WizBet Casino Review

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Licensed by: Curacao eGaming Commission
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WizBet Casino is a website for casino purists. It's a no frills, get right to the casino games, type of service. The design is a bit dated but the graphics are huge, and a detailed explanation accompanies every game. As part of the Genesys Club group, loyalty points and promotions cover the network of five casinos. Games are provided by Saucify (Bet on Soft), so they're not widely available elsewhere.

Deposit Methods
Visa
MasterCard
Debit Cards
Neteller
Skrill
Courier Check
Postal Check
EcoPayz
UPay

The Breakdown

Overall

The games are decent, and the networked casino premise is also appealing as loyal players can end up with some good perks. However, payouts take quite awhile and have a large minimum and, in many cases, fees attached, so the banking end of things detracts from the rest of service that's provided.

Game Variety

Don't get us wrong, there is plenty for players to select from in this casino, but when you compare it to many other sites, the variety in types of slot games and table games is missing. There are also no specialty games aside from keno to accommodate players who enjoy scratch cards and bingo.

Banking

A $100 minimum withdrawal requirement is just too high for a site that seems to be more for beginner players. Additionally, withdrawal fees are assessed to both credit card and check payouts, and we're never fans of any banking charges.

Bonuses

The welcome bonus is a fairly substantial one with a 200% deposit match, and the rollover only applies to the bonus that's awarded which is much more desirable than having it applied to the deposited amount as well. The additional promotions and tournaments available to players through the Genesys Club network provides some non-deposit match opportunities that are always welcome additions.

Customer Service

We haven't heard of any substantial customer service issues that have arisen or are lingering that would prompt us to lower the rating.

Mobile Casino

The mobile casino features extra large graphics for easy identification, but it's extremely limited in that there are no table games available. The slots and video poker games that are offered are all in one menu that you have to scroll through to locate your game of choice. They aren't separated into categories or a smaller list to make things easy.

Overview of WizBet.com

Part of a Club

This website is part of the Genesys Club network that also includes Mandarin Palace, Lucky Creek, Grand Eagle, and Treasure Mile casinos. The multi-site concept allows for sharing of loyalty club benefits and weekly tournaments. It's licensed by the Curacao e-Gaming Commission

Just a Handful of Exceptions

Not only are US players accepted from every state, but players from around the world can register and stake their bets except for the following 15 locations:

France, Australia, South Africa, Spain, Netherlands, Bangladesh, United Kingdom, Brazil, Croatia, Ireland, Romania, Russian Federation, Hungary, Japan, and Mexico.

Entry-Level Online Bettors Will Be Right At Home

The main site features a very simplistic style with noticeable graphics and plenty of gaming details. The mobile site has some of the largest graphic cards we've come across, so even the newest online players will be comfortable making their selections without worry of mistakes. The casino is available through Instant Play or Download options.

Bet on Soft is Not Betsoft

The platform used is Saucify or Bet on Soft, technology utilized in less than a dozen gaming sites. Players used to this software are very complimentary although the catalog is quite limited to only 110 games in the collection. We noticed a possible Playtech and Genii game thrown in for good measure as well.

Bonuses to the Left of You And Bonuses to the Right of You

If you take a peek at the site, you'll notice a welcome bonus and a special summer promotion detailed for players. However, as WizBet is part of the Genesys Club casino network, there are plenty of other club promotions like tournaments and free rolls promoted through the casino collective. The buy-ins are through Genesys Club Rewards loyalty points that can be earned through any of the five casinos and are combined for redemption.

Bonuses & Promotions

There is a basic welcome bonus on WizBet that compares to other casinos, but betting real money on any of the five Genesys Club sites earns players' loyalty points that can then be collected and redeemed for gifts, travel, cash, and to pay for the numerous weekly tournaments that are offered.

200% Welcome Bonus up to $400

New players to WizBet only can get in on this welcome bonus offer good on their first deposit only. There is a wagering requirement that accompanies this reward, and it's 40 times which is a hefty rollover but, fortunately, it's only applicable to the bonus amount only and not the regular deposit/bonus combo like some sites mandate.

Summer Splash for Cash

This is a Genesys Club promotion but is also detailed on WizBet, and it's a summer-long, seven part offer that provides for up to $6,760 in play cash and 215 free spins total for players who take advantage of the absolute most that this reward can provide.

The premise is to visit seven US destinations and unlock a deposit match and some free spins at each stop. There is a $100 limit on any winnings resulting from the free spins.

For Example

Orlando - 99% deposit match good for up to $1,750 plus 25 spins on Wild Wizards

Biloxi - 99% deposit match good for up to $990 plus 30 spins on Beat Bots

You get the idea...

