Complete SuperLenny Online Casino

Casino Games
Live Dealer
Poker
Live Betting
Sports Betting
Up to in £150 welcome bonuses
Cashouts within 3-4 days
Licensed by Malta and the UK
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Are you starting to get tired of playing at the same online casino over and over again? Maybe it's time for a switch! I know the task of sifting through the thousands of casinos you have to choose from can seem daunting, but I'm here to help.

I spend countless hours testing out the latest casinos. I analyze the quality of their games, their bonuses, their loyalty program, and their banking options. I contact their customer service team to see how helpful and knowledgeable their staff is. Most importantly, I check to see if they are a trustworthy casino that is properly licensed. I then use all this data to write my thorough reviews.

I strive to provide the most honest and authentic reviews on the web. I never take incentives from casinos in exchange for better ratings than they deserve. I don't sugarcoat anything; I'm not afraid to point out the areas a casino needs to improve on. My goal is to help you find a casino that meets your specific gambling needs.

This review is about one of my most recent discoveries: SuperLenny. Their motto is "Deer to be different." They are different, but are they the casino for you? Continue reading to find out everything you need to know about SuperLenny and more!

Ratings Breakdown

Overall

SuperLenny is one of the best options for all-in-one casinos that I have come across lately. They offer a strong sportsbook that covers a plethora of sports and thousands of markets. They even have a decent selection of esports to bet on. Their casino is equally as impressive. They have slot games, table games, video poker games, and live dealer games provided by the leading software providers. At this site, you don't have to choose between quantity and quality, because it offers both.

As if that wasn't enough, SuperLenny also has a motivated customer service team that is available morning, noon, and night to assist you with anything you might need. The only major complaint I have with SuperLenny is the added fees associated with some of their deposit options. Fixing this problem would make them a practically flawless casino.

Game Variety

I hardly ever give out perfect scores in this area, so SuperLenny should feel honored. They truly deserve it, though. SuperLenny has you covered, no matter what your gaming preferences are. Do you love slot games? They have over 800 to choose from! How about live poker games? You'll find 50 unique options in this category. Table games? Video poker? Yes and yes.

SuperLenny has teamed up with 16 different software providers, so even the style of games they offer vary. I was able to find all of my favorite slots here, plus hundreds of slots I have never tried before.

Banking

One of the biggest disappointments when it comes to the banking options offered at SuperLenny is the fact that several of them come with added fees for deposits. What makes matters worse is that these fees are not a set amount, but instead are a percentage of your deposit amount. This means the tacked-on fees can easily get out of control.

On a more positive note, though, SuperLenny does offer a relatively fast withdrawal process. Some withdrawals are processed as quickly as 24 hours, while even the slowest withdrawals will make their way to you within 4 days. The best part is that there are no added fees on withdrawals.

Bonuses

SuperLenny has a decent selection of bonuses on offer. They have two welcome bonuses: one for casino users and one for sportsbook users. They also provide the chance to win a VIP trip and money back on boring draws. This is quite impressive.

SuperLenny lost points here because I wish they would have been more transparent about their loyalty club. While they do list the perks you can expect to find when you become a member, they fail to give details on exactly how to attain membership. From what I could tell, it is an invite-only club, and membership is based solely on the casino's discretion.

Customer Service

It was a pleasure getting to work with SuperLenny's customer service team. They were very personable, spending a few moments to introduce themselves and ask how my day was going at the beginning of each conversation. Everyone I talked to seemed very knowledgeable about the company they were working for, and they were all well-prepared to answer the questions I presented to them. They are conveniently available 24 hours a day, 7 days a week, and 365 days out of the year.

The only suggestion I have for SuperLenny is to add a calling option. Some people find it easier to get their questions answered over the phone, but as of right now, SuperLenny only allows their customers to contact them with live chat or email.

