Treasure Mile Casino Review

Casino Games
Live Dealer Games
100% up to $500 Welcome Bonus plus $25 Free Cash
Cashouts in 7 - 10 Days
Licensed by the Curacao eGaming Commission
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Treasure Mile is small, and intimate Roaring 20s themed casino with gaming provided by Saucify (formerly Bet on Soft). You won't find any live dealer tables, but you will have your choice of over 100 casino games that you can only find through this software provider. Although the casino is little, the website is inviting, and daily bonuses and other promotions should keep the reels turning and the chips on the table for quite awhile.

Deposit Methods
NetellerNeteller
SkrillSkrill
EcoPayz
BitcoinBitcoin
BitcoinGiroPay
BitcoinChecks
BitcoinUPayCard
Treasure Mile Casino Icon

The Breakdown

Overall

Treasure Mile provides an appealing website with a relatively modest casino for players who don't mind being limited to Saucify gaming. There are plenty of promotions and reload bonuses, but banking could be challenging especially for recreational players, and mobile players are confined to a 66 game collection that only includes video slots, video poker, blackjack, and one roulette game.

Game Variety

The casino is small but is represented with a limited sampling of most casino games like slots, video poker, and blackjack. There are even a few keno and scratch card games. However, roulette isn't on the main site when you access it for instant play and, on mobile devices, you can't access classic slots, multi-hand video poker, or any of the specialty games. No live casino action is available either.

Banking

This rating took a dip mainly for the high withdrawal limit of $100 but also because some withdrawals have fees attached to them. Additionally, even though there's a reference to same day payout processing, there's also a two-day "withdrawal pending period". Credit and debit cards are not listed as individual options but are tied in with Bitcoin use.

Bonuses

The promotional programs cover the gamut of welcome bonus, reloads, and loyalty. But we particularly appreciate the special limited time tournaments that provide real opportunities for prizes that aren't tied in with deposits.

Customer Support

There are a few consistent comments made by players about the service lacking in certain areas, but the biggest issue is more with player services whereby winners aren't receiving their money fast enough and aren't satisfied when they contact Treasure Mile for help.

Mobile Casino

A little less than half of the games are hosted in the mobile casino. It's an attractive mini version of the main site but is lacking variety. Table games include four blackjack versions and one roulette, but poker and baccarat don't appear. Video poker has the different basic games, but no multi-hand versions, and specialty games and classic slots are absent altogether.

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Overview of TreasureMile.com

Party of Five

Treasure Mile is one of five sites in the Genesys Club Network along with Grand Eagle Casino, Lucky Creek Casino, Mandarin Palace, and WizBet. The site is licensed by Curacao Gaming Commission.

Some Controversy

There's another group of casinos under the name Grand Privé Group, and it appears that Genesys Club took them over in 2015. If you go to betgrandprive.com, you'll see the Genesys ownership listed. Grand Privé casinos have a history of accusations regarding poor marketing practices, not paying their affiliates, etc. and were blacklisted. The "bet"grandprive designation is also relatively new.

Now, there isn't enough current information to bring the Genesys Club Network into past issues, but you will find that the names are linked, and questions have arisen about the relationship.

As far as the current situation with Treasure Mile, we have read some consistent reports of long delays in withdrawal processing but we haven't come across the issues that were historically tied into Grand Privé , although the relationship does bear noting.

Who's allowed admittance?

US players are allowed to register on treasuremile.com, but customers from some other areas are restricted from using the service.

  • France
  • South Africa
  • Spain
  • Netherlands
  • Bangladesh
  • United Kingdom
  • Brazil
  • Croatia
  • Ireland
  • Romania
  • Russian Federation
  • Hungary
  • Japan
  • Mexico
  • Finland
  • Sweden
  • Netherlands
Small payouts are not allowed

This site has a $100 minimum withdrawal policy, so it's not for someone who wants to play an hour and cash out $20. You have to be prepared to deposit bigger or leave your credits alone until you accumulate at least $100.

Saucify

Saucify was previously called Bet on Soft and is a custom software provider based out of the United Kingdom. The operators had experience in the casino industry and decided to create their own custom gaming platform. You won't find Saucify games everywhere, and this casino only features their catalog.

Let the '20s roar

When we first pulled up the homepage, we were thoroughly impressed. The retro-inspired characters float in, the colors are rich, and the introduction specifically references the Roaring '20s. The images on the promotions page are equally as fitting, and we need to give kudos to the web designer for an upscale tribute to the era. Just as a side note, though, Las Vegas is integrated into the background and didn't have legalized gambling until 1931.

