A Complete Review of Mansion88 Online Casino

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Mansion88, also known as M88, is a popular online sportsbook and casino that's focused on a primary client base in Asia. I was excited to check out everything that they have to offer as I've heard a ton about them, yet I've never really spent any time on their site.

My first impression of their homepage was that the website was very busy. However, I quickly noticed that it was so busy because they have so much to offer. As you'll see in the sections below, M88 can aid you in doing all of your sports and casino betting in one spot.

In my complete review of M88, I'll leave no stone unturned as I look at every component of their site. Below, you'll find sections dedicated to their online casino, sportsbook, bonuses, banking, and much more. If you're looking for information on just a particular part, you can use the jump links below to get to the section that you're interested in quickly.

Before you head any further, I wanted to make sure that you understood one crucial thing. My thoughts and opinions in this review are 100% honest and mine. I've not been paid by M88 to write this review, which means that I'm free to tell it to you like it is. As you read through the sections below, you'll see where I explicitly call out things that could use some work and things that they are doing awesome with.

Ratings Breakdown

Overall

As a whole, I've ranked Mansion88 at a 4.25 out of 5.0 stars. I'm impressed by their sportsbook and online casino. Along with those, they also bring the best in class in customer service, bonuses, and banking methods to the table. There are some things that they can improve upon that you'll see discussed in the sections below. However, as is, they still have a tremendous current betting website that will suffice for most folks.

Banking

Moving your funds onto and off of Mansion88 should not be a hassle thanks to their vast assortment of deposit and withdrawal banking methods. In total, I found 15 different deposit options and 13 different withdrawal ones. With this many options, M88 brings more to the table than most other online sportsbooks and casinos.

Bonuses

Mansion88 delivers big time in their bonus department! Not only do they have some bonuses with great maximum bonus potential, but they also have a vast list of different bonuses available. What I like is that they offer many different bonuses for both their online casino and their sportsbook. In short, you should not have any struggle to find chances to earn loads of bonus cash at M88 while you do your online sports and casino betting.

Customer Service

One of the real highlights of Mansion88 is their customer service. I'm a massive fan for two main reasons. First, M88 supports their clients 24/7 so that there is always someone there to help. Also, they have four different ways that clients can contact their customer service team, which makes it easy for folks to pick the method that's most convenient for them. Based on my interactions with their support team, I have no reason to expect that you won't receive some of the best support in the industry.

User Interface

Regardless of if I was using the instant-play version of the site or the mobile one, I was always able to move around the website like I had been using it for years. This is all thanks to the excellent user interface that Mansion88 has built into their sites. I was always able to find the bet or game that I wanted to place without any hassles. If you plan to use M88, I suspect that you too will find the site simple to search and navigate.

Mobile Compatibility

Luckily, Mansion88 has developed an excellent website that is very mobile-friendly. That means that you'll be able to place your casino and sports wagers using a phone or tablet if you'd like. With their mobile sportsbook, I was able to do everything that I needed to right from my phone. Their mobile casino was also excellent. My only suggestion for improvement would be for them to add more of their casino games onto the mobile platform. At this time, only about 80% of the ones found on the instant-play version of the site are also on their mobile version.

The Basics About Mansion88 Online Casino and Sportsbook

Founded in 2007, M88 was formed as an online casino and sportsbook predominantly for clients within Asia. As you'll see below, they do take clients from all around the globe. However, their primary focus is on clients in Asia. As you spend time on the site, you'll quickly see what I'm talking about. Over the last decade, the team at Mansion88 has worked to develop one of the better online sportsbooks and casinos that I've come across in a long time.

Luckily, M88 doesn't have a massive list of countries that are restricted from playing on their site. If you're wondering if you're good to go or not, check out the list below that showcases their restricted countries. If you don't see your country of residence listed, then you should be able to enjoy all that Mansion88 has to offer.