User Interface

SuperLenny's layout is both intuitive and consistent. It is organized into 5 main sections: casino, live casino, sports, live sports, and promotions. There are tabs on the top of the screen for each section, making this site very easy to navigate through. Another great aspect of this site is that it has high responsivity, so you don't have to worry about having to deal with delays or lagging.

Overall, this site is aesthetically pleasing. The color scheme of black, white, and yellow is both crisp and easy on the eyes. Although this site was packed full of information, it did not feel cluttered.

Sportsbook

SuperLenny offers a top-of-the-line sportsbook. They have over 30 different sports to choose from, and each sport comes with its own individual list of markets. Their sportsbook is easy to navigate through, and it comes with some nice features like statistics and live play-by-play. They will even convert the displayed odds to American, decimal, or fractional format for you.

The only reason why I couldn't give SuperLenny a perfect score in this area is because they don't offer live streaming of the events. While live play-by-play is nice, actually getting to watch the sports via live stream offers a more thrilling experience.

Esports

Betting on esports is becoming an increasingly popular phenomenon, which is why I'm surprised by how few online casinos seem to offer esports these days. I'm sure this will change as time goes on, but I'm happy to see that SuperLenny is ahead of the pack here. Not only do they offer esports, but they actually offer one of the largest esports markets on the web.

You won't just be limited to betting on who wins the match, either, as SuperLenny offers a number of prop-style bets, too. Similar to their sports section, the only thing that could improve this section would be the addition of a live stream option.

Mobile Compatibility

Play at SuperLenny.com while on the go. There is no unnecessary download required, as the mobile version of this site can be accessed through your phone's web browser. Their casino is currently only compatible with Android and Apple products, though, which is disappointing for anyone who owns a different brand of phone.

Another disappointing aspect to the mobile version of SuperLenny is that it offers fewer slots and games than the PC version. It also has an awkward setup, making it hard to navigate your way around the site. Rumor has it that SuperLenny is working on updating the mobile version of their site and giving it a complete makeover. If this happens, I will be sure to update my review and increase their score.

The Basics About SuperLenny Casino

SuperLenny first opened its doors in 2014. They belong to the BetIt family of gambling sites alongside Kaboo Casino, High Roller Casino, and Thrills Casino.

SuperLenny holds two licenses: one from the United Kingdom Gambling Commission (UKGC) and another from the Malta Gaming Authority (MGA). Both of these agencies hold SuperLenny to a very high standard. To get these licenses in the first place, SuperLenny had to undergo an extensive background check. Now they are required send in their financial reports on a yearly basis and periodically send over the necessary data to prove the fairness of their games. These licenses hold SuperLenny accountable for their actions and give me assurance that they can be trusted.

Because of these licenses, SuperLenny has to be selective when it comes to which countries they accept players from. Here is their lengthy list of restricted countries.

  • Afghanistan
  • Åland Islands
  • Algeria
  • American Samoa
  • Angola
  • Anguilla
  • Antigua and Barbuda
  • Aruba
  • Australia
  • Bahamas
  • Barbados
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bonaire
  • Sint Eustatius and Saba
  • Botswana
  • Bouvet Island
  • British Indian Ocean Territory
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Comoros
  • Congo
  • Congo
  • Costa Rica
  • Cote d'Ivoire
  • Cuba
  • Curacao
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Faroe Islands
  • Fiji
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Ghana
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Italy
  • Jamaica
  • Jordan
  • Kenya
  • Kiribati
  • Korea
  • Kuwait
  • Kyrgyzstan
  • Lao People's Republic
  • Lesotho
  • Liberia
  • Libya
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Micronesia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • New Caledonia
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • Northern Mariana Islands
  • Oman
  • Pakistan
  • Palau
  • Palestine
  • Panama
  • Papua New Guinea
  • Philippines
  • Pitcairn
  • Poland
  • Portugal
  • Puerto Rico
  • Réunion
  • Romania
  • Russia
  • Rwanda
  • Samoa
  • Sao Tome and Principe
  • Senegal
  • Seychelles
  • Sierra Leone
  • Singapore
  • Sint Maarten
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Sudan
  • Spain
  • Sudan
  • Suriname
  • Swaziland
  • Syria
  • Tajikistan
  • Tanzania
  • The Faroe Islands
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos
  • Tuvalu
  • Uganda
  • United States of America
  • Uzbekistan
  • Vanuatu
  • Wallis and Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe

Sportsbook

The first thing I noticed when I visited this sportsbook for the first time was the fresh layout it had. All of the sports are clearly displayed on the left side of the page. There are over 30 different sports to choose from.

