Ruby Fortune Casino - The Complete Review

Fair. Easy. Safe. Fun. These four words were printed along the top of the Ruby Fortune Casino when we made our first virtual trip to the site. Whether these four words were accurate descriptors or not was something we planned to find out. Going into our review, all the information we had was that the Ruby Fortune Casino was part of the Palace Casino Group that had been around since the early 2000's.

Casino Games
Blackjack
Live Dealer
100% Up to €750
Cashouts in 1 - 7 Days
Licensed by Malta Gaming Authority
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Initially, we expected a carbon copy of the other Palace Group sites we had reviewed, but to our surprise (and a pleasant surprise at that) the Ruby Fortune looked to be significantly different than the other Palace Casino Group sites. Yes, we're talking about the look and feel but also at first glance it looked like the game selection, and a few of the more integral parts of the site were also different (and much better).

The biggest difference that jumped out to us was the number of games to choose from and the quality of the games. In other previous Palace Casino Group reviews, the game selection was good, not great, and the quality of the games was mediocre with no branded games. Immediately, we saw Game of Thrones and Jurassic Park and a ton more branded games from Microgaming jumping off the page.

Honestly, it looks like Ruby Fortune may be the bread winner out of the Palace Casino Group websites where they spend all their money and have the best games and amenities. To be sure of this, we, of course, needed to dig into the site and give it a full review. As always with our reviews, we're not here to write a positive puff piece that aims to make you feel good. We're here to give you the down and dirty on the site whether that's a lot of good, a lot of bad, or even a lot of ugly.

If you've ever read any of our other reviews, you know that we don't hold back. If we see something we don't like or want to see improved, or we're even just having a bad day, we will let a site have it. We want you to be able to trust the information you get from our reviews so you can make a more educated decision about where you want to play.

Deposit Methods
VisaVisa Credit or Debit
VisaVisa
MastercardMastercard
MaestroMaestro
PaypalPaypal
PaySafePaySafe Card
EntroPayEntroPay – prepaid account
Direct Bank TransferDirect Bank Transfer
NetellerNeteller
SkrillSkrill

Ratings Breakdown

Overall

We were pleasantly surprised with the Ruby Fortune casino as they not only exceeded the quality of their sister sites, but they also had high enough quality to be considered a real player in the industry. Game selection was really good with a lot of high quality branded slots and an incredible amount of table game variations (more than most top sites). The site's user interface needed work, but the user interfaces of the games were great. The site lost points, though, because their bonus promotions were near nonexistent outside of a few initial deposit bonuses. They also need to do a better job of posting limits and time frames on their banking options. Small changed, but still, things we want to see improved if they want to improve their rating score with us. Overall, this is definitely a site that slot players and table game players who like game variations are going to like.

Game Variety

We actually expected this to be the exact same as all other Palace Casino Group sites (good but not great) but in fact, this site had a TON of games to choose from. All games were high quality and available for free play without even creating an account to allow you to test them out. Many of these games were branded as well which is typically the highest quality of games available. The site also had a ton of table/casino game options and even several live dealer game options. As you'll see when we get deeper into this review, game variety is on point.

Banking

The site had a bunch of different deposit and withdrawal options which was great to see. This included all the big player options like debit and credit cards, PayPal, Skrill, and more. Our 4/5 here is not one that we firmly stand behind because we have a lot of incomplete information from the site. They post the different deposit and withdrawal options (and the options are great), but they don't mention any fees, limits, or processing times. We're led to believe based on the reputation of the company that everything is good, but we want to make sure that you're aware you may want to get a little more information from support before choosing which method to withdraw with.

Bonuses

Frankly, this might be a little generous. The bonus promotions are extremely weak with nothing more than a match deposit bonus on your first three deposits. After that, there are no bonuses or VIP programs ever. The play through on these bonuses is also very high at 50x, so it's going to take you a bit longer to clear them. While play through is the industry standard, 50x is not. This, unfortunately, is par for the course for a PCG family site. Maybe one day they will hire someone to improve their bonus structures company-wide. Until then, we'll at least be happy they are offering some free money for playing.

Customer Service

The site had all the options we want to see with customer service with live chat, email, and toll-free phone service. Each option was available 24/7/365 which should make it a 5/5. The reason we docked a point is that on a few pages on the site there was a glitch when trying to access the live chat. It works from most areas of the site, but the small glitch was enough for us to need to dock a point.

User Interface

The user interface at Ruby Fortune is good, but not great. There is absolutely nothing glaringly wrong or anything that anyone without a nitpicky eye like ours is going to see. Most people would probably rate them a little higher here, but we're in that nitpicky category and proud of it. The games are organized and laid out well, though, there are some small tweaks they could make to make finding the games you want a little bit easier. When you actually get to the games, though, they are from Microgaming, so the quality of the game's user interfaces is high.