  • France
  • Guadeloupe
  • Guyana
  • Hong Kong
  • Italy
  • Martinique
  • Philippines
  • Reunion
  • Singapore
  • Taiwan
  • United Kingdom
  • United States

The Sportsbook

Up first, I'll dive into the sportsbook at Mansion88 to let you know about everything they have to offer there. In the sections below, you'll get a feel for critical things about their sportsbook such as the sports you can bet on, live betting, and much more. After this section dedicated to the sportsbook, I also have a section all about their online casino.

Sports You Can Bet On

When you're ready to place your sports wagers online, Mansion88 has a selection of 15 different sports that you can wager on. I've provided the list of sports that you can bet on below so that you can check to see if favorite sports are included.

I should note that the list of sports below is the one that was present at the time of my review. Mansion 88 only lists a sport on their site if they have at least one active wager available for it at that time. This practice is standard in the online sportsbook industry. Because of this, the list below may not adequately represent all of the sports that you can bet on at M88. If a sport that you're looking for isn't listed below, be sure to check back on their site once that sport's season has started so that you can see if they offer action on it.

  • Soccer
  • Basketball
  • Tennis
  • Badminton
  • Baseball
  • Volleyball
  • Ice Hockey
  • Rugby
  • Golf
  • Motor Sport
  • Cricket
  • Mixed Martial Arts
  • Table Tennis
  • Esports
  • Muay Thai

Compared to other online sportsbooks, the list of sports that you can bet on at M88 is slightly under average. I'm happy that they at least cover major sports like soccer and baseball along with other sports that are harder to locate on some sportsbooks. It was also great to see that they offer esports action to their clients since this is currently a prevalent trend in the online sportsbook realm. In the future, I'd like to see M88 continue to expand their list of sports so that clients will have a broader assortment of sports to wager on.

Live Betting

If you like betting on live sporting action, then you'll be happy to hear that Mansion88 offers in-play betting in their online sportsbook. I was glad to see this, as many other online sportsbooks have yet to offer live betting to their client base. Due to the soaring popularity of in-play betting, sportsbooks not offering it are missing out. Luckily, M88 brings this option to the table for their clients.

It was effortless for me to locate the live betting action on the M88 sportsbook site. If you're searching for it, click on the "Live" tab on the main left-hand side sportsbook menu. Once you're on the live betting landing page, you'll be able to view all in-play betting options by sport. Thanks to this layout and design, I was able to quickly find the live betting wagers that I was searching for.

Esports

Something else that I was happy to see on M88's sportsbook is that they offer wagers on esports action. Currently, esports is one of the fastest-growing segments in sports betting, so it's great to see that Mansion88 isn't missing out here. If you've never tried out esports betting action, you might consider giving it a try on the M88 platform.

Regarding the esports games that you can bet on, I located a total of three at the time of my review. The games that were included were Dota 2, CS:GO, and Overwatch. Compared to other online sportsbooks offering esports action, what M88 brings to the table is about average. Hopefully, they will continue to expand the size of their esports offering so that clients have more to choose from in the future.

User Interface

The user interface for the sportsbook at Mansion88 is impressive. Thanks to their remarkable user interface, I was always able to search for the wagers I wanted to place efficiently. Instead of struggling to find them, I was able to locate them nearly instantly which helped me place my bets super fast. In the world of sports betting, time is money, so it's nice that they have built their site so that clients can quickly get their sports wagers done.

As a whole, I'm highly pleased with the sportsbook that Mansion 88 has assembled. The only area for improvement that I'd suggest is the size of their list of sports that you can bet on. If they can expand that list, then they'll have something special. Even in its current state, the sportsbook at M88 will be a perfect online sports betting home for most individuals.

The Casino

If you're not interested in betting on sports, or if you're looking for a break from sports betting, then don't miss out on the impressive online casino that M88 provides. In this section, I'll give you an in-depth look at everything they have to offer in their online casino, from their game variety to their software providers.