  • Alpine Skiing
  • American Football
  • Aussie Rules
  • Badminton
  • Bandy
  • Baseball
  • Basketball
  • Biathlon
  • Bowls
  • Boxing
  • Cricket
  • Cross Country
  • Curling
  • Darts
  • Floorball
  • Football/Soccer
  • Freestyle Skiing
  • Futsal
  • Golf
  • Handball
  • Ice Hockey
  • MMA
  • Motor Sport
  • Nordic Combined
  • Rugby
  • Short Track
  • Ski Jumping
  • Snooker
  • Snowboard
  • Specials
  • Speed Skating
  • Squash
  • Table Tennis
  • Tennis
  • Volleyball
  • Winter Sports

Each sport comes with its own unique list of markets, so be sure to visit SuperLenny.com to see if they cover the leagues and tournaments you are looking for. As far as I could tell, they have excellent coverage.

Too often I encounter a sportsbook that will only display their odds in one specific format, which means you have to covert the odds yourself if you want to see them another way. That's why I was ecstatic to see a drop-down bar in the upper right-hand corner of SuperLenny's sportsbook page that said, "odds format." They allow you to choose which way you see the odds. Your options are American, fractional, and decimal odds. This is a timesaver.

Another great feature I found offered at this sportsbook was statistics. They have stats on all of the sports and teams you can bet on. These stats are updated regularly to ensure accuracy. I suggest utilizing this tool so that you can make more informed betting decisions.

Live Betting

When I visited their live betting section, there were 12 sports available. This is a decent-sized market! Of course, exactly what sports you can bet on live will depend on what time of year it is and what events are taking place on that particular day.

There are many different types of live bets to choose from at SuperLenny. Some of the options I saw include next goal, over/under, double chance, both teams to score, draw no bet, and correct score.

One downside to their live betting section is the fact that they don't offer live streaming. What they offer instead is live play-by-play. While this isn't as exciting, it will allow you to see how your live bets are doing in real time.

Betting Challenge

Every day, SuperLenny offers a new betting challenge to encourage you to place a bet on a certain sport or event. If you accept their challenge, you will get rewarded with a special bonus. For example, one of the challenges that was going on when I visited their sportsbook was to place 15 pre-match single bets on football (any team) in order to receive a £50 bonus. Each bet had to be a minimum of £10 with minimum odds of 1.80.

Esports

SuperLenny does not have a dedicated section for esports, as all of their esports are integrated into this site's main sportsbook section. I have listed of all the esports they have available below. When SuperLenny adds more esports to their section, I will be sure to update this list.

  • Counter-Strike
  • ELeague
  • ESEA
  • Overwatch
  • Blizzard OW
  • League of Legends
  • RIOT LOL
  • Tencent LOL
  • DOTA
  • Star Ladder
  • Starcraft
  • Blizzard SC2

With 12 esports available, SuperLenny has about 1,000 different markets to choose from. Yes, you read that correctly; I said 1,000 different markets! Some types of bets you can expect to find on these markets include standard handicaps, Asian handicaps, standard totals, Asian totals, 1st set winner, correct score, and many more.

The Casino

When SuperLenny first started back in 2014, their main focus was their sportsbook. They offered a limited number of casino games and didn't put a lot of energy into making their casino stand out.

Over the past four years, SuperLenny has changed their mindset. They now care about both their sportsbook and their casino. They offer an excellent suite of high-quality games and are constantly adding to their casino to ensure they are staying up to date with market trends. Continue reading this review to see exactly what you can expect to find at SuperLenny's revamped casino. I was impressed, and I'm sure you will be too!