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Bonuses & Promotions

Before we get right to those awards that you can take advantage of, we do want to mention something that you will want to know right off the bat.

You may be aware that when you accept a deposit match bonus and you're wagering to meet the requirements (aka rollovers), that some games provide at a higher contribution rate. Most slots usually provide at 100% and some table games may come in at zero.

Prop Bet Example 1

This casino puts forth even more stringent guidelines for new players. In the terms and conditions, there's a section entitled "Table and Video Poker Game Restrictions," and basically what it says is that new players cannot use any match bonus that has been applied to their first three deposits on any video poker or table game. They can only use the bonus on slots, keno or scratch card games.

We wanted to bring this to your attention because, if you accepted a reward and then hopped on a blackjack table, the casino reserves the right to void any withdrawal you make.

If you live in China, Columbia, Greece, Japan, Malaysia, Singapore, or the UK, you can only play slot games with a deposit match bonus.

For Sports BetsNew Player Welcome Bonus

100% bonus match up to $500 plus $25 Free

As this offer is a 100% match, it doesn't have any withdrawal restriction so, after you meet the 40 times wagering requirement, if you still have $100 or more left, you should be able to cash it out with no problem.

The 40x is on the bonus amount only. Meaning, if you deposit $50 to get $50, the 40 applies to $50, and not the total $100. Now that's still $2,000 in betting that you need to make, but it's better than $4,000, right?

As far as the $25 free, the information is very vague and should be detailed for players, as we can see how issues may arise. It says "Once you've made your grand entrance, get the high-roller treatment you deserve with your $25 Free!" and nothing more about play throughs or other guidelines.

For Sports BetsDaily Offers

One of the perks to this casino is the daily reload bonus. Some people will love it; others will pass it by quickly. These are all just deposit matches at varying percentages between 70% on Sundays to 100% on Mondays. The promotions area provides the availability for each day. But, keep in mind, there is that 40 times rollover you need to meet with each, and every one of these bonuses that you accept so make sure you are well versed in the ins and outs of compliance. You want to cash out and not lose out.

For Sports BetsLimited Time Promotions: The World Series of Slots

Although this is going on right now, this promotion will give you an idea of what types of different value adds can pop up for players. In our book, a casino can never go wrong putting out a promotion like this. It lends to the fun factor as well as the possibility of winning something substantial.

In this particular tournament, there is a $450,000 prize pool. 325 players will be paid out with cash, bonus money or free spins with the top prizes ranging from $170 to $5,000 in cash (not bonus money).

Players start in the qualifying round and then, based on their level of betting, they are assigned one of four prize pools for which to compete. During the tournament, there are also live draws, daily spot prizes, and the winner will receive the coveted trophy!

For Sports BetsVIP Club?

There isn't an actual Treasure Mile Casino loyalty club outlined per se, but the affiliation with the Genesys Club network will allow players access to more tournaments and VIP opportunities. There is mention of how the loyalty tiers affect maximum withdrawal limits, so players are automatically opted into some program when they register, but would need to contact customer service for their benefits package.

Treasure Mile Casino Icon

Banking

Let's talk about money. How do you make some available for betting and, more importantly, how do you cash it out when you receive those highly anticipated winnings?

We're going to provide you with the financial methods accepted at this casino and some of the details that we could get our hands on regarding the payout process. But, there's one thing that we want to focus on because this may be make or break for some players. There is a $100 minimum for payouts, and $100 is steep, especially compared to many others that offer $10 or $20 withdrawals.

Seven currencies available for transactions:

  • USD
  • CAD
  • GBP
  • EUR
  • EK
  • DKK
  • NOK
Deposits

You won't find any minimum or maximum amounts posted regarding deposits nor does this casino list any fees for transferring funds into your player account. The following are the available payment methods with some regional restrictions.

Skrill Skrill

Accepted in: Canada and Europe only

Skrill Neteller

Accepted in: Canada and Europe only

EcoPayz

Accepted in: Canada and Europe only

UPayCard UPayCard

Accepted in: Canada, Europe, US, and Australia only

GiroPay GiroPay

Accepted in: Europe only

It seems like we're missing something, doesn't it? We generally start out with credit and debit card information. In this case, those payment options are under the Bitcoin umbrella. Treasure Mile includes those methods as a way to fund a Bitcoin wallet and then transfer from wallet to wallet.