Game Variety

In total, I located roughly 350 different casino games on M88 at the time of my review. The majority of their casino game offering is made up of slot games, which is typical for most online casinos. However, Mansion88 feels a bit heavier on slots than most. Roughly 90% of all of their casino games are slots. I'd like to see them add in more casino games outside of slots to help lower the slots percentage to 80% or less so that their clients have more non-slot gaming options.

Audio and Video Quality

As I completed my review of their online casino, I made sure to play many of their different games to see how good they were. Luckily, all of the games that I tested on M88 had excellent video and audio quality. When comparing what they have to offer to other online casinos, I'd say that the graphics and sound quality at Mansion88 are definitely above average. Be sure to test drive the games yourself to see what I'm talking about.

Software

Instead of just using one software manufacturer, Mansion88 uses games from many different ones. In total, I found games from five different game manufacturers in their casino. I was excited to see that Microgaming and Betsoft were on their list, as they are two of my favorites, and they are some of the best in the industry. One of the nice perks of using multiple software providers is that it means they should have a large selection of games (spoiler alert: they do).

Slots

The most significant section of the casino at M88 is their slots collection. Here, you'll find over 300 different slot games to choose from. I was impressed with the number of slots in their assortment since it was larger than the typical online casino. With this many games, their clients should have plenty of options to help keep them engaged.

Unfortunately, Mansion88 doesn't have a large selection of progressive slot machines. I only found a total of two of them during my review. I'd highly suggest M88 offer a more extensive range of progressive machines in their future since so many players enjoy the added chance of scoring a big payday from these machines.

One remarkable fact about the slots at M88 is that you can play all of them for free! Even better, you can play them for free without even needing to open an account on that site. That means that you can quickly test out any of their games to see how much you like the games before you bet on them with real money. To play a game for free on their casino, click on the "Try Now" link on any game.

If you're on the prowl for name-brand slot games, then you'll find a handful of them in the slots section at M88. While there were not quite as many of them as I would have liked, the ones that they had were high quality. Notable favorites of mine were "The Phantom of the Opera" and "Highlander." Based on my review, it looks like the majority of the slot games in their collection are more generic names such as "Lucky New Year." In the future, it would be nice to see them assort this section with more name-brand games so that they provide their clients with better-quality options.

Unfortunately, I can't list all 315 of their slot games here in my review. However, I have assembled a list of their top 40 games to help give you an idea of what you'll find in their casino. You can check out their full assortment in their slots tab of the casino.

  • Diamond Empire
  • 5 Lions
  • The Champions
  • Great Rhino
  • Legend of Loki
  • Joker's Jewels
  • Presto!
  • Fairytale Fortune
  • Stacks O' Gold
  • Playboy Gold
  • Million Coins Respin
  • Cash Camel
  • Fire 88
  • London Hunter
  • Chilli Heat
  • Four Divine Beats
  • Aztec Gems
  • Lucky Little Gods
  • Ancient Egypt
  • Deco Diamonds
  • Lucky New Year
  • Triple Tigers
  • 5 Mariachis
  • Eye of the Amulet
  • Joker Stacks
  • Monkey Madness
  • Highlander
  • Holly Jolly Penguins
  • Wacky Panda
  • Vinyl Countdown
  • Gold Rush
  • Santa's Village
  • King Tusk
  • Lucky Links
  • Santa
  • Vampire: The Masquerade
  • Rolling Roger
  • The Phantom of the Opera
  • Panda's Fortune
  • And many more!
Video Poker

If you're a massive fan of video poker, then M88 probably isn't the online casino for you. Unfortunately, I only found four different video poker games at the time of my review. This number is much lower than what I see from the average online casino. To help make their casino more well-rounded, M88 should add in a much broader selection of video poker games as soon as possible. Ideally, I'd like to see them offer at least 20 versions of the game.

For those of you still interested in learning which video poker games they offer, I've listed them out below. These are the four versions of video poker that you'll find on Mansion88.