Game Variety

I was blown away by SuperLenny's game selection. They have over 900 casino games in total, 800 of which are slot games. They offer traditional slots, video slots, and progressive slots. Many of their slots come with bonus rounds and free spin opportunities.

Besides slots, they also have a great selection of tables games. Expect to find different variants of baccarat, blackjack, poker, and roulette. They even have some harder-to-find games like Six Shooter and Punto Banco available.

What impressed me the most was their selection of live dealer games. There are over 50 games to choose from, which is hands-down the largest selection I have ever seen.

Software

SuperLenny offers games from 16 different software providers. On their list, you'll find the industry's leading software providers like Microgaming and Betsoft, so you know they have high-quality games on offer. You'll also find some up-and-coming software providers like Just For The Win and Yggdrasil Gaming, which means you'll also be able to try slots that offer a more modern gaming experience.

Please check out their complete list of software providers below.

  • Betsoft
  • Elk Studios
  • Evolution Gaming
  • IGT (WagerWorks)
  • Just For The Win
  • Lightning Box
  • Microgaming
  • NetEnt
  • NextGen Gaming
  • NYX Interactive
  • Play'n GO
  • Quickspin
  • Red Tiger Gaming
  • Thunderkick
  • WMS (Williams Interactive)
  • Yggdrasil Gaming
Slots

SuperLenny has more than 800 slot games to choose from. There were so many different types of slots available that I had no idea where to get started. That's where SuperLenny's filtering system came in handy. Slots are organized based on their software provider and whether or not they have a jackpot associated with them.

I decided to pick a slot I had never played before, and that's how I stumbled upon Universal Monsters: The Phantom's Curse. This slot happens to be by the makers at NetEnt, which is just one of the many software providers SuperLenny has teamed up with. This game had an interesting intro and was packed full of vibrant graphics and spooky sound effects. It came with both free spin opportunities and a bonus round. To say I enjoyed myself would be an understatement.

I have put together a list of slot games I would recommend playing. Feel free to try out any of my recommendations or sift through their hundreds of slot games for yourself. The choice is yours.

  • Batman
  • Big Bad Wolf
  • Cash Wheel
  • Copy Cats
  • Danger High Voltage
  • Dead or Alive
  • Dr Jekyll Goes Wild
  • Flying Pigs
  • Fortunes of the Dead
  • H.D. Motor Cycles Freedom Tour
  • Halloween
  • Holmes and the Stolen Stones
  • Jungle Books
  • Jungle Jackpot
  • Jurassic Park
  • Jurassic World
  • Justice League
  • King Kong Cash
  • Lucky Halloween
  • Moby Dick
  • Monopoly Mega Movers
  • Monopoly on the Money
  • Ocean Magic
  • Once Upon a Jackpot
  • Planet of the Apes
  • Robin Hood Prince of Tweets
  • Rocket Men
  • Sticky Bandits
  • Sugar Parade
  • Superman
  • Ted
  • Tetris Super Jackpots
  • The Phantom of the Opera
  • The White Rabbit
  • Universal Monsters: The Phantom's Curse
  • Vampire: The Masquerade
  • Wacky Panda
  • Wild Antics
  • Zeus God of Thunder
Video Poker

If you have read any of my reviews, you know how I feel about video poker. I believe video poker offers something other casino games can't: a way to overcome the house edge and win on a consistent basis.

Because I am so passionate about video poker, I often find myself scrutinizing sites for not offering enough video poker games. With that being said, I feel like SuperLenny could step it up in this area. They offer all the standard video poker games, but there was nothing about this section that stood out to me.

Here are the 10 video poker games you can expect to find at SuperLenny.

