Our Unbiased Review of Hippodrome Online Casino

Casino Games
Live Dealer Games
Blackjack
Roulette
+ Many More
Up to £1,000 in Welcome Bonuses
Cashouts in 1 - 5 Days
Licensed & Regulated by UK Gambling Commission
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If you've ever walked into The Hippodrome Casino in the West End of London, you'll immediately feel like you've been transported back in time. The Hippodrome is a gamblers casino. Originally opened in 1900, the Hippodrome transformed itself into a mini Las Vegas. Live acts have included Stevie Wonder, Judy Garland, Harry Houdini and the debut of Tchaikovsky's Swan Lake. We're talking about a building with history.

Fast forward to 2013 and the launch of The Hippodrome Online with the same traditional-type feel of the live Casino. The website itself feels established. It has maintained much of the same "personality' and offers an impressive quantity and diversity in the games themselves.

The Hippodrome provides games from Microgaming Software, one of the most impressive and established companies in the gaming community.

Players of all levels and skill sets are catered to with the option of Cash Play versus Play for Fun. Or… Play for Fun and then convert to Cash Play. Beginner players can learn the games and become comfortable with rules and etiquette before investing a single pound.

Important Information

Key Information

  • Website – www.hippodromeonline.com
  • Launched in – 2013
  • Licensed by – Betway Limited
  • Email – support@hippodromeonline.com
  • Phone – 0.808.238.9840

Hits and Misses

  • Impressive quantity and variety of games
  • Comprehensive website with easy navigation and quality information
  • Software provided by Microgaming
  • 11 different deposit and eight withdrawal options
  • Minimum withdrawal is only £10
  • 100% of the games also offered on mobile devices
  • Eight Live Dealer Casino Game options
  • 15 Progressive Jackpot games
  • Withdrawal process includes identity verification which could delay funds
  • Delays in customer service response time

Deposit Methods

Deposit Methods
VisaVisa Credit or Debit
VisaVisa
MastercardMastercard
MaestroMaestro
PaypalPaypal
PaySafePaySafe Card
EntroPayEntroPay – prepaid account
ecoPayzecoPayz – e-wallet
Skrill 1 TapSkrill 1-Tap
Click and BuyClick & Buy – a web wallet option
Direct Bank TransferDirect Bank Transfer
NetellerNeteller
SkrillSkrill

The Highlights About Hippodrome Online:

  • 276 3-reel and 5-reel slot games
  • Three-tier Welcome Bonus of up to £1000
  • No deposit minimum and £10 withdrawal minimum
  • "Play for Fun" options on the majority of games
  • 100% mobile friendly including Jackpot Progressives
  • 15 Progressive Jackpot Games
  • 11 ways to deposit/withdraw
  • Eight Live Dealer Game options
  • Hippo Rewards Loyalty Programme with points awarded for every £10 wagered
  • Unique Table Games including Red Dog, Sic Bo, and Poker Pursuit
  • 24/7 Live Chat Customer Service option

The Hippodrome Online Casino Website – Let's Take a Tour

Hippodrome Online Casino Tour

The Hippodrome Online Casino website has an information-packed home page. With so many things going on from hundreds of games to promotions, loyalty programme, bonuses, and more, they needed to promote them and not miss out on anything that a new player would find appealing. They have done a great job in doing just that. The website is plentiful with information and game options, but it's also organized, easy to navigate and user-friendly.

While some online casinos primarily feature their signing bonus and registration information, and some sites get right to the gaming, The Hippodrome has combined the two and has done a great job in doing so.

"Above the fold", you'll see the welcome bonus, all of the game categories nicely organised for quick selection, and you'll also see the current promotions. It's the trifecta of important information for both new players and repeat players.

The Hippodrome goes above and beyond for their online players as their offerings are plentiful, diverse, and really provide something for everyone. The different categories of casino options are listed across the middle of the page and neatly categorised not only for Slot but the different types of slots. The Table Games are listed but also broken down into Live Dealer games, Blackjack, Roulette and some really fun and unique options in the general "Table Games" area.

The Live Chat customer service is prominently placed at the top right of the page. Easy to find. Easy to access.