  • Double Double Bonus
  • Deuces and Joker
  • Aces and Faces
  • Jacks or Better
Table Games

Mansion88 also has a lineup of table games in their casino. In this section, I found 24 different casino table games to select from. A list of that size has M88 at about the average of what I tend to see from other online casinos.

One thing that I liked about the table games section at Mansion88 is that it was very well balanced. I found many different versions of blackjack, roulette, poker, and more. It's also worth pointing out that M88 carries all three significant versions of roulette: American, French, and European. This is a feat that I don't see done all too often in the online casino industry.

If you're wondering if Mansion88 offers your favorite casino table games, I'll help you quickly sort that out. For your convenience, I've listed out all of the table games on their platform below.

  • American Blackjack
  • Dragon Tiger
  • War
  • Three Card Poker
  • Caribbean Hold'Em
  • Caribbean Stud
  • Blackjack Double Exposure Three Hand
  • Multi-Hand Blackjack
  • Roulette
  • Baccarat Gold
  • Classic Blackjack Gold
  • European Roulette Gold
  • Atlantic City Blackjack Gold
  • Premier Roulette
  • European Blackjack Redeal
  • Multi-Wheel Roulette Gold
  • French Roulette
  • Baccarat
  • Blackjack Three Hand
  • European Roulette
  • American Baccarat
  • American Baccarat Zero Commission
  • Sic Bo
Live Casino Games

The newest addition to the casino at M88 is their live dealer games. Based on the "New" icon over this section, I don't think that this game format has been on their platform all too long. Currently, they offer four different live dealer casino games. This number is definitely lower than what I typically see from online casinos offering this format. In the future, it would be great to see them increase this to at least 10 different live dealer games.

Below, I've listed out the four live dealer games that were available on their site at the time of my review. You can use this list to see if Mansion88 offers your favorite game in a live dealer format.

  • Baccarat
  • Sic Bo
  • Roulette
  • Dragon Tiger
Poker

For those of you looking to play live action poker tournaments, Mansion88 offers a poker room where you can do just that. At M88, they offer three different poker tournaments every day. While I'm glad that they provide a poker room, the three competitions a day bit is very low. When compared to a site like Bovada, they have a long way to go. I'd highly suggest that they add in more poker tournament options as soon as possible to help their poker room be in higher demand.

Lastly, it's worth pointing out that M88 has a handful of casual casino games for folks looking for something outside of the games that I've covered above. If you're into keno or scratch-offs, then don't miss their section of the site dedicated to these games.

For the most part, I'm happy with the online casino at M88. I definitely like the quality of the games that they have and the overall number of games. However, I'd like to see them increase their number of casino games outside of slots. This is especially true in their video poker and live dealer sections. That being said, what they have at this moment still makes up an excellent online casino that will suffice for most online gamblers.

Banking Options

When you're ready to start betting on Mansion88, you'll need to make sure that you can quickly move your funds onto their site. Also, you'll need to know that you can move your money off of the site whenever you're ready to make a withdrawal. To help you quickly analyze your options, I've listed out all of the deposit and withdrawal banking options available at M88 below.

Deposits
  • POL
  • Skrill
  • Neteller
  • Eezie Pay
  • Fast Pay
  • Quick Transfer
  • Alipay
  • WeChat
  • Help2Pay
  • VPay
  • Siam Commercial Bank
  • Online Pay
  • Krung Thai Bank
  • Alipay Transfer
  • Bank of Ayudhya
Withdrawals
  • Skrill
  • Neteller
  • Eezie Pay
  • Fast Pay
  • Quick Transfer
  • Alipay
  • WeChat
  • Help2Pay
  • VPay
  • Siam Commercial Bank
  • Online Pay
  • Krung Thai Bank
  • Alipay Transfer

As a whole, Mansion88 has done a stellar job of creating a great lineup of banking options. With 15 deposit options, they bring more to the table than most online sportsbooks and casinos. Along with that, they also have a staggering 13 different withdrawal banking options. With this large of a set of methods to choose from, I don't have any reason to suspect that most clients will have an issue moving their money onto or off of Mansion88.