Slots

The slot offerings at Ruby Fortune were MUCH better than they were at their sister sites and were also much better than most of the industry! They had a ton of different options which included a bunch of branded games (games designed after TV shows and movies). These weren't knock off branded games like Jurassic Dinosaur Park Slots, but the actual Jurassic Park with the images and characters from the movie. Sites love to try and pawn off garbage copies, but these are the real deal.

The slot offerings are not all on one list but are split up into a few categories. By clicking the Games tab, you are taken to a page with their short list of recommended games for you to play. These were all slot games when we checked but we assume at times you may see casino games on here as well as they are all housed under the Games tab.

On the right-hand side of the screen, there are 11 different category options, and it looks like three of them deal with slot machines. The games are all neatly organized in the middle of the screen with their logos. One thing they didn't have were the names of the games in plain text under the logos like you would see on most sites. This isn't necessary but is a nice perk because some of the game names are so artistically drawn on the logo that they are tough to read. Trust us on this one; we had to type them all out, and there were several times we had to get a few inches away from the computer screen to make sure we could read them correctly.

This also prevents you from being able to sort the games alphabetically. There was a search function that did work well when we tested it in case you're looking for a specific game. For your convenience, we've included all the games here. If you do start playing on this site, you may want to keep this list handy or bookmark this page so that you can copy and paste game names into the search, so you don't have to click through 15 tabs to find the game you want.