  • Deuces Wild
  • Double Bonus
  • Double Double Bonus
  • Double Joker
  • Five Play Draw Poker Multi Hand
  • Jacks or Better
  • Match Double Double Bonus
  • Poker Pursuit
  • Tens or Better
  • Triple Play Draw Poker Multi Hand
Table Games

When I come across a casino that has such an amazing slot section, I almost immediately assume that their table game section is going to be subpar. This is not the case with SuperLenny.

They offer a wide selection of table games. They have several different variants of blackjack, poker, and roulette. Interested in trying something new? They have you covered there, too. Try Mah Jong Exchange or Odd One In for a fresh outlook on gaming.

Please check out SuperLenny's complete list of table games below.

  • 3 Wheel Roulette
  • Baccarat
  • Baccarat IGT
  • Blackjack Multi Hand
  • Casino Hold'em Poker
  • Classic Blackjack
  • Double Bonus Spin Roulette
  • Double Xposure Blackjack
  • European Blackjack
  • European Blackjack Perfect Pairs
  • European Roulette
  • French Roulette
  • Hi Lo European Blackjack
  • Mah Jong Exchange
  • Multi Wheel Roulette
  • Odd One In
  • Pai Gow Poker
  • Premier Blackjack Hi Lo
  • Premier Blackjack High Streak
  • Premier Roulette
  • Punto Banco
  • Red Dog
  • Roulette Diamond Edition
  • Six Shooter
  • Spanish Blackjack
  • Spanish Blackjack Gold Series
  • Vegas Downtown Blackjack
  • Vegas Strip Blackjack
Live Dealer Games

Live dealer games give you the chance to interact with real dealers from the comfort of your own home. SuperLenny's live dealer games come from the makers of Evolution Gaming and NetEnt. They offer high-quality streaming, and I never once had an interruption in my connection or encountered an issue with lagging.

While most of the games are brought to you live from a replica casino studio, Dragonara Roulette is broadcasted directly from the legendary Dragonara Casino in Malta. Choose this game if you want a truly authentic experience.

SuperLenny has over 50 live dealer games to choose from, and I have listed my favorites for you below.

  • American Roulette
  • Auto Roulette
  • Baccarat Squeeze
  • Blackjack Paris
  • Blackjack Platinum VIP
  • Blackjack VIP
  • Caribbean Stud Poker
  • Common Draw Blackjack
  • Dragonara Roulette
  • Dream Catcher
  • Immersive Roulette
  • London Roulette
  • Rocket Roulette
  • Speed Roulette
  • SuperLenny Roulette
  • Three Card Poker
  • Ultimate Texas Hold'em

Banking Options

SuperLenny has a variety of deposit and withdrawal options to pick from. Exactly what options they have vary based on where you are playing from, so don't be surprised if your options are slightly different from mine.

Deposits

Visa/Mastercard

Min Deposit: £10

Max Deposit: £2,000 Fee: 2.5%

Turnaround Time: Instant

Maestro

Min Deposit: £10

Max Deposit: £2,000 Fee: 2.5%

Turnaround Time: Instant

Bank Transfer

Min Deposit: £20

Max Deposit: £20,000

Fee: None

Turnaround Time: 3-4 days

Paysafe Card

Min Deposit: £10

Max Deposit: £100

Fee: 5%

Turnaround Time: Instant

Trustly

Min Deposit: £10

Max Deposit: £10,000

Fee: None

Turnaround Time: Instant


Withdrawals

Visa/Mastercard

Min Withdrawal: £10

Max Withdrawal: £2,000 Fee: None

Turnaround Time: 3-4 days

Neteller

Min Withdrawal: £10

Max Withdrawal: £10,000

Fee: None

Turnaround Time: 24 hours

Paysafe

Min Withdrawal: £10

Max Withdrawal: £100

Fee: None

Turnaround Time: 24 hours

Trustly

Min Withdrawal: £10

Max Withdrawal: £2,000 Fee: None

Turnaround Time: 3-4 days

Bank Transfer

Min Withdrawals: £20

Max Withdrawals: £20,000

Fee: None

Turnaround Time: 3-4 days


I was disgusted to find a 2.5% fee tacked onto deposits made by Visa, Mastercard, and Maestro. It may not seem that awful at first, but look at it this way: if you were planning to make a deposit of £2,000, you would get slammed with a hefty fee of £50. The larger your deposit amount, the higher your fee will be. It's almost as if you are getting punished for putting more money in your account.

