Complete Review of Jumba Bet Online Casino

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Have you ever been interested in trying out a new online casino but hesitant because you didn't know what to expect? I am here to help! I spend hours researching the latest casinos so that you don't have to. I try out the games, test the software, contact customer support, and do anything else that I think will help me better analyze the quality of a casino. I then use all of that information to write my detailed reviews.

One of my most recent discoveries is Jumba Bet Casino. In this review, I will discuss this casino's game variety, banking options, bonus opportunities, and mobile capabilities. I also will thoroughly examine the quality of customer service you can expect to find. I then will end my review with a FAQ section that is designed to answer any additional questions you may have.

Before I get started, there are a couple things I need you to know about the reviews I write. I don't let casinos pay me to give them better ratings than they actually deserve. This means I'm not going to sugarcoat things. If I am disappointed about any aspect of this casino, I am going to be brutally honest about it. My goal is to help you have the best online gambling experience possible and find the casino that's right for you.

Will Jumba Bet make the cut? Let's dive in and find out!

Ratings Breakdown

Overall

I had an entertaining experience at Jumba Bet and am thankful I stumbled upon them in my search for new casinos. I enjoyed trying out some of their Saucify-powered slot games for the first time and taking advantage of their generous welcome bonuses. I also found their customer service team, which is available 24/7, to be extremely helpful.

A few improvements I would make to the site would be to expand their game selection, eliminate the added withdrawal fees, and make the withdrawal process less time-consuming. It's these few things that prevent Jumba Bet from receiving a higher score.

Game Variety

Jumba Bet exclusively uses Saucify as their software provider. While I do enjoy Saucify's products, they are limited in terms of game variety. The number of slot and table games available at Jumba Bet is much lower than the industry standard. They do have a large selection of video poker games, though, so I have to give them credit for that.

My recommendation to them would be to keep Saucify as their main software provider but to add a few other software providers to the mix. This way, they can still offer all of Saucify's innovative games while also providing a larger selection of games for their players to choose from.

Banking

Jumba Bet has 5 deposit options and 5 withdrawal options. Among those options is Bitcoin. I just love seeing Bitcoin offered since cryptocurrencies are becoming more dominant in the online market.

A huge contributor to the low score in this category is the added fees that range anywhere from $7 to $30 tacked onto most of the withdrawal options. Not only are there added fees, but the time it takes to process withdrawals is above average due to the casino's 48-hour pending period and the fact that they only pay out customers two days of the week. Jumba Bet needs to make some serious improvements in this area.

Bonuses

I am impressed with Jumba Bet's long list of bonuses. I have to give them a standing ovation for offering their players $20 worth of free chips just for signing up for an account. A no-deposit bonus is very rare to find these days. I was also thankful to see a substantial welcome package, plus a decent-sized bonus for every day of the week.

What I am not impressed with is the hefty 40x playthrough requirement that's associated with these bonuses. I prefer to see a wagering requirement of 25x or lower. This is the only thing standing in between them and a perfect score here.

Customer Service

Expect to be in good hands if you come across an issue during your visit to this casino. Jumba Bet's customer service agents are very knowledgeable, and they are available 24/7. I never had to wait more than 5 minutes to get connected with an agent that was ready and able to answer all the questions I had.

I prefer to contact customer service via live chat, but there is a phone number and an email address listed on their website for any of you who prefer those methods. I only recommend using their email service if your question isn't urgent, though, because it can take up to

48 hours to get a response.

User Interface

Jumba Bet has a clean layout. It is well organized and easy to navigate through. One thing that would make this site more functional would be to add a filtering system for their slots section. It was extremely difficult to find this site's list of progressive jackpots, but a good filtering system would fix that issue.

Another reason why Jumba Bet received a lower score in this category is because I had to download the casino to get the best gaming experience possible. Newer casinos tend to avoid downloadable software, and many of the old sites are converting their downloadable software to an HTML5 (web-browser compatible) version of their site. Jumba Bet just seems to be behind the times in this area.