The Hippodrome also provides a really detailed Terms and Conditions page, information on the casino itself, its management and licensing and, pretty much everything a new (or not) player would be apt to access. This information, though, is accessed in the footer menu so it doesn't clutter up the top area with the actual gaming and promotions that repeat players will access the most.

So, with a variety of games nicely organised into sections, player promotions on the right side menu easy to review and see updates posted, a live chat button, and welcoming information, The Hippodrome Online Casino has the winning combination.

Who is eligible to play on The Hippodrome Online Casino?

The Hippodrome is a London-based casino and is managed by Betway Limited, a Maltese registered company. There are detailed Terms and Conditions for play on their Online and Mobile Casinos provided in the bottom menu of the hippodromeonline.com.

Players must be 18 years or older and must not be a resident of the following areas: Afghanistan, Angola, Australia, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, France and its outlying territories, German State (Bundesland) of Schleswig-Holstein, Greece, Greenland, Guyana, Hungary, Iran, Iraq, Israel, Italy, Lao People's Democratic Republication, Lithuania, Mexico, Myanmar, North Korea, Papua New Guinea, Philippines', Romania, Russia, Singapore, South Africa, Spain, Syria, Turkey, Uganda, USA and its outlying territories, Vanuatu or Yemen.

Betway does have some other licensed online casino brands for residents or Denmark (betway.dk), German State (Bundesland) of Schleswig-Holstein (betwaysh.de), Italy (betway.it), and Spain (betway.es).

What type of games can you play on The Hippodrome Online?

Hippodromeonline.com offers the following categories of online gaming:

  • Slots – including three-reel, five-reel and progressive
  • Video Poker
  • Blackjack
  • Roulette
  • Live Casino Games
  • Other Table Games such as Baccarat, Craps, and Red Dog

Just as their London-based casino is a slot player's paradise, so is their online casino. Slot players can select from nearly 300 different and very unique games including 15 progressive jackpot slots.

The Video Poker player is catered to as well. Whereas many online casinos shy away from offering too many video poker selections, The Hippodrome provides 18 different games. These games go above and beyond the standard "Jacks or Better" with Hold ‘em, Pai Gow, Three Card Poker and more.

If Blackjack is the game of choice, then it may be almost overwhelming to select one from 20 different Blackjack games including one with Live Casino play. Classic, European, Multi-hand, Vegas Strip… Blackjack players are covered.

Roulette is another category in itself before we even get to the Table Games area. With eight Roulette game options, including French, American, European and Premier, Roulette players are catered to with variety.

Typically Blackjack would be included in the Table Games area, but The Hippodrome has opted to fill this section with some games that you may not find at other online casinos. These are games you may not even find walking into an actual Casino door.

Three games of Baccarat and Craps are pretty traditional offerings, but Poker Pursuit, Red Dog, Sic Bo and Cyberstud Poker elevate The Hippodrome's Table Game offerings to a new level.

How much does it cost to play?

All casinos have various amounts for minimum bets but their typical games can range from minimums of 20p on Slots to £1 Roulette and £5 Blackjack.

Deposits can be made from many different banking sources (outlined in the "Making your Initial Deposit" section). Deposit minimums are not listed on Hippodrome's website, but they have a very low withdrawal minimum of just £10.

If you just want to play for fun, you are still required to register a Player Account but there are many of the casino games designated as "Play for Fun" so no deposit is required.

Hippodrome Online Casino for the Beginner

Hippodromeonline.com is a very user-friendly online casino with an abundance of information for the beginning player.

From a plethora of deposit (and withdrawal) methods to a simple registration form to their "Play for Fun" games, even the absolute beginner should have no trouble getting started and having fun playing their favourite games.

Registering a new player account is a quick and easy process and, additionally, there is a button prominently placed on the registration form for a Live Chat representative should new players require assistance at any time.

Registration for "Play for Fun" players is basically setting up your username and password as you can't access any of the games without being logged on to the website.

New players that aren't comfortable wagering real money can still have fun being a part of the gaming experience as the majority of all of The Hippodrome games (and there are a lot of them!) are available in "Play for Fun" mode.

