alchemist
  • Battlestar Galactica
  • Birds on a Wire
  • Castaway
  • Creature from the Black Lagoon
  • Cricket Star
  • Diamond Tower
  • Frogs 'n Flies
  • Fruit Loot Reboot
  • Gems Odyssey
  • Hong Kong Tower
  • Irish Fortune
  • Jurassic Park
  • King Colossus
  • Legends of Africa
  • Life of Riches
  • Lucky Gems
  • Mandarin Fortune
  • Mega Moolah
  • Mystic Dreams
  • Ninja Monkey
  • Not Enough Kittens
  • Olympus Thunder
  • Outer Space Invaders
  • Panda Quest
  • Pegasus Rising
  • Platinum Pyramid
  • Potion Commotion
  • Prosperity Twin
  • Pure Platinum
  • Quake
  • Queens of Riches
  • Raging Rhino
  • Rainbow Riches
  • Redroo
  • Reel Rush
  • Robin of Sherwood
  • Secret Admirer
  • Silent Run
  • Silver Lion
  • Taco Brothers
  • Temple Quest
  • Tomb Raider
  • Treasure Nile
  • Viking's Treasure
  • Well of Wonders
  • Zeus God of Thunder
  • And many more!
Table Games

I was excited to check out their table game selection because it is much larger compared to other casinos on the market. They have all the classic table games covered, like baccarat, blackjack, and roulette, in addition to some of the more obscure table games like Pontoon and Punto Banco.

If you are up for trying something different, I recommend playing Odd One In. It is a very simple card game where you are trying to guess anything from the total value of the soon-to-be-flipped-over cards to the specific suits of the cards. It's a fast-paced game that is very easy to play!

  • American Roulette
  • Baccarat
  • Baccarat Pro
  • Blackjack Buster
  • Blackjack Classic
  • Blackjack Lucky Ladies
  • Blackjack Suit 'em Up
  • Blackjack Perfect Pairs
  • Blackjack Pro
  • Double Ball Roulette
  • European Roulette
  • French Roulette
  • Jacks or Better
  • Odd One In
  • Pontoon
  • Punto Banco
  • Roulette
  • VIP Roulette
Live Dealer Games

I love when online casinos offer live dealer games because they give you the opportunity to feel like you are at a real brick-and-mortar casino without ever having to leave the comfort of your own home. While the selection of live dealer games available at Grand Ivy is decent, I wasn't overly impressed. They only have one or two variations of the most common table games.

It took several minutes to get connected with a dealer because all of the dealers were busy when I was interested in playing. This wait time is to be expected because only a limited number of dealers are working at a time. When I actually got connected to a dealer, I had no problem playing through my game. I didn't experience any issues with lagging or delays, and I was able to hear the dealer easily.

  • Baccarat
  • Blackjack
  • Caribbean Stud Poker
  • Common Draw Blackjack
  • Lightning Roulette
  • Roulette
  • Texas Holdem
  • Three Card Poker
  • Ultimate Texas Holdem
  • VIP Roulette
Poker

This online casino's poker section is somewhat limited. There are only eleven different types of poker to choose from, so don't be surprised if your favorite variation is missing from the list. The quality of the games they do offer is very high, though, as many of them contain vibrant graphics and realistic sound effects. I was ecstatic to find a number of different poker tournaments, many of which consist of prizes worth over $100,000.

  • Aces and Eights
  • All American Double Up
  • Caribbean Stud
  • Deuces Wild Double Up
  • DJ Wild Stud Poker
  • Jacks or Better
  • Jacks or Better Double Up
  • Joker Wild Double Up
  • Texas Holdem
  • Three Card Poker
  • Ultimate Texas Holdem

Banking Options

There are a variety of different banking options to choose from, so I am sure you will find something to meet your needs. Most of the options are free of additional fees, and they all come with reasonable minimum and maximum deposit/withdrawal amounts. More details on that are outlined for you below.

The only thing I would change about their banking options would be to add Bitcoin or other cryptocurrencies to their list. More and more people are starting to use cryptocurrencies for their online purchases, so it would be nice to have that option available for those interested.