Mobile Compatibility

Jumba Bet Casino is compatible with most mobile devices, and it can be accessed through your phone's internet browser. The mobile casino has a similar layout to the desktop version, which makes it easy to find what you're looking for. I checked out their slot section and their table game section, only to find some of my favorite games to be unavailable. I guess not all of their games are mobile friendly, which is a disappointment.

I was also disappointed when I learned that Jumba Bet does not currently offer an app dedicated exclusively to their mobile site. Casinos that offer a mobile app tend to have a larger game selection and an easier-to-use interface. This is one of the main reasons they received a lower score in this category.

The Basics About Jumba Bet Casino

Jumba Bet Casino is a relatively new casino that officially launched in 2016. Okay, I know what you must be thinking. How could I possibly trust a casino that has only been around for 2 years? Normally, I would be hesitant, but Jumba Bet Casino is owned and operated by Funky Fortune. This company has more than 16 years of experience in the industry, and they have proven themselves to be trustworthy.

Jumba Bet is also licensed by Curacao. In order to obtain this type of license, Jumba Bet had to pass a thorough background check. Having a license from here also means they are regularly audited by Curacao authorities and have to send in their financial reports once per year. Now, to be honest, this is one of the easier licenses to obtain, but it is certainly better than nothing.

Due to licensing restrictions, you won't be able to play at this casino if you are located in any of the countries listed below.

  • Australia
  • Bangladesh
  • Brazil
  • Croatia
  • France
  • Hungary
  • Ireland
  • Japan
  • Mexico
  • Netherlands
  • Poland
  • Romania
  • Russia
  • South Africa
  • Spain
  • United Kingdom

The Casino

My first visit to this casino led me to ask this question: what is their theme? The main screen presents a beautiful beach scene filled with aquatic creatures and gorgeous people wearing swimming suits. That's where the beach theme seems to stop, though. The color scheme of the rest of the casino is green and yellow, and a set of dice seems to be their main source of decoration. Every time a page loads, the dice roll before your eyes. While this is a fun feature, it just seems to contradict the initial theme this casino was going for.

In reality, though, a casino's theme isn't nearly as important as what the casino actually has to offer. So, let's take a deeper look at Jumba Bet and see what we can find.

Game Variety

At this casino, I found classic slots, video slots, baccarat, blackjack, keno, poker, roulette, and scratch cards. Since Jumba Bet only has one software provider, the number of variants of each game was significantly lower than what I am used to seeing. In total, there are only a little over 100 games to choose from.

I also noticed this site lacks a live dealer section. So, if live dealer games are important to you, then I would suggest finding a different casino.

Audio/Video Quality

I have no complaints about the sound effects on any of the slot games, table games, or even the video poker games I played. They complemented the games well and were never overpowering. However, I did feel like the overall quality of the videos was below average. Particularly, I am thinking about the intro videos to many of the video slot games. All the ones I encountered seemed blurry and pixelated compared to the other graphics found at this casino.

Software

Have you ever noticed that most casinos offer many of the same games? Don't get me wrong; I appreciate the classics offered by Microgaming and Playtech, but I sometimes find myself getting bored of them. That's why I was excited to review Jumba Bet casino, as they offer a completely different set of games, all powered by Saucify.

Originally named BetOnSoft, this company has been around since 2006. Their motto is, "A new philosophy. A new vision. A singular focus on your success. This is Saucify." Saucify is known to offer innovative games, having won several awards over the years for their products.

Slots

Jumba Bet offers 72 video slots and 17 classic slots. There are 5 progressive slots to choose from: It's Cash Flow Classic, Cash Flow Video Slot, Dream Wheel, Legends of Avalon, and Molten Moolah. This is a small selection compared to many of the other casinos that carry hundreds or even thousands of slot games. The reason for this limited number of slots is due to the fact that Jumba Bet only carries games created by Saucify.

