NetBet Review

Sportsbook
Casino Games
Live Dealer
Poker Room
£2,000 Welcome Bonus (See Details Below)
Cashouts in 2-12 Days
Licensed in the UK
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NetBet Casino provides an all-encompassing gaming experience by giving its casino players access to a second casino, live casino, sportsbook, lottery games, and a poker room. The casino combines software from Microgaming, NetEnt, and a variety of the most prominent companies, for a custom experience that includes over 400 games. Most of the casino converts over to mobile play. Bonuses are plentiful and include tournaments and other non-deposit-related offers. The list of banking options is extensive, and transfers are fee-free.

Banking Methods
BitcoinBitcoin
VisaVisa
Direct Bank TransferBank Transfer
MastercardMastercard
NetellerNeteller
SkrillSkrill
And More

Ratings Breakdown

Overall

If it weren't for a few customer service issues and some problems we encountered within the mobile site, this would be a near-perfect casino experience. The combined quantity and variety of games are equally matched by the banking as well as the bonus and promotional programs. There are plenty of gambling options for players of NetBet, and the operators seem to have taken great care to put together the best all around service. We like the gaming titles and the diversity in the promotions. The list of banking is one of the best but expediting payouts would appease a good number of loyal players as well as potential ones.

Game Variety

We can't really complain about the variety very much, especially when combining the Vegas casino into the equation. But, while slots and table games, especially Roulette, are the primary focuses, video poker and specialty games take more of a backseat. A few more non-traditional gaming selections and everyone is happy.

Banking

We'd love to give a five in this category for two main reasons. The first being the comprehensive list of banking and all of the pertinent details that are posted for both players and "not yet players." It makes it easy to review options, and it's well put-together including the notation of minimums, maximums and turnaround times. The list is top-rate as well. You couldn't ask for more than debit, credit, bank and wire transfers, multiple e-wallets, prepaid options, bitcoin. However, players want their money as quickly as possible and the payout turnaround time is just too long, especially compared to some casinos that offer same-day issues.

Bonuses

Not only are the bonuses plentiful but they're very diverse. NetBet doesn't stick to the standard deposit match and reload bonuses. It takes a significant departure offering its players different tournaments and contests as well as drawings, VIP clubs, and other loyalty offers. We may not like rollovers, but 30 times on the bonus only is on the comparatively lower end of internet casinos.

Customer Service

There are two reasons why we deducted from this category. The first is the lack of 24/7 services. Having limited hours in a casino that's open all of the time doesn't make any sense. You also have to factor in the international players in different time zones, so service is hindered in this area. Additionally, we read several comments posted about NetBet's payout turnaround time in forums. And, yes, we know their policy is posted so players knew going in that it could take a week or so to receive their money. However, the NetBet agent who responded to them was quite curt. The response was a simple "We're sorry you feel that way" every time. We would have felt better about the situation if they gave specifics or even switched up their response rather than cutting and pasting.

Mobile Casino

Although the mobile casino hosts plenty of gaming options, it's not the most user-friendly platform we've encountered. The sportsbook is fine, but the casino is awkward to navigate through, even on a larger iPad screen.

Overview of NetBet

NetBet is NetBet Enterprises

NetBet has been around since 2001, formerly known as Casino770. In fact, players from the Poker770 site are still being transferred over to the new NetBet Poker Room. NetBet Enterprises Limited, out of Malta, is the owner and operator and is fully licensed in Malta and with the UK Gambling Commission as it holds a remote operator license. Although players would appreciate faster payout turnarounds, the company is reputable and has no outstanding payment issues, or significant complaints lobbied against it.

UK Yes, US No

UK players are welcome to use the services and NetBet is an internationally serving website with plenty of banking options to accommodate different locations.

However, the following areas are prohibited from registering or using this casino or other gaming areas.