Bonus Promotions

SuperLenny offers a few exclusive bonuses for their players. I have outlined the details of each one of these bonuses for you below.

Casino Welcome Bonus

SuperLenny welcomes you to their casino with a 100% bonus up to £100 plus 50 free spins. Then, you will also receive an additional 10 free spins each day for the next 10 days. The free spins can be used on any of the following slot games: Aloha Cluster Pays, Fairytale Legends Hansel & Gretel, The Great Train Heist, Pyramid: Quest for Immortality, Starburst, and Wild Wild West. This bonus comes with a 20x wagering requirement.

Sports Welcome Bonus

SuperLenny encourages you to try out their sportsbook by offering a 50% bonus up to £50. In order to clear this bonus, the deposit plus the bonus must be wagered 6 times at odds of 1.60 or higher. You can use the bonus money to place a wager on any sport other than horse racing.

Boring Draw? Get Money Back

SuperLenny offers a way to fight boredom, or at least make boredom more tolerable. This bonus is exclusively for the Premier League or La Liga games. If any one of those games you bet on ends in a boring 0-0 draw, causing you to lose your bet, SuperLenny offers a solution. They will give you a £10 bonus for your losing correct score or double result bet on this game. I thought this was pretty generous of them!

VIP Trip

SuperLenny loves to reward their players with VIP trips. The destination for each trip varies from promotion to promotion. Right now, you have the chance to win a trip for 2 to the Monaco Grand Prix, which is worth a cool £5,000. How can you win? Play Ancient Egypt, Chili Heat, Gold Rush, Diamond Strike, or 7Piggies. Win the highest amount in a single spin on any one of those games and walk away with the grand prize.

Lenny's Loyalty Club

The exact details of Lenny's loyalty club are kept private, but I did my best to find out as much information about it as I possibly could. The first thing I noticed is that SuperLenny's loyalty club is reserved for his closest friends, which means not everyone gets to reap the benefits. While they claim to be an invite-only club, they will allow you to email them at [email protected] to explain why you think you deserve to be invited to the group. Once SuperLenny receives your email, they will look over your account details and user history to see if you make the cut.

If you happen to be lucky enough to get invited to Lenny's loyalty club, you will get to take advantage of these lucrative perks.

  • No deposit fees
  • Designated account manager
  • Prioritized withdrawals
  • Exclusive promotions and bonuses
  • VIP events
  • Trips/Gifts

Mobile Compatibility

SuperLenny currently does not have a dedicated app, which means you won't have to use up any of the space on your phone to play here. Instead, you can access their casino right from your phone's web browser. They are compatible with Apple and Android products only, which means anyone who owns a different kind of phone is left out in the cold.

While you won't be able to access SuperLenny's full suite of games from your mobile device, there is still a decent selection of games offered. You will find 190 slot games, 11 types of blackjack, 9 video poker games, and 3 variants of roulette. In addition to that, you will have access to SuperLenny's entire sportsbook.

One downside I have to point out is that the mobile version of this site has a slightly different layout than the PC version. This makes it a little difficult to navigate through, but it is no reason to avoid using it altogether.

Customer Service

SuperLenny's customer service team can be contacted via live chat or email. It is available 24 hours a day, 7 days a week, and 365 days out of the year. They currently do not offer a phone service, but they claim they are planning to in the near future.

Live Chat

Click on the "Live Help" icon on the lower left-hand corner of the screen to use this site's live chat option. From there, you will just have to fill out a quick form before you can get connected to one of SuperLenny's friendly customer service agents. On this form, you will be asked to provide your name and email address. You will also need to select which topic your message falls under: responsible gaming, general feedback, payments and documents, promotions and bonuses, or technical enquiry. This helps SuperLenny connect you with an agent that is specialized to help answer your unique questions.