Slots 3 Reel Slots
  • Astro Nomical
  • Bar Bar Black Sheep
  • Belissimo
  • Big 5
  • Blackjack Bonanza
  • Break The Bank
  • Bullseye
  • Captain Cash
  • Cash Clam
  • Cash Crazy
  • Cherry Red
  • Chiefs Fortune
  • Chiefs Magic
  • City Of Gold
  • Cool Buck
  • Cosmic Cat
  • Couch Potato
  • Cracker Jack
  • Crazy Crocodile
  • Cutesy Pie
  • Diamond 777
  • Diamond Deal
  • Don Deal
  • Double Dose
  • Double Magic
  • Double Wammy
  • Fairy Ring
  • Fantastic 777
  • Floridita Fandango
  • Flos Diner
  • Flower Power
  • Flying Ace
  • Fortuna
  • Fortune Cookie
  • Free Spirit
  • Frostbite
  • Fruit Loot
  • Fruit Salad
  • Fruit Slots
  • Fun House
  • Gladiators Gold
  • Goblins Gold
  • Gold Coast
  • Golden Dragon
  • Grand 777
  • Happy New Year
  • Heavy Metal
  • High 5
  • Jack In The Box
  • Jackpot Express
  • Jester's Jackpot
  • Jewel Thief
  • Jingle Bells
  • Jurassic Jackpot
  • Legacy
  • Lion's Share
  • Lucky Charmer
  • Mocha Orange
  • Monkeys Money
  • Oceans 7
  • Party Time
  • Peek-a-boo
  • Pharaoh's Tomb
  • Pirate's Paradise
  • Rapid Reels
  • Reels Royce
  • Rings And Roses
  • Rock The Boat
  • Roman Riches
  • Samurai 777
  • Sizzling Scorpions
  • Sonic Boom
  • Spectacular
  • Spellbound
  • Thousand Islands
  • Trick Or Treat
  • Triple Magic
  • Wheel Of Wealth
  • Win Spinner
  • Zany Zebra
Slots 5 Reel Slots
  • 5 Reel Drive
  • Adventure Palace Online Slot
  • Age Of Discovery
  • Agent Jane Blonde
  • Alaskan Fishing
  • Alaxe In Zombieland
  • Anastasia
  • Arctic Fortune
  • Ariana Online Slot
  • Around The World
  • Asian Beauty
  • Avalon
  • Avalon Hd
  • Avalon Ii Online Slot
  • Bars And Stripes
  • Battlestar Galactica
  • Big Break
  • Big Chef Online Slot
  • Big Kahuna
  • Big Kahuna Snakes And Ladders
  • Big Top
  • Booty Time
  • Break Da Bank Again
  • Break Da Bank Again
  • Breakaway
  • Bridesmaids Online Slot
  • Bridezilla
  • Burning Desire
  • Bush Telegraph
  • Bust The Bank
  • Cabin Fever
  • California Gold
  • Carnaval
  • Cashapillar
  • Cashville
  • Castle Builder
  • Centre Court
  • Chainmail
  • Chainmail
  • Cloudopolis
  • Cool Wolf Online Slot
  • Crazy 80s
  • Crazy Chameleons
  • Cricket Star
  • Deck The Halls
  • Dino Might
  • Dog Father
  • Dolphin Quest Online Slot
  • Dr. Watts Up
  • Dragons Myth
  • Drone Wars
  • Eagles Wings
  • Elementals
  • Enchanted Mermaid
  • Fat Lady Sings
  • Fish Party Online Slot
  • Football Star Online Slot
  • Forsaken Kingdom The Path Of Valor
  • Galacticons
  • Game Of Thrones 15 Lines
  • Game Of Thrones 243 Ways
  • Genies Gems
  • Gift Rap
  • Girls With Guns
  • Girls With Guns Frozen Dawn
  • Gold Ahoy
  • Gold Factory
  • Golden Era Online Slot
  • Golden Princess
  • Good To Go
  • Gopher Gold
  • Great Griffin
  • Gung Pow Online Slot
  • Halloweenies
  • Harvey's
  • Hellboy
  • Hells Grannies
  • High Society
  • Hitman
  • Ho Ho Ho
  • Hot As Hades Online Slot
  • Hot Hot Volcano
  • Hot Ink
  • Hot Shot
  • Hound Hotel Online Slot
  • House Of Dragons Wild Bonus
  • Immortal Romance
  • Irish Eyes
  • Isis
  • Jason And The Golden Fleece
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  • Jewels Of The Orient
  • Jungle Gym
  • Jurassic Park Online Slot
  • Karate Pig
  • Katmandu
  • Kiddie Cabana Online Slot
  • King Arthur
  • Kings Of Cash
  • Ladies Night
  • Lady In Red
  • Lara Croft Tomb Raider
  • Lemuria
  • Loaded
  • Loose Cannon Online Slot
  • Lucky Firecracker Online Slot
  • Lucky Koi Online Slot
  • Lucky Leprechaun Loot
  • Lucky Leprechaun Online Slot
  • Lucky Rabbit's Foot
  • Lucky Witch
  • Lucky Zodiac Online Slot
  • Mad Hatters
  • Magic Spell
  • Mayan Princess
  • Mermaids Millions
  • Money Mad Monkey
  • Monster Mania
  • Moonshine
  • Mount Olympus
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  • Multiplayer No Worries
  • Munchkins
  • Mystic Dreams
  • Mystique Grove
  • Octopays
  • Oriental Fortune
  • Paradise Found
  • Penguin Splash
  • Phantom Cash
  • Piggy Fortunes
  • Pistoleras Online Slot
  • Playboy Multiplayer Online Slot
  • Playboy Online Slot
  • Pollen Nation
  • Prime Property
  • Pure Platinum
  • Rabbit In The Hat Online Slot
  • Racing For Pinks Online Slot
  • Ramesses Riches
  • Red Hot Devil Online Slot
  • Reel Gems
  • Reel Strike
  • Reel Thunder
  • Retro Reels
  • Retro Reels Diamond Glitz
  • Retro Reels Extreme Heat
  • Rhyming Reels Georgie Porgie Online Slot
  • Rhyming Reels Hearts And Tarts
  • Rhyming Reels Jack And Jill Online Slot
  • Rhyming Reels Old King Cole
  • Rigs Of Fortune
  • River Riches
  • Riviera Riches
  • Robo Jack Online Slot
  • Rogers Rooster In Cashanova
  • Roller Derby
  • Rugby Star Online Slot
  • Santa Paws
  • Santa's Wild Ride
  • Scary Friends
  • Secret Admirer
  • Secret Santa Online Slot
  • Shoot!
  • Silver Fang
  • Skullduggery
  • So Many Monsters Online Slot
  • So Much Candy Online Slot
  • So Much Sushi Online Slot
  • Soccer Safari
  • Spring Break
  • Starlight Kiss
  • Starscape
  • Stash Of The Titans
  • Steampunk Heroes
  • Sterling Silver 3d
  • Summertime
  • Sunquest
  • Supe It Up
  • Sure Win
  • Surf Safari
  • Sweet Harvest
  • T2 Online Slot
  • Tally Ho
  • The Finer Reels Of Life
  • The Legend Of Olympus
  • The Rat Pack
  • The Snake Charmer
  • The Twisted Circus
  • Throne Of Egypt
  • Thunderstruck
  • Thunderstruck 2
  • Tiger Versus Bear
  • Titans Of The Sun Hyperion Online Slot
  • Titans Of The Sun Theia Online Slot
  • Tomb Raider Secret Of The Sword
  • Totem Treasure
  • Twister
  • Untamed Bengal Tiger
  • Untamed Crowned Eagle
  • Untamed Giant Panda
  • Untamed Wolf Pack
  • Victorian Villain
  • Vinyl Countdown
  • Wasabi Sun
  • What A Hoot
  • What On Earth
  • Wheel Of Wealth Multiplayer
  • Wheel Of Wealth Special Edition
  • White Buffalo
  • Wild Catch
  • Winning Wizards
  • Witches Wealth
Slots Progressive Jackpots
  • Cash Splash
  • Fruit Fiesta
  • Jackpot Deuces (Not A Slot)
  • King Cashalot
  • Lots A Loot
  • Major Millions Progressive
  • Mega Moolah
  • Mega Moolah Isis
  • Progressive Cyberstud Poker (Not A Slot)
  • Treasure Nile
  • Wow Pot