American Samoa, Aruba, Bahamas, Belgium, Bonaire, British Antarctic Territory, Bulgaria, Canton and Enderbury Islands, Curacao, Cyprus, Estonia, France, France Polynesia, French Guiana, French Southern Territories, Guadeloupe, Guam, Hong Kong, Iran, Israel, Italy, Johnston Island, Latvia, Macau, Malta, Martinique, Mayotte, Netherlands Antilles, Northern Mariana Islands, New Caledonia, the Philippines, Pacific Islands Trust Teritory, Portugal, Puerto Rico, Reunion Romania, Saba, Saint Barthelemy, Singapore, Sint Eustatius, Sint Maarten (Duch Part), Saint Pierre and Miquelon, St. Thomas, Spain, Turkey, The United States of America, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States Minor Outlying Islands, Wake Island and Wallis Futuna.

Bitcoin, e-Wallets, Bank Transfers, and more

The banking set-up on NetBet covers the gamut. Not only are there Skrill and Neteller options, but PayPal as well. Different banking options, as well as prepaid alternatives, are also accepted, and withdrawals from any of the allowable methods are free.

Casino Confusion

Although the sportsbook is first-rate in our book, we came across some navigational issues in the main casino, both on the full site and mobile. The casino opens up a side menu as well as the top listings, but some of the links didn't work or opened up fewer games than other links provided. On our iPad, the slot game graphic cards had a lot of blank spaces within them and were confusing to interpret.

So Many Companies

Kudos to NetBet for incorporating so many of the top casino game providers on their one website. More than ten different companies like Microgaming, IGT, and NetEnt comprise the main casino. The Vegas Casino offers some of the best that Playtech has to offer including some brand new games to just hit the virtual casino floor.

Banking Information

We've read several comments from players who would prefer much faster payout turnarounds but, one thing is for sure, they do have options. The deposit menu is considerable and is free of any additional charges.

There's a PayPal alternative that can be hard to find as well as bitcoin to accommodate international players who need a little more assistance in their financial transfers.

Banking

We've read several comments from players who would prefer much faster payout turnarounds but, one thing is for sure, they do have options. The deposit menu is considerable and is free of any additional charges.

There's a PayPal alternative that can be hard to find as well as bitcoin to accommodate international players who need a little more assistance in their financial transfers.

DEPOSIT OPTIONS:
  • Visa
  • Mastercard
  • PayPal
  • Apple Pay
  • Laser
  • Bitcoin by Neteller
  • GiroPay
  • Bank Wire
  • Paysafecard
  • Euteller
  • Trustly
  • Bank Transfer
  • Web Money
  • Qiwi
  • Moneta
  • Boku
  • Bitcoin
  • Fast Bank Transfer

The Bitcoin 500 maximum is surprising, but Bitcoin by Neteller provides up to 5,000 instead.

WITHDRAWAL OPTIONS:

Withdrawals are also free, regardless of the method chosen by the customer. There is a maximum withdrawal amount of 100,000 monthly, but high rollers can discuss other financial accommodations with the customer service department.

NetBet is also promoting an express payment solution where e-wallet payments can be received within 24 hours and bank, card, and wire transfers within four days. This alternative would have to be arranged with customer service, though, and no details were provided on the website.