Bonus Promotions

If you're on the hunt for an online casino and sportsbook with loads of bonus promotions, then M88 is one to check out. Below, I've listed out all of the bonus offers that I found on their site at the time of my review. As you'll see below, Mansion88 has done a great job at giving their clients tons of different ways to earn bonus cash in their casino and sportsbook.

Overall Welcome Bonus

To kick things off, M88 has an excellent welcome bonus that provides you with up to MYR 2,400 of bonus funds to use in their online casino or sportsbook. This bonus operates with a 100% deposit match on your opening deposit. I really like the fact that this offer provides clients the ability to choose where the bonus funds are spent along with the size of the potential bonus.

The bonus funds from this offer come with a 20x rollover requirement no matter if you decide to use them in the sportsbook, casino, or live casino. Below, I've listed out the bonus codes that you'll need to use to claim this offer for the section of the casino that you'd like to use the bonus funds in. Just head to the tab of the casino section that you want and utilize the associated bonus code when making your deposit.

  • Bonus Code
  • Casino Section
  • HQSUPTS2016
  • Playtech Tab
  • HQSU100CA2016
  • Live Casino and Casino Tabs
  • HQSU100KN2016
  • Keno and Lottery Tab
  • HQSU100SB2016
  • Sports Tab
  • HQSU100MSB2016
  • MSports Tab
Sportsbook Welcome Bonus

At the time of my review, M88 was offering a stellar sportsbook welcome bonus that has a 128% deposit match for new sportsbook clients. What's fantastic about this promotion is that the maximum bonus is MYR 1,588. Thanks to this promotion, your opening deposit will be more than doubled! If you'd like to claim this offer, use bonus code "SU128MS2018" when making your deposit.

There are a few things about this promotion that are worth pointing out. First, the proceeds of this offer can only be used in the sportsbook at M88. Secondly, the minimum deposit to qualify for this offer is MYR 200. Finally, any bonus funds from this promotion are subject to a 15x rollover requirement

Casino Welcome Bonus

Mansion88 also has a welcome bonus for folks interested in checking out their online casino. Thanks to this offer, you'll be able to score up to MYR 400 in bonus cash thanks to their 100% deposit match for new clients. This bonus cash can be used on their live casino games and their slots. Using this cash can be an excellent way for you to test out their live casino if you've never tried this game format before. To claim this bonus, use bonus code "SU100CA2016" at the time of your initial deposit.

I should mention a couple of things that I noticed in the fine print of this offer. First, you'll want to deposit at least MYR 33 to qualify for this promotion. The other key thing worth mentioning is that the bonus funds from this offer have an associated rollover requirement of 20x.

I really like this promotion that M88 brings to the table. My only gripe about it is that the bonus cap is super small, especially compared to their sportsbook welcome bonus. In the future, I'd like to see them up the size of the potential bonus so that their clients have more reasons to get excited about this offer.

Playtech Slots Welcome Bonus

If you're a fan of Playtech's slot games, then this is the bonus for you. With this promotion from Mansion88, you'll be able to score a 300% deposit bonus for action on slot games from one of the best manufacturers in the industry. That means that you'll receive triple your deposit in bonus cash! If you're ready to take advantage of this great offer from M88, remember to use bonus code "SUPTS300BN" when you make your deposit.

To qualify for this offer, you'll need to be a new client on their site, and you'll have to deposit at least MYR 33. The maximum payout for this bonus is MYR 400, so you'll want to deposit at least MYR 134 to max out the bonus potential. Lastly, any bonus money from this offer is subject to a 25x rollover requirement.

Once again, I'm disappointed by the size of the bonus cap on this promotion as I was with the casino welcome offer above. Hopefully, we'll see them increase these bonus amounts sooner, rather than later.