Bitcoin Bitcoin

US funding using: Visa credit, debit, gift or pre-paid, Mastercard, American Express, UpayCard, Bitcoin or ACH

All other locations: Visa credit, debit, gift or pre-paid, Mastercard, American Express, Neteller, Skrill, UpayCard (Euros only), EcoCard, Bitcoin

We don't have direct knowledge of this, but we'd venture a guess that Bitcoin is heavily relied on for use in this casino as it allows for US players who do have a tough time getting money transfers approved for use in online betting.

Withdrawals

We're back to the payouts and, again, there is a minimum of $100 for withdrawals. However, if free money was used by players in Denmark, Greece, or the UK, the minimum drops to $50.

When it comes to the turnaround time, things get slightly confusing. In one area, the site boasts that payout requests are processed daily. In another, a two business day withdrawal pending period is posted. We'll err on the side of caution and say that it will take at least two business days to get your request finalized and on to your financial provider for final processing.

New players also have to go through a telephone verification when they request their first payout so that could also add to the overall turnaround time.

Skrill

Turnaround After Internal Approval: Instant

Fees: None

Maximum Withdrawal: $1,500 Per Week

Neteller

Turnaround After Internal Approval: Instant

Fees: None

Maximum Withdrawal: $1,500 Per Week

EcoCard

Turnaround After Internal Approval: Instant

Fees: None

Maximum Withdrawal: $1,500 Per Week

Courier Cheques

Turnaround After Internal Approval: 5 Business Days

Fees: $30

Maximum Withdrawal: $1,500 Per Week

Postal Cheques

Turnaround After Internal Approval: 21 Business Days

Fees: $15.71

Maximum Withdrawal: $1,500 Per Week


Increased Limits for VIP Players:

The higher you rank in the loyalty program, the higher your limits are for payouts.

All players have a set $1,500 cap on regular withdrawals (Not free play cash withdrawals) but, higher tiers increase as follows:

  • Silver Tier: $2,500 per week
  • Gold Tier: $3,500 per week
  • Platinum Tier: $5,000 per week
Treasure Mile Casino Icon

Inside the Casino

Game Variety:

The quantity is low, but the gaming selections do include video slots, classic slots, video poker, keno, scratch cards, baccarat, blackjack, and poker. Oddly, roulette is missing on the full site, and it's typically a staple with most casinos, but European Roulette shows up on a mobile device. The variety is sufficient for most players, but they won't find too many options from there. There's one poker game, one baccarat, two scratch cards, etc.

Audio and Video Quality:

When you have a small casino, you're not pulling on the resources of the site's server as much. We found the website to be fast loading, easy to use, and the typical quality of gaming that Saucify provides.

Software:

  • Saucify

Saucify is known for its exclusive titles and, although the casino is relatively small, the games can only be found through a small group of operators, so they're harder to find. If you enjoy them, Treasure Mile provides you with more than a hundred options and nearly half can be played on your mobile device as well.

Mobile Casino:

There's not quite half of the collection available on smartphones and tablets at 66 total, but you will find video slots, table games, and video poker. There aren't any classic slots or specialty games, and video poker is only single hand options. The mobile experience will be great for you if your preferred go-to is on that list. Otherwise, you're tied to the full site.

Slots Slots - 85 (50 on mobile)

Slot games are separated into just two sections, classic and video. You won't find the big progressive jackpots, just some unique titles that are less mainstream than others.

Video Slots (68 With 50 on Mobile):
  • Le Chocolatier
  • Max Cash
  • Lucky Leprechauns
  • Perfect Date
  • Cosmopolitan
  • The Purse of the Mummy
  • Rise of Spartans
  • Realms
  • Reels of Rock
Classic Slots (17 With 0 on Mobile):
  • Break the Bank
  • Mermaid Serenade
  • Santa's Surprize
  • Stars and Stripes
  • Wild Berry
  • Rising Sun
  • Diamond Dare Bonus Bucks Edition
  • 7 iSevens
  • Magnificent 7s
  • Overdrive
Matchplay CasinoVideo Poker (34 with 11 on mobile):

There are technically only 12 different video poker games, but 11 of them translate into 10 and 50 hand versions that aren't available on mobile devices.