Visa / Mastercard

Minimum Withdrawal: 10

Maximum Withdrawal: No Limit

Turnaround Time: 4-8 Days

Paypal

Minimum Withdrawal: 10

Maximum Withdrawal: 5,000

Turnaround Time: 2-4 Days

Skrill

Minimum Withdrawal: 10

Maximum Withdrawal: No Limit

Turnaround Time: 2-4 Days

Neteller

Minimum Withdrawal: 10

Maximum Withdrawal: No Limit

Turnaround Time: 2-4 Days

Bank Transfer

Minimum Withdrawal: 10

Maximum Withdrawal: No Limit

Turnaround Time: 4-12 Days

WebMoney

Minimum Withdrawal: 10

Maximum Withdrawal: No Limit

Turnaround Time: 2-4 Days

Qiwi

Minimum Withdrawal: 10

Maximum Withdrawal: No Limit

Turnaround Time: 2-4 Days

Moneta

Minimum Withdrawal: 10

Maximum Withdrawal: No Limit

Turnaround Time: 2-4 Days

AstroPay

Minimum Withdrawal: 10

Maximum Withdrawal: No Limit

Turnaround Time: Instant

ecoPayz

Minimum Withdrawal: 10

Maximum Withdrawal: No Limit

Turnaround Time: 2-4 Days

The Casino

Before we get into the specifics of the main casino, and our focus of this review, we do need to note that navigation within the site is not the easiest we've come across. You get different games if you select the side menu items as opposed to the top menu.

The mobile casino that we pulled up on our iPad was just a mess. Not all of the graphic cards showed up, and it was confusing and difficult to locate all of the gaming options.

NetBet may be a good casino for quantity and diverse gaming options, but it's not well-designed for usability.

Library size: 422
Game variety:

We do give high marks in the variety category as there are plenty of slots, table games, live tables, video poker, and specialty games that should keep dedicated casino players happy. There's a whole host of software providers that are combined to produce the casino, so the selections are varied. In our humble opinion, it's a much better service than sticking with one company and one look.

Special features:

The casino offers some different ways to sort through the slot games including smaller sections like "Classic Casino," "Far East," and "Tales and Legends" to name a few. The menu is very detailed in the casino so getting to the game of your preference is straightforward and fast if you use the pre-sorted selections.

Mobile casino:

The mobile casino is listing more slot games than the regular casino at this time. We counted 455 and only 345 on the full site. This could be attributed to the navigation problems we experienced on our laptop. The same menu item in different places produced different results, so it's a challenge to ascertain what the full NetBet collection comprises as there's no consistency. While there are 12 live casino games available on smartphones and tablets, the video poker, roulette, and tables were combined into one seven-game area.

Software:

Ainsworth, Amaya, Bally, Barcrest, Cadillac Jack, Evolution Gaming, IGT, Incredible Technologies, iSoftBet, Leander, Lightning Box, Microgaming, NextGen, NetEnt, Pariplay, Playson, Pragmatic Play, Quickspin, Williams

If you look at the extensive list of software companies, you should expect to see variety in the slot banks, and you won't be disappointed. You'll scroll through some of the most popular titles combined with some new and more obscure games that you won't find everywhere.

iSoftBet, IGT, Microgaming, NetEnt, they will all offer up slot players favorites, but companies like Ainsworth, Pariplay, and Leander have a more boutique collection to enhance the collection.

Slots Slots: 345 (455 on mobile)
  • 24
  • Bridesmaids
  • Burlesque Queen
  • Candy Dreams
  • Clash of Queens
  • Cleopatra
  • Cricket Star
  • DaVinci Diamonds
  • Dracula
  • Elements The Awakening
  • Epic Monopoly II
  • Ghostbusters Triple Slime
  • James Dean
  • Michael Jackson King of Pop
  • Nirvana The Experience
  • The Phantom of the Opera
  • Road to Emerald City
  • Sharknado
  • Tarzan
  • Taxi
Slots Jackpot Slots: 21 (14 on mobile)

The coveted progressive jackpot games have their own section as well as being integrated into the all slots area. The current jackpot amounts are on display, so you don't have to enter the game to find out the status.

  • Bewitched
  • Mega Moolah
  • Jackpot 6000
  • Mona Lisa Jewels
  • Basic Instinct
  • Cleopatra Mega Jackpots
  • Super Multi times Progressive
  • Major Millions
  • Siberian Storm
  • Kobushi
Slots Video Poker: 11 (zero on mobile)

While just under a dozen games isn't the most significant area, video poker is often the section that is most neglected. So, dedicated video poker players are fortunate to have some basics and some unique titles as well.