Prior to visiting this casino, I had very little exposure to Saucify's products. This means I had to play a lot of different games to truly gauge the quality of their slot section. I must say I was blown away by the diverse themes I could choose from. One slot that particularly stood out to me was Digging for Dinosaurs because I don't think I have ever found a slot with a dinosaur-based theme before. The intro video to this slot game was entertaining, and it really got me excited to play. A quick look at the pay table revealed wild symbols, scatter symbols, and free spin opportunities. This slot and many of the other ones I had the chance to try out had everything I would want in a slot game plus more.

Below, I have listed some of the slots at Jumba Bet that I recommend trying out.

  • Age of Spartans
  • Big Game
  • Buckin' Broncos
  • Digging for Dinosaurs
  • Elemental 7
  • Lucky Leprechauns
  • Aladdin's Loot
  • Reelin & Rockin
  • Captain Shockwave
  • Code 211
  • Fistful of Dollars
  • Frontside Spins
  • Football Fever
  • Cosmopolitan
  • Gems n Jewels
  • Road Trip Max Ways
  • Rising Sun
  • Trick or Treat
  • Wild Berry
  • Wild Wizards
  • Legends of Greece
  • Nascash
  • Legends of Olympia
  • Horn of Plenty
  • Monkey Business
  • Perfect Date
  • Pieces of Eight
  • Reef Encounter
  • Reels of Rock
  • Royal Banquet
  • The Purse of the Mummy
  • Pina Nevada
  • Peek Physique
  • Roll Up! Roll Up!
  • Tomahawk
  • Worlds at War
  • Small Soldiers
  • Road Trip
  • Zodiac
  • And many more!
Video Poker

I was happy to find all of my favorite video poker games offered at Jumba Bet. Each game I played was on par with the industry's standards. The games all ran smoothly, and I didn't have to deal with any annoying glitches.

Whenever I have an opportunity to play a new video poker variant that I have never seen before, I always jump on it. That's why I was pumped to see Rocket Jacks Poker available here. I quickly discovered that this game is a modified version of Jacks or Better. What makes Rocket Jacks Poker appealing is that it comes with a chance to win a progressive jackpot. All you need to do is land a royal flush. If that's not an incentive to play this game, then I don't know what is!

I have listed all of Jumba Bet's video poker options for you below.

  • Aces & Faces Poker
  • Aces & Faces Poker 10 Play
  • Aces & Faces Poker 50 Play
  • Bonus Deuces Wild Poker
  • Bonus Deuces Wild Poker 10 Play
  • Bonus Deuces Wild Poker 50 Play
  • Bonus Poker Bonus Poker 10 Play
  • Bonus Poker 50 Play
  • Bonus Poker Deluxe
  • Bonus Poker Deluxe 10 Play
  •  Bonus Poker Deluxe 50 Play
  • Deuces & Joker Poker
  • Deuces & Joker Poker 10 Play
  •  Deuces & Joker Poker 50 Play
  • Deuces Wild Poker
  •  Deuces Wild Poker 10 Play
  • Deuces Wild Poker 50 Play
  • Double Bonus Poker
  • Double Bonus Poker 10 Play
  • Double Bonus Poker 50 Play
  • Double Double Bonus Poker
  • Double Double Bonus Poker 10 Play
  • Double Double Bonus Poker 50 Play
  • Jacks or Better Poker
  • Jacks or Better Poker 10 Play
  • Jacks or Better Poker 50 Play
  • Joker Poker
  • Joker Poker 10 Play
  • Joker Poker 50 Play
  • Rocket Jacks Poker
  • Triple Double Bonus Poker
  • Triple Double Bonus Poker 10 Play
  • Triple Double Bonus Poker 50 Play
Table Games

Jumba Bet's table game selection is average. They cover all the basics, but they fail to offer any of the more obscure games. Many of the games they do offer, though, come with an elite edition option. I personally always go with the elite edition because it comes with enhanced graphics and higher table limits.