All games were available to be played for free money without creating an account. This is an awesome way to test out the games before you make a deposit to make sure you're going to enjoy them. You will need to make sure that you have Flash installed on your computer before loading the games.

Other Casino Games

The casino game offerings at the Ruby Fortune Casino were definitely one of the higher points. If you're someone who likes a lot of variety and choices in your table/card games, you're going to be a fan of the Ruby Fortune. The Casino Games section of the site is split up into eight different sections. The layout was organized well, and games were fairly easy to find. Again, though, they did not have the text names below the icon which made a few of them difficult to read and unable to be sorted alphabetically. This was a lot less of a deal than with slots, though, because as expected, there were fewer options.

Something else that was a little odd with the organization was when we clicked on the Live Casino tab we only saw one game offered which we thought was strange. However, when you click on the individual game tabs like Roulette or Blackjack, you see a bunch more Live Dealer options there. It looks like they maybe forgot to list the games again in both sections which would be the correct way to do it.

Here are the games offered in each of the eight sections under Games that pertained to casino/table games.

Table GamesBaccarat
  • Baccarat
  • Baccarat Gold Series
  • High Limit Baccarat
  • Live Baccarat
  • Live Baccarat Multiplayer
Games Blackjack
  • AK Live Blackjack Multiplayer
  • Atlantic City Blackjack
  • Atlantic City Blackjack Gold Series
  • Atlantic City Blackjack Gold Series Multi Hand
  • Atlantic City Blackjack Multi Hand
  • Big 5 Blackjack Gold Series
  • Classic Blackjack Gold Series
  • Classic Blackjack Gold Series
  • Classic Blackjack Gold Series Multi Hand
  • Double Exposure
  • Double Exposure Gold Series
  • European Blackjack
  • European Blackjack Gold Series
  • European Blackjack Gold Series Multi Hand
  • European Blackjack Redeal Gold Series
  • Hi Streak Blackjack Gold Series
  • Hi-lo 13 European Blackjack Series Gold
  • Hi-lo European Blackjack
  • Live Blackjack Multiplayer
  • Multi Hand Classic Blackjack
  • Perfect Pairs European Blackjack Gold Series Multi Hand
  • Premier Blackjack High Streak
  • Premier Blackjack High Streak Multi Hand
  • Premier Blackjack High Streak Multi Hand Bonus
  • Premier Blackjack Hi-lo 13
  • Spanish Blackjack
  • Spanish Blackjack Gold Series
  • Super Fun 21
  • Vegas Downtown
  • Vegas Downtown Multi Hand
  • Vegas Single-deck Blackjack Gold Series
  • Vegas Strip
  • Vegas Strip Gold Series
Specialty Instant Wins
  • Ballistic Bingo
  • Beerfest
  • Big Break
  • Bingo Bonanza
  • Bowled Over
  • Bubble Bonanza
  • Bunny Boiler
  • Bunny Boiler Gold
  • Card Climber
  • Cashapillar
  • Crown And Anchor
  • Crypt Crusade
  • Crypt Crusade Gold
  • Dawn Of The Bread
  • Dragons Fortune
  • Electro Bingo
  • Flipcard
  • Foamy Fortunes
  • Four By Four
  • Freezing Fuzz Balls
  • Game, Set, And Scratch
  • Germinator
  • Golden Ghouls
  • Granny Prix
  • Hairy Fairies
  • Halloweenies
  • Hand-to-hand Combat
  • Hexaline
  • Kashmatoa
  • Keno
  • Killer Clubs
  • Lucky Numbers
  • Mayan Bingo
  • Monkey Keno
  • Mumbai Magic
  • Offside And Seek
  • Pharaoh Bingo
  • Plunder The Sea
  • Samba Bingo
  • Scratch Card
  • Six Shooter Looter
  • Six Shooter Looter Gold
  • Slam Funk
  • Space Evader
  • Space Evader Gold
  • Spingo
  • Super Bonus Bingo
  • Superzeroes
  • The Wild Champions
  • Three Wheeler
  • Triangulations
  • Turtley Awesome
  • Whack A Jackpot
  • Wheel Of Riches
Table GamesMore Table Games
  • 3 Card Poker
  • 3 Card Poker Gold Series
  • 3 Card Poker Multi Hand
  • Bonus Pai Gow Poker
  • Craps
  • Cyberstud Poker
  • European Roulette
  • European Roulette Gold Series
  • French Roulette
  • Multi Wheel Roulette Gold Series
  • High Speed Poker Gold Series Multi Hand
  • Hold 'em High Gold Series Multi Hand
  • Live Casino Hold em
  • Poker Pursuit
  • Premier Roulette
  • Premier Roulette Diamond Edition
  • Premier Roulette Limited Edition Multiplayer
  • Red Dog
  • Roulette American
  • Sic Bo
  • Triple Pocket Hold Em Poker Gold Series
Video Poker Video Poker
  • Aces & Eights Poker
  • Aces And Faces Poker
  • Aces And Faces Power Poker
  • All Aces Poker
  • All American Poker
  • Bonus Poker
  • Bonus Poker Deluxe
  • Deuces And Joker 10 Play Power Poker
  • Deuces And Joker Poker
  • Deuces Wild Bonus Poker
  • Double Bonus Poker
  • Double Double Bonus Poker
  • Double Joker Poker
  • Double Joker Power Poker
  • Flash Poker Deuces And Joker
  • Jacks Or Better 10 Play Power Poker
  • Or Better Poker
  • Jacks Or Better Power Poker
  • Joker 8000
  • Joker Poker
  • Joker Poker Power Poker
  • Louisiana Double Poker
  • Tens Or Better Poker
  • Tens Or Better Power Poker