Play for Fun is available throughout the online casino as follows:

  • All slot games (except progressive jackpot games)
  • All video poker games (except the "Jackpot Deuces" game which is a progressive and "Jacks or Better Power Poker")
  • All Roulette games
  • All Blackjack games (except the Live Dealer games, Vegas Single Deck, Multi-hand Blackjack and Multi Vegas Downtown)
  • All Table games (except Live Dealer)

With clearly noted parameters for play, promotions that are detailed right on the home page, easily accessible Terms & Conditions, and a great website layout that's easy to navigate through, the beginning online casino player should be quite happy with The Hippodrome Online Casino experience.

The Hippodrome Online for the Experienced Player

Simply recognising the incredible number of games available on The Hippodrome Online should be enough to keep the regular and experienced players consistently coming back for more, but The Hippodrome doesn't just stop at simple game numbers.

The Hippodrome offers "Hippo Rewards", a six-tier Loyalty Player programme that provides players with higher bonus amounts and casino rewards established by the amount and level of play. The higher the Loyalty Level, the bigger the bonus.

Another really appealing offering for the more experienced of players is the Live Casino action table games and The Hippodrome Online offers eight different games including Roulette, Blackjack, Baccarat, Casino Hold ‘em, and Caribbean Stud Poker. These games bring the action of the live casino right into your own home or on the go through the mobile casino.

All in all, with the look and feel of The Hippodrome Online combined with a great Loyalty Programme, fun Promotions, Jackpot Progressives, Live Casino action and some unique slot and table games, experienced players and players at any level will find their gaming experience quite enjoyable and more than satisfactory.

Making the initial deposit to your online casino account

With 11 different deposit methods ranging from credit cards to pay pal to bank transfers, getting started as a new player is as quick and painless as possible.

You need to first register your new player account and then you can get started.

One important thing to consider is if you will be taking advantage of the (up to) £1000 Welcome Bonus offered to new players from Canada, Great Britain, and Northern Ireland. A Match Bonus offered on your first three deposits may encourage you to up your deposit amount to take advantage of the matching funds.

Just be careful when making decisions based upon the Bonus money, though. Bonus money has wagering requirements as well as contributing percentages associated with each game. There are even a few games excluded from using the Bonus money so be sure to review everything before moving forward.

You must opt in to receive any type of Welcome Bonus by ticking the box to indicate your acceptance.

Deposits made to your player account via one of the payment methods will be credited to the "Cash Account". Bonus money is credited to the "Bonus Account". Once all of the wagering requirements are met for the bonus funds, they are automatically transferred into the cash account and are available for withdrawal if opted.

Managing your Account

A player account may be updated by contacting Customer Support through Live Chat or via email.

In fact, it is imperative to maintain up to date records on The Hippodrome Online. They have very stringent guidelines for withdrawals and your name must match the name on the credit card or bank account you're using and any changes to name, address or payment method must be made in a timely manner to avoid any penalties on withdrawals of your winnings.

The Hippodrome Online's 24/7 Live Chat is easily accessed on the top right of the homepage.

The Hippodrome Online Casino Games

Nearly 400 different gaming options! The Hippodrome Online Casino offers a huge number and a huge variety of games for players of all levels and tastes.

The games break down as follows:

  • 5 Reel Slots (206)
  • 3 Reel Slots (70)
  • Progressive Jackpot Slots (15)
  • Video Poker (18)
  • Blackjack (20)
  • Roulette (8)
  • Other Table Games (8)
  • Live Casino – Live Dealer Games – (8)

Slot Games

Slot Games on hippodromeonline.com are broken down into three categories:

  • 5 Reel Slots
  • 3 Reel Slots
  • Progressive Jackpot Slots

Slot games are plentiful and offer players a huge variety of the most popular games. The 5 Reel Slots take gaming to the next level with popular theme games such as Tomb Raider, Jurassic Park and Game of Thrones.

All slots including the Progressive Jackpot variety are available on mobile devices for game play on the go.

3 Reel Slots

3 Reel Slots are typically the game of choice for traditional slot players and new players a bit hesitant to get their feet wet playing slots that have a bit more going on.