Playtech Slots Weekly Rebate Promotion

To go along with their Playtech slot games welcome bonus, M88 also offers a weekly rebate on these games to allow clients even more ways to earn bonus cash. With this promotion, you can make up to 1% cash back on a weekly basis while playing the Playtech games. Depending on how much you wager during the week, you'll be able to earn between 0.5% and 1.0%. The more that you wager, the higher your rebate will be. If you'd like to receive the full 1% rebate, then you'll need to wager at least MYR 100,000 over the course of one week.

Playtech Slots Free Bets Offer

M88 also has another great Playtech slots promotion. With this one, you'll have the chance to earn up to 200 free bets on Playtech games. The more money that you wager on Playtech slots, the more free bets that you'll earn. The lowest level of the promotion starts with you wagering at least MYR 7,000 during a given month. If you hit that mark, you'll receive 50 free bets. To score the maximum bonus of 200 free bets, you'll have to wager at least MYR 30,000 in a month.

Live Casino and Slots Daily Rebate Offer

Each day on Mansion88, you'll be able to earn a cash rebate up to 0.8% on all of your live casino and slot action. The amount of reimbursement that you'll receive will depend on your player level within their ranking system. To achieve the 0.8% mark, you'll need to be at their highest level, diamond. However, even if you're new to the site, you'll still earn a 0.5% rebate each day on all of your qualifying wagers. While this rebate isn't the largest one out there, it is nice to know that you'll get back a small part of everything that you wager in these sections of their casino.

Live Casino Mobile Lucky Wheel Promotion

At M88, you can also earn the chance to get free spins on their lucky wheel game. Through this promotion, the more that you wager in the mobile version of the live casino, the more free spins that you'll earn. Thanks to this offer, you'll have a free chance to win some of the exciting and large prizes on the lucky wheel game.

Live Casino Weekly Cash Back Offer

Each week, M88 gives you the ability to earn up to 8% cash back on your live casino betting. With this promotion, you'll receive somewhere between 5% and 8% back. As you wager more in their live casino, then you'll earn a higher amount of cash back. To qualify for the full 8% cash back, you'll need to wager at least MYR 100,000 each week in the live casino. What's nice about this offer is that it does allow clients playing with large sums to earn some cash back immediately.

It's worth noting that this particular offer has an expiration date at the end of the month. However, based on my research, this looks to be a promotion that they tend to offer some variation of on a regular basis. Be sure to check out the promotions page to see the latest and greatest offers from Mansion88.

Sportsbook Weekly Rebate

If you'll be betting in the M88 sportsbook, then you'll want to check out this rebate. Here, you can earn a rebate of up to 0.3% weekly on all of your sportsbook action. The amount of reimbursement that you'll receive depends on your level in their VIP club. If you're not a VIP member, you'll still get 0.2% back each week. The higher your status is within their VIP club, the more you'll earn back. If you'd like to get the full 0.3% rebate weekly on your sports betting action, then you'll need to be a Diamond member of their VIP club.

Sportsbook Monthly Booster Offer

Each month, Mansion88 has a specific sportsbook booster offer. At the time of my review, clients could earn up to MYR 750 of free bets based upon how much they lost in a single stake. To earn the full MYR 750 maximum bonus, you'd need to have lost a single wager worth at least MYR 100,000. While it's nice to get a little bit of money back, this booster promotion is offering folks wagering massive amounts of cash less than 1% back. In the future, I'd like to see M88 increase the booster amounts associated with this promo.

VIP Member-Only Promotions

If you're able to make the cut and join the VIP program at M88, then you'll find a selection of promotions just for you. At the time of my review, there were two great offers for VIPs that included free casino wagers and a 1% keno weekly cash rebate. Be sure to take advantage of these VIP-only offers to maximize your VIP experience and benefits with Mansion88.

Be sure to check out the promotions section of the Mansion88 site to see all of their current offers. While there, I'd urge you to check out the fine print of the offers above along with any other ones that you're considering. Whenever you take advantage of an offer from an online betting site, it's always best to make sure that you fully understand the offer and associated restrictions that come along with it.