Banking Options

As is proving to be par for the course with PCG casinos, they have a ton of great deposit and withdrawal options but don't provide much information in regards to limits and fees. From our understanding of the company, most options are fee free, but there are some limitations on the amounts and time frames you can withdraw. The site also requires documentation to withdraw (which is completely industry standard). We only mention this so we can suggest that you take care of this paperwork as soon as you open your account, so you have zero delays when you're ready to cash off your winnings.

Here are the different options available for deposit and withdrawal. Again, we wish we could include limits and fees, but that information was not readily available on the site.

For Sports BetsDeposit and Withdrawals Options
Visa
Visa/Mastercard/Maestro
Paypal
Neteller

an online funds transfer service.

Skrill

a no fee global payment solution.

Paysafe Card
EntroPay

prepaid account.

Bank Transfer

Bonus Promotions

As with most of the PCG family of sites, the promotions department is weak. Ruby Fortune had deposit bonuses available only for your first three deposits. This is better than some sites (including some in the PCG family) where they only have a first deposit bonus or no bonus at all. The amounts were smaller on these bonuses, but you can always make three deposits right off the bat if you're looking to put a lot of money on the site. Make sure, though, if you go to do this that you check with support to make sure that there are no stipulations that you have to wait a certain period of time or anything between deposits. We doubt that is the case, but you should check just to be sure.

  • 1st Deposit Bonus

    100% Match Bonus up to €150

  • 2nd Deposit Bonus

    50% Match Bonus up to €200

  • 3rd Deposit Bonus

    25% Match Bonus up to €400

Customer Service

On the surface, the customer service options look great (exact same for all of Palace Casino Group sites), but we actually had a small issue with their site that we will mention in just a second. Options wise, they had live chat, email, and toll-free phone numbers that were all available 24/7/365. When we went to test out the live chat function, the link opened a pop up that didn't work. Upon further testing, we realized this was only from one specific page, though, and it worked from the rest of the site. If you need live chat and have trouble accessing it, try clicking the link from a different page on the site, and you should be good to go.

Conclusion

To be completely honest, we weren't expecting to find such an awesome experience when we reviewed BitStarz. We expected them to be another cookie cutter, run of the mill casino that offered Bitcoin, end of story. What we found was a casino that has hired the right staff and the right developers who have created a really nice product in a tight little package. It's hard to snuff your nose and super high-quality games, free withdrawals, and creative promotions that are spelled out well and don't require opt-in.

The only things we'd like to see them get rid of are the small deposit fees, but we can live with that for now with the rest of the perks and the free and instant withdrawals. We definitely recommend giving this casino a try especially because you can check out and play all of the games without even making an account.

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