3 Reel Slots are similar to the original slots – the old fashioned type of spinning reel slots. They typically have one pay line and are great choices for players on a budget as there isn't extreme betting on multiple pay lines.

Some of the popular 3 Reel slot games include:

  • Rapid Reels
  • Lions Share
  • Blackjack Bonanza
  • Flying Ace
  • Bar Bar Black Sheep
  • Crazy Crocs
  • Diamond Deal

5 Reel Slots

More of a modern take on slot machines, 5 Reel Slots have become extremely popular as they provide the player with a bit more excitement from multiple pay lines, storylines coinciding with the theme of the machine chosen, video graphics, interactive bonus play and some even integrate movie or TV clips.

5 Reel Slots can have up to 25 pay lines so it's more expensive per hand if you want in on all of the available action.

For example, if you're playing a 25 pay line slot machine at 20p per pay line, it will cost you £5 every time you spin those reels. Of course, more lines equal more chances to win so it just depends on how much you want to spend and if the additional playing action is appealing to you.

Some of the popular 5 Reel Slot Games include:

  • Wheel of Wealth
  • Vinyl Countdown
  • Crazy 80s
  • Hit Men
  • High Society
  • Avalon II – Quest for the Grail
  • Basketball Star
  • Cricket Star
  • Terminator 2
  • Tomb Raider
  • Games of Thrones
  • Hell Boy
  • Jurassic Park
  • Dragonz
  • Tarzan

Progressive Jackpot Slots

Do you dream of being a Millionaire?

The Hippodrome's Progressive Jackpot Slots could actually make that dream come true.

There are 15 different Progressive Jackpot Slots available for the serious slot player. No "Play for Fun" on these slots. There is big money to be made here.

Progressive Jackpots are available in 3 Reel and 5 Reel Slot Games and a Video Poker game option as well.

"Jackpot Deuces" is the Video Poker option and a Royal Flush in Diamonds equals the progressive jackpot. That big prize will be awarded for every Diamond Royal Flush but the Jackpot amount has reached £10,000 at times.

The other Jackpot Slot Games have varying themes and various top prizes but does include "Mega Moolah", one of the highest paying Jackpot Slot Games.

"Mega Moolah" is a Safari themed 5 Reel Slot Experience where a small percentage of every bet made contributes to the prize pool. The top prize never falls below £1 Million. So if you love the excitement of playing for big money, Mega Moolah is waiting for you in the "Jackpot Games" section.

Video Poker

The Hippodrome Online Casino caters to Video Poker players much more than many of its competitors. Whereas many online casinos offer just a few game options, hippodromeonline.com offers 18 different options including some really unique games.

Microgaming provides the software for The Hippodrome's online gaming experience and takes the graphics and video to the next level with Video Games including:

  • Deuces Wild
  • Bonus Poker
  • Double Bonus
  • Double Double Bonus
  • Jacks or Better
  • Jacks or Better Power Poker
  • Joker Poker
  • Tens or Better
  • 3 Card Poker
  • 3 Card Poker Gold
  • Triple Pocket Hold ‘em
  • Pai Gow
  • High Speed
  • Jackpot Deuces
  • Aces & Faces
  • All Aces
  • Aces & Eights
  • Bonus Deuces

The Play for Fun option is available on all Video Poker games with the exception of Jacks or Better Power Poker and Jackpot Deuces Progressive game.

Blackjack

The game of 21 gets creative on hippodromeonline.com with 20 different Blackjack game offerings including one Live Dealer Blackjack Game for players looking to have an even closer "in person" casino experience.

A few of the other Blackjack games include:

  • Classic Blackjack Gold
  • Vegas Strip Black Jack gold
  • European
  • Hi-Lo Blackjack European
  • Multi-hand Blackjack
  • Multi-hand Perfect Pairs European

The Play for Fun option is available on all of the Blackjack games except Live Dealer, Vegas Single Deck, Multi-hand and Multi Vegas Downtown.