  • Match Times Pay Bonus Poker
  • Ultimate X Triple Play Draw Poker
  • Jacks or Better
  • Joker Poker (two games)
  • Vegas Joker 4 UP
  • Jacks or Better Double Up
  • Deuces Wild Double Up
  • Joker Wild Double Up
  • 1 Hand Joker Wild
  • Deuces Wild
Games Roulette: 12
  • Immersive Roulette
  • European Roulette Small Bets
  • Automatic Roulette
  • Roulette 3D
  • Roulette Advanced
  • Roulette Silver
  • European Roulette (two versions)
  • French Roulette
  • American Roulette (two versions)
Table GamesTable Games: 21
  • Caribbean Stud Poker
  • Double Exposure Blackjack
  • Blackjack Atlantic City
  • Punto Banco
  • Blackjack Party
  • Oasis Poker Professional
  • Blackjack Super 7s Multihand
  • Baccarat Pro - High Limit
  • Blackjack
  • Texas Hold 'em Professional
Specialty Instant Games (aka Specialty games): nine
  • Spin Lotto
  • Lucky Keno
  • Royal Charm
  • Pots o' Luck
  • Alchemist Scratch-off
  • Rio Bingo
  • Asteroids Instant Win
  • Ninja Chef
  • Star Raiders Scratch
Live DealerLive Casino: 23 (12 on mobile)

The live dealer section is organized in different areas of gaming.

  • Roulette: 12
  • Blackjack: 5
  • Baccarat: 2
  • Other: 4

Just as the main casino focuses on roulette above other table games, so does the live casino.

  • Roulette French
  • Roulette Immersive VIP
  • Automatic French Roulette with La Partage
  • Roulette Extreme
  • Blackjack Common Draw
  • Blackjack Evolution
  • Baccarat Evolution
  • Baccarat Extreme
  • Dream Catcher
  • Three Card Poker

Casino-Specific Promotions

NetBet Casino has quite a few promotions going on consistently for players. If you're someone who loves these types of value-added opportunities, you'll be more than pleased with the quantity of the offers.

We most like the diversity of the promotions, though. There's a Reel Deal tournament that allows players to get in on free spin action and vy for various prizes. Whenever there's something new and different that doesn't require customers to make a deposit, it's a benefit in our book.

The whole deposit match, reload bonus-type promotions are everywhere on competitor sites. They can cause so much frustration because of all of the hoops they make players jump through to comply with the requirements.

We'll take a good, old-fashioned contest or free tournament any day!

For Sports BetsWELCOME OFFERS

There are a few specially designated rewards for brand new NetBet players only.

Although the details will vary between welcome offers and the other special offers, the standard wagering requirement is 30 times on the bonus amount for deposit match-type awards. For free spins, the winnings are converted to bonus money and then require 40 times play through.

Gift BoxTV Offer - 25 Free Spins with No Deposit Required

This is a limited-time promotion that's offered to UK players only. It provides 25 free spins on specific slot games with winning potential of up to £250. The winnings then are converted to bonus play money. If you're fortunate enough to still come out ahead after betting 40 times your winnings, then you get to keep the cash.

Gift BoxDouble Your Deposit Welcome Offer (100% deposit match up to £200)

If you've ever gambled online, you're sure to be familiar with this type of incentive as it's a bonus match based on your deposit amount. The matching funds are not cash, though. You need to bet them 30 times over before anything will convert to something you can withdraw. So, if you deposit £100, you'll receive £100 in bonus play. Then, you need to do at least £3,000 in wagering (£100 x 30 rollover = £3,000). You'll also want to note that if you use Skrill or Neteller, you're not eligible to receive deposit matching awards.

Gift BoxNew Player - 5,000 Free Spins Weekly Raffle

Now, this is what we were talking about when we mentioned different types of incentives. New players that have deposited into their betting account are automatically entered into this free spins drawing. The catch is, for you to find out if you're a winner, you have to pull up one of four slot games on Wednesday following your deposit: Warlords: Crystals of Power, Starburst, Gonzo's Quest or Twin Spin and start playing. If you are a winner, you'll see a pop-up notice during your play. First prize is 500 free spins, but 499 other players will be awarded anywhere from five free spins to 250. We hate to be a Debbie Downer here, but winnings from the free spins still need to comply with the 40 times rollover.