Overall, I'm thrilled with the bonus offers provided by M88. Not only do they have a broad assortment of options for clients, but they also touch on both the casino and the sportsbook. With this much of a selection, clients should have plenty of opportunities to score bonus cash on a regular basis, and that's a great thing!

Mobile Compatibility

Up next, I checked out the mobile compatibility of Mansion88 to see how it stacked up compared to their competition. With the way that the industry is moving, more and more clients are choosing to place their casino and sports wagers from their phone. Therefore, it's critical to me that I help you understand what you can expect if you'll be betting on your phone or tablet. The good news is that M88 does have a mobile version of their online casino and sportsbook.

The first mobile site that I tested out was their online casino. Using this mobile-friendly version of their website, I was able to view all of their casino games quickly. One bonus is that you can still try their games for free on the mobile version of the site. Based on what I could tell, it seems that Mansion88 has the vast majority of their games on the mobile platform. In general, I'd say that roughly 80% of what can be found on their instant-play version of the casino can also be found on their mobile version. This is a pretty good percentage, as some online casinos have less than 50% of their games on mobile.

Up next, I looked into their mobile sportsbook. Here, I was able to use the mobile version of the website to have the same benefits as their full version of the site. Thanks to this, I was able to search for the wagers that I wanted to place quickly, and then make them all within a matter of moments. M88 has done a great job of building out a mobile version of their sportsbook.

Both the mobile versions of the sportsbook and casino at Mansion88 benefit from a fabulous user interface. With this built in, moving about on the mobile sites was simple, and I never got lost when poking around. Based on my experience, I have no reason to expect that you too won't find this site simple to navigate and utilize thanks to this stellar user interface.

As a whole, I'm happy with what Mansion88 offers in their mobile compatibility department. For most folks, it should serve them well as is. My only suggestion to them is to add in more of their casino games to the mobile platform so that they have better coverage of the instant-play games. However, even without the full lineup of casino games, Mansion88 has developed one of the better mobile-friendly websites that I've seen in awhile.

Customer Service

Before I close things out with my overall summary and verdict, I want to make sure to focus on the customer service at Mansion88. I never complete a review without investigating a site's customer service since it is such an essential component. While many people don't realize it, having a solid customer service team is vital to you having quality support when you have an issue or question pop up.

The first thing that caught my eye about the customer service at M88 is that they offer it around the clock. I was super excited to see this as it's still pretty rare to come across online casinos and sportsbooks providing 24/7 support for their clients. With this level of service, you'll know that you can reach one of their agents no matter what time of day it is. That is awesome!

Something else great about their customer service is that you can reach them multiple ways. At M88, you'll be able to choose from four different contact methods. Thanks to this, you can use whatever is most convenient for you at the time of your question or issue. With four different contact options, M88 stands out from the rest of the crowd where average online betting sites usually only offer one or two choices.

Your first contact option is to use email. This is an excellent contact method to utilize for less pressing questions or issues that you're not in a rush to receive an answer on. It's worth pointing out that I received email replies from their team within 12 hours on average, which is a stellar response time for email support. To contact their support team via email, send a message to the email address below.

Personally, I was most excited to see the live chat option in their list of contact methods. Whenever live chat is available on a site, it's always my go-to contact method since I like getting support quickly on the site that I'm on. At M88, it's always easy to find their live chat support thanks to a little bubble hanging out on the left-hand side of every page. Once you click there, you'll be instantly connected with one of their helpful agents. When using live chat, their team helped me in a timely fashion with all of the questions that I had.

Another option to reach their team is WhatsApp. This isn't a contact option that I come across too often, but I like it since it gives their clients more variety to choose from when it comes to contacting their team. With this contact option, users of the WhatsApp application can message directly with their team in a live chat format. It also allows people to call in without needing to deal with any long distance charges. To contact Mansion 88 using WhatsApp, use the username found below.