If I had to choose one table game to play again, I would definitely pick Punto Banco. The graphics in this game were very realistic and detail-oriented. Not only was the table set up correctly, but they even had an ash tray and a martini glass on the table to help create an authentic casino atmosphere. The sound effects were also on par with what you might expect to find at a real brick-and-mortar casino.

If Punto Banco isn't for you, I'm sure you'll find at least one table game you enjoy from the list below.

  • 3 Card Poker
  • 3 Card Poker (Elite Edition)
  • American Roulette
  • American Roulette (Elite Edition)
  • Atlantic City Blackjack
  • Atlantic City Blackjack (Elite Edition)
  • Berry Picker Scratch Card
  • European Blackjack
  • European Blackjack (Elite Edition)
  • European Roulette
  • European Roulette (Elite Edition)
  • Keno
  • Powerball Keno
  • Punto Banco
  • Scratch Cards
  • Single Deck Blackjack
  • Single Deck Blackjack (Elite Edition)
  • SuperKeno
  • Vegas Craps
  • Vegas Strip Blackjack
  • Vegas Strip Blackjack (Elite Edition)
  • Western Baccarat
  • Western Baccarat (Elite Edition)

Banking Options

I always take a look at a casino's terms and conditions page to see if I can find any additional information that may be valuable to know. That is where I found Jumba Bet's payout procedure. While they will process withdrawals any day of the week, they only send money to players' accounts on Mondays and Thursdays. I also read that there is a 48-hour pending period on all withdrawal requests. It's important to be aware of these policies so that you can have a more realistic expectation of how long it will take to receive your payout!

You have quite a few deposit/withdrawal options to choose from. Take a look at your options listed below, along with the stipulations that are associated with them.

Deposits

Visa/Mastercard

Min Deposit: $20

Max Deposit: $10,000 Fee: None

Turnaround Time: Instant

EcoPayz

Min Deposit: $20

Max Deposit: $10,000

Fee: None

Turnaround Time: Instant

Poli

Min Deposit: $20

Max Deposit: $10,000

Fee: None

Turnaround Time: Instant

Bitcoin

Min Deposit: $20

Max Deposit: $10,000

Fee: None

Turnaround Time: Instant

Withdrawals

Visa

Min Withdrawal: $100

Max Withdrawal: $1500 Fee: $7

Turnaround Time: 6-8 business days

Ecopayz Ewallet

Min Withdrawal: $25

Max Withdrawal: $1500

Fee: None

Turnaround Time: Varies

Bitcoin

Min Withdrawal: $25

Max Withdrawal: $1500

Fee: None

Turnaround Time: Varies

Courier Check

Min Withdrawal: $25

Max Withdrawal: $1500

Fee: $30

Turnaround Time: 6-8 business days

Check

Min Withdrawal: $25

Max Withdrawal: $1500

Fee: $15.71

Turnaround Time: 21 business days


Bonus Promotions

I really enjoyed getting to look at the wide range of bonuses Jumba Bet has on offer in addition to their lucrative VIP program. I outline the details of these for you below.

Please note: all of these bonuses come with a 40x playthrough requirement.
Free Chips

Sign up for an account and receive this special promotion BEFORE you make your first deposit. It's a great way to try out some of their games and get a feel for the layout of the site without having to put any of your own money at risk.

  • $20 Free
  • Use promo code JUMBA20
Welcome Package

By taking advantage of all these offers, you can earn a total of $1800 worth of bonus money. Yes, you read that correctly; I said $1800! This is one of the most generous bonus offers I have ever seen.

  • 200% match up to $600
  • Use promo code JB200
  • 150% up to $450
  • Use promo code JUMBA150
  • 100% up to $250
  • Use promo code JUMBA100
This promo code can be used 3 times!
A Bonus for Every Day of the Week

I'm not exaggerating here. You will find at least one bonus for every single day of the week. The best part is that all of the promo codes listed below can be used TWICE per day.