For Sports BetsSPECIAL OFFERS

Without going into the details for every special promotion, we're just going to list some out for you. There are so many that you would need to review your options and the terms and conditions anyway, but here's an idea of what's being offered to NetBet Casino players.

  • Cashback - up to 45% in bonus funds up to £500
  • 7 Piggies Tournament - Play for cash
  • Game of the Week - earn double "Net Points"
  • Millions of Starburst Spins - when you level up in the club, you'll receive free spins
For Sports BetsDAILY OFFERS
  • Monday: Cash Attack - make the "lowest unique" deposit of the day to earn a £500 bonus
  • Tuesday: Mystery Game - Find the Tiki parrot hiding in a game to win a mystery bonus
  • Wednesday: Free Spins - ten free spins
  • Thursday: Live Cashdrop - 20 winners will receive up to £100
  • Friday: Happy Hour - 100% match on half of your deposit
  • Saturday: Mobile Spins - ten free spins in the mobile casino
  • Sunday: Pick of the Day - the casino's choice of rewards that will vary each week
For Sports BetsREFER A FRIEND

Refer a friend to NetBet and, if they register and deposit, you receive up to £50.

For Sports BetsTHE PLAYERS CLUB

Everyone is opted into the players club and will earn "NetPoints" based on game wagering as long as it's with real money and not bonus play cash. The NetPoints can be spent on different bonuses or cash vouchers in the "Club Shop."

For Sports BetsREEL DEAL PROMOTION

This is another limited-time promotion, but don't be surprised if you see it pop up more often. It's a tournament-based promotion that kicks off every 15 minutes. Players make their bets on designated slot machines and compete for free spin prizes.

This type of contest is a way to increase the entertainment value on NetBet and excite the players about value-add opportunities. They're competing rather than being required to make deposits, so it's unique and fun and adds to the overall service.

The Vegas Casino

If more than 400 games in the main casino aren't enough for you, there's a second casino that you can use with your one designated log-in, and you'll have a brand new collection of games from which to select.

Slots Slots: 123

There are 123 different slots, including 49 jackpot versions, in this area of netbet.co.uk and they're unique to the Vegas Casino area only.

We wanted to point out two brand new games, Justice League and The Matrix. We gave the Matrix a spin (literally), and it's now one of our most favorite slots out there. The graphics are incredible, and the action is non-stop. (note - this would be a good place to link to the Matrix slot review if you have one)

  • Bermuda Triangle
  • Britain's Got Talent
  • Cinerama
  • Frankie Dettori's Magic Seven
  • Haunted House
  • King Kong
  • Marilyn Monroe
  • Santa Surprise
  • The Six Million Dollar Man
  • World Football Stars
Slots Jackpots: 49
  • Deal or No Deal World Slot
  • The Love Boat
  • Queen of the Pyramids
  • Fairest of Them All
  • The Winnings of Oz
  • Age of the Gods - King of Olympus
  • Age of the Gods - Furious 4
  • Gladiator
  • Chests of Plenty
  • Monty Python's Life of Brian
Table GamesCard and Dice: 20

You'll find a much more diverse table games area in this casino as opposed to the main one. The card and dice games are combined into one and Roulette still have its own section.

  • Pontoon
  • Double Attack Blackjack
  • Sic Bo
  • Blackjack Mini
  • Perfect Blackjack
  • 3 Card Brag
  • Blackjack Surrender
  • Blackjack Single Deck
  • Lucky Lucky Blackjack
  • Baccarat
Games Roulette: 17
  • New AR Roulette
  • 3D Roulette Premium
  • Age of the Gods Roulette
  • French Roulette
  • Penny Roulette
  • Multi Wheel Roulette
  • Premium European Roulette
  • Video Roulette
  • Premium Roulette Pro
  • European Roulette Multiplayer
Poker Icon Poker: 22

Although most of these games are in the video poker realm, there are a few table poker games like Hold 'em.