Roulette

Typically Roulette is included in the Table Games or "Other" section, but The Hippodrome has eight different Roulette Games so has a dedicated Roulette section that includes:

  • European
  • European Gold
  • American
  • Premier
  • Premier Roulette Diamond Edition
  • Multi Wheel Roulette Gold
  • French
  • Multiplayer

Every Roulette game, except Multiplayer, offers the Play for Fun option.

Other Table Games

Eight unique Table Games fall into this category and these are some really interesting and different gaming options that you won't find on many other online casino sites.

The Play for Fun option is offered on every one of these games providing players with a chance to learn a new game or hone their skills on a familiar one.

These games include:

  • Baccarat Gold
  • High Limit Baccarat
  • Baccarat
  • Craps
  • Poker Pursuit
  • Red Dog
  • Sic Bo
  • Cyberstud Poker

The Live Casino

Players who appreciate the live interaction of a dealer and other players as opposed to an electronic dealer and singular play will gravitate to The Hippodrome Online's Live Casino.

There are eight different games conducted by a live dealer including:

  • HD Hippodrome Casino Roulette
  • HD Live French Roulette
  • HD Live Blackjack
  • HD Live Casino Hold ‘em
  • HD Live Baccarat
  • HD Live Caribbean Stud Poker
  • HD Live Three Card Poker
  • HD Live Ultimate Texas Hold ‘em

The Live Casino features real dealers and croupiers on hand to take player bets and, although there is no Play for Fun here, the Live Casino is available on smartphones and tablets as well.

Mobile Casino – Online Gaming on Your Tablet or Smartphone

It is extremely unusual for an online casino to be 100% transferable to a mobile device, but The Hippodrome Online has accomplished just that.

We've mentioned Microgaming earlier and how they've provided quality gaming software for hippodromeonline.com but it bears repeating, especially when you review The Hippodrome's mobile casino.

Microgaming is a pioneer in online gaming with the first true online casino launched in 1994. They're based in The Isle of Man and have received numerous awards for their contributions from the Global Gaming Awards, Awards for Excellence and several others so they are definitely the big "player" helping to provide the best online playing experience around.

There isn't an app for The Hippodrome Online and don't be confused by the Hippodrome Fun Slots app that you may come across. It's not the same thing.

However, The Hippodrome Online Casino is extremely mobile friendly and maintains the quality upscale casino feel that you receive on the full website version.

When we say that the site is 100% transferable and mobile friendly, we mean it. Every single game offered on the full website is also offered for mobile play on tablets and smartphones. That includes Progressive Jackpot Slots and the Live Casino.

The graphics are clean and clear and the games easy to access and easy to play, regardless of the screen size.

Hippodrome Mobile Casino Screenshot 1 Hippodrome Mobile Casino Screenshot 2
Hippodrome Mobile Casino Screenshot 3 Hippodrome Mobile Casino Screenshot 4

All of the Promotions information, Terms and Conditions, Support Links and Banking information is also easy accessed. The Live Chat button is not at the top of the homepage on the mobile casino, but can still be utilized by clicking the Contact button.

The Hippodrome Online Rewards Program – Hippo Rewards

Every casino and online casino that we've come across offer some type of Loyalty program. Benefits for players to keep coming back and betting higher and higher, and The Hippodrome Online is no exception.

What is notable about their Rewards Program, though, is more detailed information regarding this program available to players and potential new players.

Typically, an online casino will mention that they have bonuses and rewards available, but the structure and benefits are a bit vague.

Receive 5 points for every £10 you wager.

Game wagering, however, is on a percentage system based on your game(s) of choice with the breakdown as follows:

  • All Slots, American Roulette, and Parlor Games – 100%
  • All Table Pokers, all Roulettes (except American), Red Dog, Casino War and Sic Bo – 50%
  • All Video and Power Pokers (except All Aces Video/Power Pokers) – 10%
  • All Blackjacks (except Classic Blackjack) – 10%
  • All Craps and all Baccarats – 10%
  • Classic Blackjack and All Aces Video/Power Pokers – 2%

Get £10 of Bonus for every 5,000 Loyalty points you redeem.

There are six Loyalty Levels ranging from Red to Privé. Red starts out with zero points and zero bonuses but Red Players (new players) do still receive the occasional exclusive offer.