  • Saturdays, Sundays, and Mondays
  • 150% up to $400 on 3 deposits
  • Use promo code FF3X150
  • Tuesdays and Wednesdays
  • 75% up to $150 on 2 deposits
  • Use promo code MID75
  • 50% up to $200 on 2 deposits
  • Use promo code MID50
Thursdays
  • 100% up to $200
  • Use promo code BON100
  • 50% up to $200
  • Use promo code BON50
Fridays
  • 125% up to $125
  • Use promo code BON125
  • 75% up to $100
  • Use promo code BON75
VIP Program

Jumba Bet offers a 5-tier VIP program. All players are automatically enrolled into the program once they sign up for an account. The details of this VIP program were clearly stated on Jumba Bet's website; it's refreshing to see a casino be so transparent about this information. Other casinos I have come across choose to keep this info private.

Topaz (0 to 2,999 points)
  • Earn 100 points for every $10 wagered
  • Birthday Bonus (150% match up to $150)
Sapphire (3,000 to 49,999 points)
  • Earn 100 points for every $10 wagered
  • Birthday Bonus (150% match up to $150)
  • Exclusive Tournaments
Ruby (50,000 to 499,999 points)
  • Earn 110 points for every $10 wagered
  • Birthday Bonus ($75 free)
  • $20 Welcome Bonus
  • Exclusive Tournaments
Emerald (500,000 to 4,999,999 points)
  • Earn 115 points for every $10 wagered
Birthday Bonus ($150 free) $50 Welcome Bonus
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  • Exclusive Tournaments
Diamond (5,000,000+ points)
  • Earn 120 points for every $10 wagered
  • Birthday Bonus ($150 free)
  • Exclusive Tournaments
  • $250 Welcome Bonus
  • Extra Weekly Match Bonus

Mobile Compatibility

Jumba Bet Casino is available anywhere on the go, thanks to the mobile version of their website. You don't have to download an app to play at this casino, as you can actually access it from your phone's internet browser. It is compatible with most Android, iOS, Windows, and Blackberry devices.

One downside to using the mobile version of this casino is that you won't have access to their full suite of tables games. In fact, you will only be able to choose from these 5 variants: Atlantic City Blackjack, European Blackjack, European Roulette, Single Deck Blackjack, and Vegas Strip Blackjack. There are also fewer options in terms of slot games and video poker games. The games I did get to try out ran smoothly and contained the same high-quality graphics found on the desktop version of their casino, so that's a plus.

Customer Service

There are 3 different avenues you can take to contact Jumba Bet's customer service team: live chat, phone, or email. I was happy to see that all three of these options are available 24 hours a day, 7 days a week, and 365 days out of the year.

Live Chat

Click the "Live Chat" icon in the upper right-hand corner of Jumba Bet's main screen to initiate a conversation with one of their highly-qualified representatives. I used their live chat option several different times and was usually able to connect with someone within 5 minutes.

However, one time I received a message that said, "It appears that all our operators are currently busy. Would you like to leave a message and they will get back to you shortly?" I filled out a quick form and received feedback within the hour.

Overall, I had a pleasant experience talking with their customer service agents. They all started the conversation by introducing themselves and asking me how my day was going. This really personalized the conversation and showed me that they truly cared. I asked several different questions to each representative, and not one of them went unanswered. They made sure to answer my questions thoroughly and in a kind manner.

Phone
  • International: 1 844 236 8582
  • Europe: 0800 911 620
  • Canada: 1 855 745 1441

Sometimes it's nice to be able to talk to a representative over the phone, especially when you are having difficulties expressing your concerns in written form. Luckily, Jumba Bet offers toll-free phone support. I found their representatives to be just as kind and helpful over the phone as they were via live chat.