  • Aces and Faces
  • Deuces Bonus Wild
  • Bonus Poker
  • Bonus Poker Deluxe
  • Deuces and Joker Poker
  • Deuces Wild
  • Double Bonus
  • Double Double Bonus
  • Jacks or Better
  • Joker Poker
  • Triple Double Bonus
  • Rocket Jacks (one version only)
Specialty Other (six with 0 on mobile):
  • Berry Picker
  • Lucky Scratch
  • Captain Keno
  • Keno
  • Powerball Keno
  • Superkeno
Table GamesTable Games (11 with five on mobile):
  • Punto Banco
  • Atlantic City Blackjack
  • Atlantic City Blackjack Elite
  • European Blackjack
  • European Blackjack Elite
  • Single Deck
  • Single Deck Elite
  • Vegas Strip
  • Vegas Strip Elite
  • 3 Card Poker
  • 3 Card Poker Elite
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Customer Service

  • Contact Email: support@treasuremile.com
  • Contact Phone: 888.595.5935
  • Live Chat: available 24/7

Customer Service has received some mixed reviews. For the most part, players have experienced frustration with payouts taking longer than expected and they weren't able to obtain much information for the customer service agents.

Treasure Mile Casino Icon

Summary

For a site that initially launched its service in 2009, its current look and vibe is fresh and modern, despite the retro theme. It comes across with elegance and creativity, and it's refreshing to see something new and different when online casinos can look so similar.

The only criticism we have of the website itself is that there are too many menus so it can be a little challenging to find the information you need quickly.

There's a top menu, a bottom menu, and a side menu that slides in and out. Each of them features different key pieces of the puzzle that new customers would want to review. Additionally, it's a bit tricky to get back to the gaming if you venture off into other areas. We kept hitting the menu button by mistake, and that side menu won't take you to any gaming section

Although this is a site that allows for US players, the UK and a small list of other regions are exempt from playing. UK players, especially, need to be mindful of the restriction, as this operator is not licensed by the UK Gambling Commission.

On the financial end of things, we found quite a different scenario than we typically come across, where credit and debit cards are first on the list of deposit options. Instead, the focus is on e-wallets, and traditional banking is handled through the use of Bitcoin as an intermediary. For players in the US, this does make sense as, more often than not, financial transactions are declined by traditional banks if they're being initiated for online gambling.

The financial options are listed for anyone to access, but you have to search the terms and conditions areas to obtain the withdrawal fees that are attached to some methods.

What we don't like about this set up is the minimum $100 withdrawal requirement.

That may seem small to some but, for other casual players, it's way too high.

Bonuses are relatively standard. There's a primary welcome bonus as well as daily reloads that are offered. If you're one of those players that must have a matching reward accompanying all of your deposits, then you'll love the setup with this casino.

We particularly like the current limited-time slot tournament that's happening at the time of this writing. It adds some fun and excitement to regular game play, and players should appreciate the opportunity to win some daily prizes or get in on the big cash awards when the overall winners are determined.

The gaming itself will appeal to some and eliminate others. The casino is powered by Saucify, formerly known as Bet on Soft (not Betsoft). It's custom software with a catalog of games that you'll only find on designated Saucify sites. While video poker, specialty, and table game players may not notice much of a difference, slot players absolutely will as the most familiar titles provided by companies like Microgaming, Playtech, and IGT will not appear in these slot banks.

We also noted that roulette is nowhere to be found on the full instant play website version, but European Roulette provides one option for mobile casino players.

The casino is available for instant play or is downloadable so players can take their pick.

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Verdict

Taking a step back in time to the '20s will take you back to a simpler gaming experience as well. The casino is relatively small but does include slots, table games, video poker, and some specialty games, all provided by Saucify. Daily reload offers keep players in the game and some fun limited time promotions also offer some real value-add opportunities. Banking for US players is easily accommodated by a Bitcoin option, but casual players may not be fond of the $100 minimum withdrawal requirement.

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FAQ

I only use Visa gift cards for online gaming. What can I do here?
Visa gift cards are specifically mentioned in the Bitcoin section of banking as a way to fund a Bitcoin wallet and then conduct transactions with this casino. The site even provides a link to a Bitcoin provider. However, we wouldn't rule out the possibility of using that card directly. You would need to contact the customer service department to inquire about it, though.
Will this casino accept players from the US?
Yes, players from the United States are welcome to register and bet on treasuremile.com as long as your particular state doesn't specify otherwise.
How do I claim the reload bonuses that you mentioned?
You do need to input a coupon code when you make your deposit so if you're interested in taking advantage of a match bonus, go to the promotions page first and get the code you need for that particular day. Don't make your deposit until you have that information in front of you or you could lose out on an opportunity.

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