  • M88 Customer Service WhatsApp Username: M88.Malaysia

Lastly, you can also contact their team using the telephone. To do this, you can call the phone number below. Whenever I called in on a couple of occasions, I was connected with one of their agents within a matter of minutes. I found their phone support agents to be very helpful, and all of my questions were answered.

  • M88 Customer Service Support Phone Number: +6014 9605285

Something else that is excellent about M88 is that they offer their clients support in multiple languages. At the time of my review, I found six different languages that they provide support in. Their team can help you using English, Chinese, Thai, Bahasa Indonesia, Vietnamese, and Khmer. What I like about this is that it allows folks to receive support in their native tongue so that they can make sure that they fully understand the help that they're getting.

As a whole, I am over the top happy with the support that M88 offers their clients. With 24/7 support and four different contact options, clients can rest easy knowing that someone from M88 is there to help when they need it. Based on my experiences with their team, I'm confident that you will be taken good care of.

Summary

Mansion88 has many things on their site to be proud of. When looking at their online sportsbook, M88 provides a great user interface where clients can wager on many of the top sports from around the globe, including esports. In their online casino, they bring an assortment of over 350 excellent games from top software providers. Included in their mix of games are even some live dealer options!

However, there is some room for improvement in their operation. From a sportsbook standpoint, I'd like to see them add in a broader assortment of sports that folks can bet on. Currently, their existing lineup is a little under average, which means that it might leave some clients looking elsewhere. When it comes to their casino, they need to add in more live dealer and video poker options to their casino lineup. Currently, they are too slots-heavy, which might limit some clients.

If you're looking for a one-stop shop where you can do all of your sports and casino betting online, then Mansion88 should be the perfect fit for you. The only exceptions would be if you're looking for a more extensive selection of live dealer and video poker options or you want to bet on a sport that they do not offer action on. Based on what I've seen and experienced, I think that M88 will be a great fit for the vast majority of folks out there.

FAQ

Lastly, I wanted to include a handful of FAQs that I hear about Mansion88 regularly. For those of you with questions still, I hope that these help you. Just click on the question that you'd like to learn more about, and the answer to it will appear.

Does M88 offer the ability to play their casino games for free?
Yes! One of the remarkable things about Mansion88 is that they let you test out their games for free. If you're unsure yet if the casino on their site is a good fit for you, testing the games out for free can be a great way to see how you like it. To play their games for free, select the "Try Now" option when looking at the main game menu.

Not only can you play their games for free, but you also can do it without needing to sign up for an account. Within a matter of seconds, you can test out just about every one of their online casino games. The only exceptions that I found were their live dealer format games.

Is there a downloadable version of the Mansion88 sportsbook and casino?
For those of you looking for an online casino and sportsbook that offers a downloadable version, then M88 might be a good one for you to check out. Luckily, Mansion88 provides both Mac and Windows versions of their software. However, I should point out that the instant-play version of their casino and sportsbook is excellent. Therefore, there is no need for you to run the download version unless you're just a big fan of using downloaded content.
Is there a mobile version of M88?
If you want to make a sports wager or play casino games from your phone or tablet, you're in luck at Mansion88. They've built a great mobile version of their site that allows you to use your favorite mobile device to do your online gambling. Be sure to check out the section above on mobile compatibility to learn more about what you can expect from their mobile-friendly website.
Should I use more than one sportsbook to do my sports betting?
If you're up for a little bit of extra work to help you gain more substantial profits over the long haul, then I suggest you try out using more than one sportsbook. While M88 has a ton to offer, you're stuck with just their lines if you only use their site. By using more than one online sportsbook, you can shop your lines to make sure that you're finding the best bang for your betting dollar. Over time, using this strategy can help you increase your overall betting profits. If you're just not up for this, it's by no means necessary. However, most intermediate and advanced sports bettors use this tactic to make sure that they are getting the best lines on their wagers.
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