Email

I sent Jumba Bet a few questions via email to see how long it would take to get a response. Much to my surprise, I received a reply within 24 hours. After checking various forums, I discovered that players usually were able to get a response within 48 hours depending on what day of the week they sent out their initial email. I have dealt with casinos that take weeks to reply to their players, so Jumba Bet gets major brownie points in my book for this fast reply rate.

Summary

As with any casino, Jumba Bet has both strengths and weaknesses. Their strengths are obvious. They have a great selection of bonuses to help boost your bankroll, a VIP program that is open to everyone, and a friendly customer service team that is equipped to help you with whatever you might need. They also offer unique games that you may have never played before, as they are from the makers of Saucify.

Moving right along to their weaknesses, I have to point out Jumba Bet's lack of game variety. They have no live dealer games and limited slot games, table games, and video poker games. Another major weakness of this site has to do with its withdrawal policies. Most withdrawals require added fees and extensive wait times. Expect to wait a minimum of two days to receive your funds, possibly even longer.

Do the strengths outweigh the weaknesses? Well, that's really up to you to decide!

I wouldn't make Jumba Bet your only source of online gaming due to their lack of game variety and their restrictive withdrawal policies. Jumba Bet is the perfect option for what I like to call your secondary casino, though. This is a casino you visit when you want a change of scenery from your main one. So, go ahead: try out the exclusive Saucify games, take advantage of the many bonuses on offer, and know you have the support of their customer service team when you need it.

FAQ

What kind of documents do I need to make a deposit at this casino?
Jumba Bet requires three types of documents to prove your identity.

1) They need a recent copy of a utility bill with your name and current home address on it. (This document cannot be more than 3 months old, so make sure to double-check the date.)

2) They need a copy of your official photo ID, driver's license, or passport issued by your home state or country.

3) They need front and back copies of the credit card/debit card you will use to fund your casino account. (If you are using a different deposit method, then you don't have to worry about this step.)

Do I have to download special software to use this casino?
To receive the best gaming experience possible, you will want to get the downloadable version of this casino. Otherwise, you will miss out on this casino's full suite of games. Simply click the download button in the upper right-hand corner of Jumba Bet's main screen to get this process started.

From there, you will be asked to save the document labeled "Jumba Bet Installer" to your computer. Once it is saved, you simply open the document, and a screen will pop up asking you to select your preferred language. As of right now, there are only two options to choose from: English and French. Next, you will be asked to look over and agree to Jumba Bet's terms and conditions. Once those steps are completed, the software will start downloading. The whole process takes less than 5 minutes.

What are loyalty points and how do I earn them?
Jumba Bet uses loyalty points as a way to reward you for playing their games. The more loyalty points you have, the higher your rank in their 5-tier VIP program. You will earn anywhere from 100-120 points per every $10 wagered, depending on your VIP status. These loyalty points can be redeemed for exclusive bonuses, free spins, or merchandise.
What games count toward clearing the bonus wager requirements?
Every game at this casino counts towards the wagering requirements; exactly how much they count varies, though. To clear your bonus as quickly as possible, I recommended sticking to the slots or keno options.

  • Slots 100%
  • Keno 100%
  • Roulette 50%
  • Three Card Poker 50%
  • Baccarat 25%
  • Video Poker 10%
  • Blackjack 5%
What does this casino do to promote responsible gambling?
For starters, Jumba Bet sets strict age restrictions on who can open an account at their casino. They currently don't accept players under the age of 21; this is higher than the standard age restriction of 18 that I see most casinos enforce.

They also list four tips on their website to help you stay on top of your gambling habits.

1) Before you play, decide on the maximum amount that you can afford to lose and, no matter how the games go, stick to that limit.

2) Decide beforehand on a time limit for your gaming session and stick to it. Within that period ensure that you take regular breaks from gaming.

3) Only play with money that you can afford to lose and under no circumstances should you borrow money to play.

4) Make sure that you have a clear mind when gaming. If you are feeling depressed, under stress or in any other situation that may impair your judgment, do not play.

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