Privé, the highest tier of Hippo Rewards requires 2,500,000 points to attain and provides a 90% bonus. Privé level players must earn 125,000 points monthly to maintain their status.

Hippodrome Casino Loyalty Program

The Hippo Rewards area has good, detailed information, but it can be a bit difficult to find. There isn't a prominent button, but there is a link in the footer entitled "Rewards".

Refer a Friend Program and Bonus

We did not find any current Refer a Friend program listed on hippodromeonline.com.

The Hippodrome Online Welcome Bonus

The Hippodrome Online has a Welcome Bonus package for players from Canada, Great Britain, and Northern Ireland only.

Please Note

There is also a second option for a Welcome Bonus that is offered to residents of Great Britain only. Please read on for details on this £10 No Deposit required Bonus.

1

First Option – Match Bonus up to £1000

This Welcome Bonus is applicable on the first three deposits when made within seven days of new player account registration.

The Welcome Bonus Structure is as follows:

  • 100% Match Bonus up to £250
  • 25% Match Bonus up to £250
  • 50% Match Bonus up to £500

For example, if you deposit £100 three different times during the first seven days of your new player account registration:

  • £100 deposit = £100 bonus
  • £100 deposit = £25 bonus
  • £100 deposit = £50 bonus

A few important things to note for new players interested in claiming The Hippodrome's Welcome Bonus:

  • New players must tick the Welcome Bonus acceptance box in order to claim.
  • Each Welcome Bonus is subject to a 50 times wagering requirement before anything may be withdrawn from your casino account.
  • There are excluded games and different contributing percentages in conjunction with using the Welcome Bonuses.

Excluded Games and Contributing Percentages:

The following casino games are excluded from any contributing percentage = Classic Blackjack, All Aces Video/Power Pokers, Jacks or Better Video/Power Pokers, all Baccarats, all Craps, Red Dog and Sic Bo.

The other two percentages break down accordingly:

  • 100% = all Slots and all Parlor Games
  • 8% = all Table Pokers, all Roulettes, all Video/Power Pokers (except All Aces and Jacks or Better Video/Power Pokers), all Blackjacks (except Classic Blackjack) and Casino War
2

Second Option – No Deposit Welcome Bonus of £10

This is a completely different Welcome Bonus option that is available to residents of Great Britain only.

No deposit is required to claim this bonus but this Free Bonus is subject to a 100 times play-through requirement in order to withdrawal any potential winning funds. After this wagering requirement is met, the funds are automatically transferred from the player's Bonus account to his or her Cash account.

This bonus has a different contributing percentage structure from the Welcome Bonus detailed as Option 1 and is as follows:

  • 100% = all Slots, American Roulette, and all Parlor Games
  • 50% = all Table Pokers, Red Dog, all Roulettes (except American), Casino War, and Sic Bo
  • 10% = all Video/Power Pokers (except All Aces Video/Power Pokers), all Blackjacks (except all Classic Blackjacks), all Craps and all Baccarats
  • 2% = all Classic Blackjacks and All Aces Video/Power Pokers

Other Hippodrome Online Casino Promotions

The Hippodrome Promotions lean more toward bonus point accumulation as opposed to special tournaments.

For example, the big Promotion running at the time of this review is entitled the "2K Rollover". Deposit and play requirements are minimal and everyone is opted in.

The promotional period runs for almost a month and all activity must take place within the promotional dates. But, basically, with a minimum £10 deposit and minimum £10 wagering, players are automatically opted in.

For every £10 wager, a point is awarded. The points add up and then Bonus money is awarded based upon the total number of accumulated points.

Bonus awards start at just 100 points and there are nine total target levels.

  • 5,000 points = £100 in Bonus play
  • 100,000 points = £2,000 in Bonus play

One important thing to keep in mind with this type of promotion is that the awards are in Bonus money and not deposited into the Player's Cash account. Meaning, additional play is required adhering to the Bonus Cash wagering guidelines.

So, in this case, there is a 30 times wagering requirement and the contributing percentages are the standard for typical Bonus Awards on hippodromeonline.com.