Table poker:

  • Casino Hold 'em
  • Pai Gow Poker
  • Red Dog

Video poker:

  • 2 Ways Royal
  • Aces and Faces four-line
  • Jacks or Better 50-line
  • Megajacks
  • All American
  • Deuces Wild four-line
  • Pick 'em Poker
Specialty Instant Win (aka Specialty): six
  • Love Match
  • Cash Box
  • Rocky Scratch
  • Kong Scratch
  • Classic Slots Scratch
  • Roulette Scratch

Vegas Casino Promotions

The welcome bonus is more generous than in the main casino, but the rollover is also much higher.

For Sports BetsNew Player Offer - 100% Deposit Match up to £500

The rollover still applies to the bonus amount only. But, in this case, it's a whopping 50 times whereas the casino welcome bonus only has 30 times play through (excuse our use of the word "only" - any rollover amount is really too much!).

For Sports BetsSuperheroes Prize Draw - €30,000 prize pool

To welcome in the new Justice League game, NetBet players can earn a drawing ticket for every 10 wagered on any of the Playtech Superhero Jackpot Progressive games, including Justice League. Four weekly drawings will eventually add up to the €30,000 in total prize awards.

For Sports BetsFive Million Spins - Age of the Gods

Vegas players need to opt in for this one, and when they spin the reels on the Age of the Gods slot game, they can be randomly issued any number of free spins along the way.

For Sports BetsJackpot Giant Promotion

The Jackpot Giant slot game is closing in on the €8 million jackpot amount, so NetBet is encouraging its players to do their best to claim that prize. Anyone who makes a wager on Jackpot Giant is eligible to receive free spin rewards.

The Lottery

The lottery section is a NetBet in-house gaming area with its own structure and draws. Different games like Lucky 5 or Lucky 6 are prominently posted with the next drawing time counting down. You can venture over to that section and place your bets on as many different games as you'd like.

When a drawing is in progress, the countdown clock will read "live", and you can check on the status of your ticket.

The Sportsbook

You may already be familiar with the NetBet sportsbook from its involvement in live sports both in the Premier and French Leagues. It's been a sponsor of the West Bromwich Albion club since 2015.

The sportsbook is action-packed and well-designed. The highlights and live betting are in the center, and punters can quickly find their favorites from Premier League, Davis Cup, NFL, Virtual Sports, NBA, and more. They're all housed in the "Most Popular" section.

NetBet isn't going to be the number one choice for the best odds. It falls into the more middle-of-the-road category in an odds comparison.

It does provide a long list of sports, great markets, and ongoing promotions that may be appealing to some. Virtual, e-sports, and horse racing are all in the mix as well.

The betting menu is extensive and covers the gamut of international sports.

  • Football
  • Horse Racing
  • Tennis
  • Virtual Sports
  • Golf
  • Basketball
  • Cricket
  • American Football
  • Aussie Rules
  • Badminton
  • Bandy
  • Baseball
  • Boxing
  • Chess
  • Curling
  • Cycling
  • Darts
  • E-Sports
  • Floorball
  • Futsal
  • Gaelic Football
  • Handball
  • Hockey
  • Ice Hockey
  • MMA
  • Motor Racing
  • Netball
  • Rugby League
  • Rugby Union
  • Snooker and Pool
  • Specials
  • Surfing
  • Table Tennis
  • Trotting
  • Volleyball
  • Winter Olympic
  • Winter Sports
SportsTypes of Bets
  • The NetBet Sportsbook offers:
  • Single Bets
  • Combo Bets
  • Handicaps
  • Teasers
  • Each-way Bets
  • System Bets (parlays or accumulators) from three to eight selections
SportsBetting Limits

We would think most sports bettors would find a £0.07 minimum bet quite affordable. Live bets are higher but come in at just £.13.