I used their live chat feature 5 separate times, making sure to contact them at various times during the day and week. Whether I contacted them in the middle of the night or on a busy weekend, I was able to connect with one of their agents in less than 2 minutes. That's remarkable!

I am happy to report that each one of their representatives was kind and respectful when it came time to answer my seemingly endless list of questions. I never felt rushed or ignored. They answered my questions thoroughly and in a timely manner. I definitely recommend using their live chat feature if you need help!

Email

If you don't prefer to contact their customer service team via live chat, then email is the only other option available to you. I sent an email their way in the morning, expecting to get a response the following day. I was shocked when I checked my email just 3 hours later to find an elaborate response to my question waiting for me. I decided to ask a follow-up question, and it took them about 5 hours to get back to me on that. This is one of the quickest email response rates I have ever seen a casino offer. Most casinos take 24 to 48 hours to get back to their players, while some take even longer.

Summary

There are pros and cons to opening an account at SuperLenny. I will start with the cons, because this list is much shorter. The first con that comes to mind is the added fees attached to some of the deposit methods. These fees can be quite large, and I just think they are completely unnecessary. Another con of opening an account with SuperLenny is that they don't offer a very mobile-friendly version of their site. While there is a mobile version of the site available, it doesn't contain nearly the same amount of games, and it's not very easy to navigate through.

Now that I got the cons out of the way, let me switch gears and focus on the pros of opening an account with SuperLenny. The variety of games offered here is phenomenal. Not only are there a significant amount of games from the most well-known software providers in the industry, but these games are all extremely high quality. They feature vibrant graphics and interesting sound effects.

Their sportsbook and esports sections are filled with thousands of markets. Almost any sport I can think of is covered here. Need more reasons to open an account at SuperLenny? Check out the bonuses they have on offer in addition to their lucrative loyalty program. I also can't fail to mention their helpful customer service staff that is available to assist you 24/7.

SuperLenny is a great all-in-one casino. They have a wide selection of slot games, table games, video poker games, and live dealer games. They also have a solid sportsbook that includes several esports. Go for the entertainment and stay for the excellent customer service and enticing bonuses!

FAQ

What kind of documents do I need to make a deposit on my account?
Before you can make a deposit on your account, you must send the necessary paperwork over to SuperLenny. They ask for a photocopy of the front and back of your personal ID card, along with a copy of your most recent utility bill. If you are planning to use a credit card to make a deposit, then they will also need a front and back copy of the card you will be using.

What is BUX? How can I earn BUX?
To make things a little more exciting, SuperLenny has created their own currency called BUX. Lenny sets daily challenges, and meeting those challenges earns you a set amount of BUX. One BUX can be traded in for one free spin on your game of choice. The best part is that these free spins come with zero wagering requirements, so anything you win is yours to keep!

Does SuperLenny offer seasonal games?
Yes. SuperLenny loves to get in the festive spirit, no matter what holiday is coming up. I happened to play there close to Easter. I had three Easter-themed slot games to choose from: Easter Island, Lucky Easter, and Easter Eggs. These games are available for a limited time only.

What does this casino do to promote responsible gambling?
If you feel like your gambling habits are getting out of control, SuperLenny is here to help. They allow you to set up custom deposit limits for yourself, which will help you stick to your budget. They also give you the option to restrict your account access for a certain period of time, which is the perfect option when you need an extended break from gambling.

What happens if my account becomes inactive?
An account is considered inactive when it has not been accessed in over 12 months. At this time, SuperLenny will try to contact you via email and telephone to see if you would like to continue having an account there. If you have an account balance, they will start charging a monthly fee of £5 until the account becomes dormant, meaning it has not been accessed in 30 months or more. At this point, they will be forced to close your account and transfer your remaining account balance to the MGA.

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