  • 100% = all Slots, American Roulette, and all Parlor Games
  • 50% = all Table Pokers, Red Dog, all Roulettes (except American), Casino War, and Sic Bo
  • 10% = all Video/Power Pokers (except All Aces Video/Power Pokers), all Blackjacks (except all Classic Blackjacks), all Craps and all Baccarats
  • 2% = all Classic Blackjacks and All Aces Video/Power Pokers

To access current Promotions, you don't need to look very far. Current Promotions are listed very prominently on the right side of the home page, "above the fold".

Player Account Deposit and Withdrawal Information

Online Casino Deposits

Visa
Visa/Mastercard/Maestro
Wire Transfer

Instant deposits, cash outs N/A.

Paypal
Neteller

an online funds transfer service.

Skrill

a no fee global payment solution.

Paysafe Card
EntroPay

prepaid account.

EcoPayz

e-wallet.

Skrill 1 Tap
Click and Buy

a web wallet option.

Bank Transfer

Online Casino Withdrawals

Relatively speaking, The Hippodrome has a streamlined withdrawal system that coincides with the deposit method that has been selected.

For example, if you deposit via Paypal, you can withdraw via Paypal.

Not all online casinos have this type of structure. In many cases, you can only receive winnings through bank transfers or paper cheques, but The Hippodrome as almost as many withdrawal methods as it does for deposits.

The only exceptions are:

Mastercard

(Visa and Maestro are fine, but no withdrawals via Mastercard)

PaySafe Card
EntroPay
Skrill 1 Tap

Prior to receiving a withdrawal, it is standard policy for The Hippodrome to conduct an Identity Check. This initial check may cause a delay in the withdrawal process.

Additionally, the Terms and Conditions on the website are a bit vague on actual charges for withdrawals. There is a minimum of £10 on withdrawal requests, but as far as charges or fees attached to any winnings, the site simply notes that "Payment charges may be incurred". New players should contact Customer Support prior to initiating any account withdrawal to get account-specific information.

Help and Customer Service

We give two thumbs up to The Hippodrome Online for the structure of their customer support and new player information.

For players who want to review information and feel comfortable with a website before depositing money and playing, there is a plethora of information on hippodromeonline.com. The Terms and Conditions area gets into very detailed, more legal-type information, but does have a handy guide so you can jump to the section you're interested in.

Also, Hippo Rewards has its own dedicated go-to page; the Welcome Bonus is outlined on another page, Promotions in a different section, and a separate page for Banking in general.

Everything is neatly organised and greatly detailed for ease of use and understanding. There are clear guidelines spelled out for deposits, withdrawals, bonuses, promotions, etc.. to avoid any miscommunication or assumptions.

For players who would rather have a go-to for assistance, that's available as well. Players can take advantage of the 24/7 Live Chat function that's accessed from the top right of the website or from the Contact page on a mobile device.

What is especially helpful with the Live Chat is that it is available for whenever it's needed, but does not pop up multiple times to bother players with promotions and other upselling information.

Frequently Asked Questions

What do actual Hippodrome Online players have to say about their experience in general?

The feedback and reviews on The Hippodrome Online experience are as diverse as the number of games that this casino offers. Some players report an awesome experience with no issues on the website or mobile devices and a two to four day turnaround on withdrawals. Some players report that withdrawals are problematic. They say that the identity verification process is lengthy and holds up their withdrawals even longer. Some players report that they have had great luck using the Live Chat and other players say that Customer Services is extremely lacking and, in some cases, their issues were never resolved. Many of the players would prefer a downloadable version of this online casino but there weren't too many reviews saying that it was difficult to win. The issues seemed to revolve more around the redemption of their winnings.

When players say they win, how much are we talking about?

Players on The Hippodrome site have reported winnings running the gamut. Many of the casual players have scooped up slot wins ranging from £50 to £500. Some of the regular and more active players are cashing out well in excess of £1000.

What about the "big money" jackpots?

With 15 different Progressive games, players have an opportunity to cash out those big amounts. The Video Poker Jackpot has climbed to £10,000 on different occasions and "Mega Moolah" consistently maintains a £1 million jackpot prize for lucky players. Of course, those big money jackpots are the exception and not the norm, but betting big can pay off on any of the games offered on this website.