Deposit Methods

Direct Money Transfer

Minimum Deposit: $20

Maximum Deposit: $5000

Fee: none

Mastercard

Minimum Deposit: $20

Maximum Deposit: $2000

Fee: 5.9%

Neteller

Minimum Deposit: $20

Maximum Deposit: $5000

Fee: none

Paysafecard

Minimum Deposit: $20

Maximum Deposit: $5000

Fee: none

Skrill

Minimum Deposit: $20

Maximum Deposit: $5000

Fee: none

Visa

Minimum Deposit: $20

Maximum Deposit: $2000

Fee: 5.9%

Withdrawal Options

Direct Money Transfer

Minimum Withdrawal: $20

Fee: none

Turnaround Time: 1-2 business days

Neteller

Minimum Withdrawal: $20

Fee: none

Turnaround Time: 3-5 business days

Skrill

Minimum Withdrawal: $20

Fee: none

Turnaround Time: 3-5 business days

Visa

Minimum Withdrawal: $20

Fee: none

Turnaround Time: 3-5 business days

Bonus Promotions

I would have liked to see more bonuses offered. While they do have a generous welcome bonus and offer the chance to win a Mercedes-Benz, they don't have a VIP program or other awards for their faithful players. I definitely hope they consider making some changes to this section in the future.

Welcome Bonus
  • 1st Deposit: 100% Match Bonus up to $300 + 25 spins on Starburst
  • 2nd Deposit: 25% Match Bonus up to $800 + 50 spins on Aloha Cluster Pays
  • 3rd Deposit: 50% Match Bonus up to $400 + 25 spins on Gonzo's Quest
The Grand Ivy Tour

Each month, the Grand Ivy gives away a Mercedes-Benz SLC 200 Sport. You will receive one entry into the drawing for every 1000 Ivy points earned during that month. You earn one ivy point for every $10 wagered. This is an awesome incentive for high rollers, but it requires a minimum of $10,000 for every entry, so it won't be something everyone will be able to participate in.

Mobile Compatibility

There are two different ways you can access the mobile version of the Grand Ivy Casino website. You can either download their app or visit it directly through your phone's internet browser. Their app is available for Apple, Android, and Microsoft devices. The majority of their slot games, poker games, and table games are available via mobile, but there will be a few titles missing from their list. Please note: there are no live dealer games available via mobile at this time, but they hope to be able to provide this service in the future.

Customer Service

I always get super excited when I see a casino offer customer service around the clock. This shows me they are truly dedicated to making sure their players are getting the help they need 24 hours a day, 7 days a week, and 365 days out of the year. Thanks to their availability, you can rest assured knowing there will always be someone able to assist you if you need it, even if you are playing in the middle of the night or on a holiday weekend.

When it comes to contacting customer service, you have a couple different options. First, you can use their live chat feature, which can be accessed using the tan "live chat" button in the upper right-hand corner of the screen. Once you press this button, you will automatically get connected to one of their friendly customer support agents who will happily answer any question you throw their way. I was pleasantly surprised by how knowledgeable their agents were, as each one I talked to was able to answer all of my intricate questions within just a matter of minutes.

The second option would be to email them. This is a great option if you have a question that doesn't require an immediate answer. You can expect to get an automated response to your email within just a matter of minutes, explaining that it will take approximately 24-48 hours for your questions or concerns to be answered.

Summary

I was entertained by Grand Ivy Casino's wide selection of games, content with the secure banking options I had to choose from, and pleasantly surprised by their friendly customer service agents that were able to answer my questions any time of the day or night. It would have been nice to see more bonuses/promotions on offer, and an easier-to-use user interface would have improved the casino's atmosphere substantially.

In terms of game variety, banking options, and customer service, the Grand Ivy Casino goes above and beyond. Although it's not without its flaws, I enjoyed my gaming experience at the Grand Ivy Casino, and I bet you will too!

FAQ

What do I need to verify my account?
In order to verify your account, you will need to send in a copy of your photo ID. They will accept driver's licenses, national ID cards, and passports. In addition to that, you will also need to provide proof of your address. For this, they will accept utility bills, bank statements, and solicitor's letters. These steps are necessary to prevent people from signing up for an account under someone else's name.
What do I do if I forget my account password?
Forgot your password? It happens to the best of us! Luckily, the Grand Ivy makes regaining access to your account easy. Under the "contact us" section of their casino, simply press the yellow "reset password" button. From there, you'll be asked to enter in your username and your new desired password. They will then send a link to the email address on file that you will have to click on to complete the process.
Can US players make deposits and play games at Grand Ivy?
No, unfortunately, the Grand Ivy Casino does not accept US players at this time. However, rumor is they plan to expand into the US market within the next five years.
What does this casino do to promote responsible gambling?
Grand Ivy allows players to set daily, weekly, or monthly deposit limits, which will help them stick to a strict budget. They also send out hourly reality checks that reveal a player's total bet amount and total loss amount to help players become more aware of their betting patterns.
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