While there aren't maximum bets imposed, a little bit of math is required, as you'll want to calculate your stake in relation to the maximum allowable winnings for your particular match.

The maximum winnings are £20,000 within 24 hours or €50,000 within one week's time.

SportsIn-Play and Mobile Betting

The live casino is set up in Flash so it may not be viable to use on mobile devices unless this type of technology is available on your device. The casino recommends the full site for the best experience.

SportsSportsbook Bonuses

It's not as active of a promotional area as the casino is, but there are seven offers for sports bettors that allow for some value-add opportunities.

New Players: 50% Bonus Match on first deposit up to £50

Although the terms differ from the casino, there is still a rollover in place. The sportsbook rollover for this particular welcome bonus is six-times, and handicap or over/under single bets don't apply.

Other Sports-only Promotional Offers:

  • Premier and Champions League 1st Goal Scorer Refund
  • Acca Boosts
  • NetBet Cup - win a Dream Car
  • Golden Goal! Predict the outcome game
  • £10 Free Bet in the Mobile Book

NetBet Poker Room

You didn't think two casinos, lottery, and a sportsbook was enough, did you?

There's also a dedicated poker room with welcome promotions, special offers, and a plethora of tournaments.

The poker room is a result of the Poker770 name change so players who previously played in the Poker 770 room can easily transfer over. Just log in to your original account and the new software will be automatically downloaded and your account migrated to NetBet.

You do need to download the poker software and, from there, you can customize your experience.

For Sports BetsPoker Welcome Bonus

Poker bonuses are structured differently than casinos and even sportsbooks as they're issued in stages.

The NetBet Welcome Bonus provides a 200% deposit match up to £1500, so it's significantly higher than the other gaming areas but isn't released all at once. There's a 45-day window to rack up the points needed to receive the full amount as follows:

Collect 100 points - you receive a €2 bonus

Accumulate 135 points four times over, and you claim another €2 each time (total €8)

The remaining €1490 is issued, also in increments of €2, every time you then collect 200 points.

And you thought a rollover was tricky, huh?

For Sports BetsOther Poker Promotions
  • Jackpot Sit 'n Go
  • Weekly MTT Missions
  • €50,000 Missions
  • Twister Mobile Mania
  • Six Plus Hold 'em
  • Samba Twister Games
  • Free Rolls
  • ... and more

Customer Service

  • Contact Email: via contact form
  • Contact Phone: +44 203 608 6024
  • Live Chat: 9:00 to 23:00 (GMT+1)

The opinions regarding customer service are varied as you can expect. Winners are always more enthusiastic about the responses they receive while disgruntled players may come across as harsh.

Overall, the problem with customer service isn't in the hands of the individual representatives. It's regarding the limited hours.

This is a well-trafficked casino with 24 hours a day services, so it requires a customer service department to match those hours. Unfortunately, you can only receive assistance between 9 am and 11 pm (GMT+1).

Summary

There's plenty to discuss regarding NetBet, as it offers so much to players. It's a one-stop shop for online gambling with multiple casinos, a live casino, sportsbook, poker room, and lottery area.

Before we even get into the specifics, we were impressed with some of the creative promotions that the site provides. They seemed to have a lot of thought behind them. For example, the Jackpot Giant slot game is quickly approaching the eight-million Euro mark, and NetBet built a bonus game around it to encourage its players to spin for that prize.

It always looks good for a casino to behind a significant jackpot payment, so it was interesting to note that it took the correct marketing steps to better the odds.

Let's Do a Quick Overview, Starting With Banking.

The list of financial options provided to players is extensive. We can't imagine anyone not finding one way to deposit funds, even if it's through bitcoin. Between debit and credit cards, multiple e-wallets and prepaid cards, as well as bank and wire transfers, the bases are covered.

A fee-free premise should always be expected, and NetBet doesn't disappoint. Transactions are complimentary in both directions.