When I win my big jackpot, will I really receive the money?

We haven't seen any reports of the large jackpots not being awarded. However, we have read some player comments on not being paid smaller amounts that they feel they were owed for various reasons and many people reported a long waiting period for their casino withdrawals.

How do players like the actual game experience? Are there any major problems with the website itself?

There are two big draws to The Hippodrome Online. One being the history and reputation of the actual 100+ year old London-based Casino. The other is the Microgaming experience. Experienced players gravitate to Microgaming as it provides high quality game play. From the diversity of the games to the graphics and custom features, Microgaming games are superior to many other games out there. Players also enjoy the easy navigation on the website and some have also added that they like being able to use the Live Chat at any time during their session.

What about The Hippodrome's Customer Service? Do they really respond?

This is probably the most talked about aspect in regard to The Hippodrome from a player's perspective and this is an area that could use some improvement. Yes, there is a Live Chat feature and, yes, many players have good things to say about the support via chat. However, some players with financial questions feel that Customer Services takes too long to respond and they are not always pleased with the responses they're given. We have seen The Hippodrome respond to some of these concerns on casino forums and have turned an issue around from a problem to a resolved issue.

How Hippodrome Casino Stacks Up

The website is extremely user-friendly and offers a good combination of information and featured games. The graphics and text are large and the site has a great set-up for convenient use on both the website and mobile versions.

400 games is definitely an impressive number to offer to players of all experience levels.

The variety of games equally matches the large quantity of games and it's not just limited to the Slot area. The Hippodrome offers 20 different Blackjack games, 18 Video Poker games, eight Roulette games, a unique mix of Table games and eight Live Dealer games from which to choose.

The "Play for Fun" option on the majority of the games coupled with a huge amount of detailed information available to potential new players make for a comfortable introductory experience.

Great selections for even the most experienced player. There's a great mix of games and some game offerings that are unusual to most online casinos. The Loyalty Programme is geared toward the big money players that are typically the experienced group.

Microgaming is a reputable name in the casino business and players gravitate to Microgaming-based casinos such as The Hippodrome. The graphics and game play are superior.

Setting up a basic account is not difficult but the subsequent identity verification has caused issues for some players.

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The Hippodrome offers a three-tiered Welcome Bonus offering up to £1000 plus other featured bonus promotions throughout the year.

Both 24/7 Live Chat and a Customer Service email is provided and easy to access on the website and on mobile devices but the consistent complaints about delays in response and unanswered issues cause some concern in this area.

There is a lot of information available to players regarding the playing experience and detailing features of this online casino. Additionally, having a Live Chat representative readily available is a bonus.

All of The Hippodrome's online casino games are available on smartphones and tablets and the playing experience is almost identical on the small screen as on the regular website.

The Hippodrome Online Casino is managed by Betway Limited and registered by the Maltese Gambling Commission.

Total Averaged Score

To Wrap it Up

The Hippodrome website immediately impresses with the look and feel of a more upscale online casino. The number and variety of the games greatly surpasses many of its competitors and everything is organised for ease in navigation and selection.

Slot players will be pleased with the quality of the slots and the 200+ 5 Reel Slots offer the best of new technology and new releases. With games such as Tomb Raider, Bridesmaids, Game of Thrones, and Terminator 2 as well as the bonus rounds and video enhancement that accompany them, slot players will be entertained from start to finish.

Table game players have their choice of playing electronically or playing at a Live Dealer table and all games are available for playing on the go.

The majority of games are also available in "Play for Fun" mode so, for the conservative player who just wants to have a good time without the investment risk, there are plenty of selections on hand.

The Hippodrome does offer an all-encompassing gaming experience. It has the feel of an in-person casino, a huge number of playing options, an impressive Welcome Bonus, a Loyalty Programme, ongoing Promotions, and several banking options. The main concerns from some of actual players revolve around the withdrawal timeline and the quality of customer service while others enjoy the playing experience and feel that the games are superior in comparison to some other online casinos.

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