The only complaint about the site and its payouts are the delayed processing times. Some methods will allow for a few day turnaround, but others could take a few weeks to receive. We need to point out that this information is posted and detailed fully for anyone to review - including potential players. While we may not like the extended processing time, being transparent about it goes a long way.

When it comes to bonuses and promotions, we'd prefer the list to be scaled back slightly because there's just so much and it can be confusing. However, we really couldn't ask for more when it comes to bonus offers as promotions are creative and diverse.

This is not your typical "welcome and reload bonus" website. NetBet goes way beyond to provide exceptional value-adds that are much more appealing.

There is a "Reel Deals" promotion with tournaments kicking off every 15 minutes. There are cash back opportunities, free spins being issued, tournaments, contests, drawings, and many of them are interactive and fun.

While we'd prefer to say that rollovers were non-existent, the casino deposit bonus rollover of 30 times is actually on the lower end of the spectrum, and it's based on the bonus award only and not the bonus-deposit combo. So, that's also a feather in NetBet's cap.

High marks for the gaming that's provided as well. The main casino, which is the focus of this review, has over 400 games. And, they're some of the most popular ones around. Mega Moolah, the top paying jackpot game of all time is available for play on mobile devices as well. Some of the newer video slots provided by NetEnt and Microgaming are all included in the slot banks. And, if you're looking for something brand new, some of the boutique companies that NetBet uses provide those one-off slot games.

The live casino is a relatively good size, but the regular table games put more of an emphasis on roulette above anything else. Video poker and specialty game seekers are also accommodated but should probably opt to use their laptop or PC, so they have plenty of selections.

The Other Areas of the Site Are Equally, if Not More, Notable.

You won't find the absolute best odds in the sportsbook, but it's competitive and does offer seven different promotions to boost the value of your wagers. The in-play area is sizeable, and the entire book has an easy to use layout, so reviewing those odds is a slam dunk.

The Vegas casino, although somewhat smaller than the main casino, picks up where the casino table games area leaves off just a bit. There are some exciting blackjack, poker, and roulette variations. And, you can't beat some of the Playtech games that are housed within the dedicated Vegas area.

Poker players are also offered some of the best table action around with plenty of tournaments and freerolls as well as deposit matches and other promotions. Poker770 players will automatically transfer over to the NetBet poker room by logging in to their original Poker770 account.

The lottery area is an in-house drawing concept, which appears to have games almost every five minutes. There are different types of cards, and the countdown clock keeps things moving, so you know precisely which tickets to buy for the drawing that's coming up next.

As a whole, the ownership is reputable, and the licensing, regulation, and random generation certification is all in place for fair and equitable gaming. The site is attractive, and customer service is available by email, phone or chat but could benefit from extending their hours to accommodate players 24/7.

NetBet not only provides a unique casino experience with over 400 popular games, but offers full gaming services with a sportsbook, poker room, live casino, and second Vegas-style casino. Millionaire-maker slots are included for both regular and mobile play, and the promotions are enough to keep you busy with seemingly endless possibilities. Players can select from a wide range of banking options but should be aware that payouts could take a week or even longer depending on the method of transfer. All in all, unless you live in one of NetBet's restricted areas, you should appreciate the entire NetBet service.

FAQ

Does this site accept US players?
No. Players from the United States aren't allowed to register. France, Spain, Italy and some other regions are also included on the "no-go" list.
I'm not locating some of the slot games that you've mentioned. Why is that?
Some of the casino games will vary depending on a player's location. For example, if you live in Canada, you will not be able to play any of the NetEnt games so they may be the ones you're missing in your casino version.
What's the difference between the casino and the Vegas casino?
They are two entirely separate gaming areas housed on the same website. They remain distinct, though, so the promotions are different, and the games are unique to each area. For example, you'll find Microgaming slots in the main casino, but the Vegas casino puts more of an emphasis on Playtech titles.
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