The rest of the current promotions are tournament-based and are detailed on the Genesys Club site and include weekly promotions like the following:

Blast from the Past - Mondays

Five loyalty points are all that's needed for the buy-in, and the slot tournament includes Digging for Dinosaurs, Rise of Spartans, Age of Spartans, Legends of Olympia, Legends of Greece, and The Last Pharoah games. The top five finishers grab a share of a $150 prize pool.

Winner Winner Chicken Dinners - Tuesdays

We're not quite sure what the title has to do with Blackjack, but this is a 21-based tournament. The prize pool is $150 for the top five, and 25 loyalty points are the price of admission.

Double Impact Poker Challenge - Wednesdays

The video poker area is quite substantial in this casino and warrants a dedicated tournament, so Wednesdays are for vp players who redeem 15 points for the opportunity to claim part of that five-winner $150 prize pool.

Super Lottery Keno Challenge - Saturdays

No one appears to be left out as slots, table games, video poker, and now keno is part of the tournament line-up. The buy-in is ten loyalty points, and you have probably deduced that the prize pool is $150.

There are other tournaments and free rolls listed as well including a Euro Freeroll Slots Challenge on Fridays.

Additionally, the Genesys Club site details the rewards program that's five levels starting at the Newbie stage and then benefits increase significantly when players reach Bronze, Silver, Gold, and ultimately, Platinum. There are birthday bonuses, leveling up rewards, exclusive tournaments, and points are earned at a better rate at the upper tier levels.

The one thing that players like about this program is that points that be redeemed for valuable prizes like vacations and gifts.

Deposits and Cashouts

As This is a Global Casino, There Are Three Menus of Banking Options Divided Out Per Location:
  • 1United States
  • 2Canada
  • 3Europe

We haven't found any deposit fees listed, but it's not the most concise menu to review so we would suggest confirming any questions you may have with customer service before initiating any banking transaction.

US Deposit Methods (Conducted in USD Only):

  • Credit Card
  • Debit Card
  • Prepaid Card
  • Gift Card
  • UPay Card
Canada Deposit Methods (Conducted in CAD Only):

  • Skrill eWallet
  • Skrill Visa
  • Skrill Mastercard
  • Ecopayz eWallet

The site notes that the EU deposit methods are for players from the European Union or the UK, but the terms and conditions also state the players from the United Kingdom are not allowed to register or play. Hmmm

EU Deposit Methods (Conducted in GBP or Euros Only):

  • Visa Credit Card
  • Visa Debit Card
  • Skrill Visa
  • Skrill Mastercard
  • Skrill Direct Bank Transfer
  • Neteller
  • Ecopayz
Withdrawals

The policy on this site is that withdrawal requests will be processed daily, but payments to player accounts will take place on Monday and Thursday. Also, first time players seeking a payout for the first time will need to do a telephone verification before the withdrawal is finalized.

Again, the banking is broken down into three regions. The turnaround time is in addition to the internal approval process.

US Withdrawals:

Courier Check (via FedEx)

Fee: $30

Turnaround Time: Five business days

Minimum Withdrawl: $100

Check (via regular mail)

Fee: $15.71

Turnaround Time: 21 business days

Minimum Withdrawl: $100

Credit Card

Fee: $7.00

Turnaround Time: 6 - 8 Business Days

Minimum Withdrawl: $100


Canadian Withdrawals - Made in USD or CAD:

Courier Check (via FedEx)

Fee: $30

Turnaround Time: Five business days

Check (via regular mail)

Fee: $15.71

Turnaround Time: 21 business days

Minimum Withdrawl: $100

Skrill eWallet

Fee: $0

Turnaround Time: Instant

Minimum Withdrawl: $100

Skrill Visa

Fee: $0

Turnaround Time: Instant

Minimum Withdrawl: $100

Skrill Mastercard

Fee: $0

Turnaround Time: Instant

Minimum Withdrawl: $100

EcoPayz

Fee: $0

Turnaround Time: Instant

Minimum Withdrawl: $100

Credit Card

Fee: $15

Turnaround Time: 6-8 business days

Minimum Withdrawl: $100


European Union Withdrawals - Made in GBP or Euros

Courier Check (via FedEx)

Fee: £/€ 30

Turnaround Time: Five business days

Minimum Withdrawal: n/a

Check (via regular mail)

Fee: £/€ 15.71

Turnaround Time: 21 business days

Minimum Withdrawal: n/a

Visa Credit Card

Fee: £/€ 15

Turnaround Time: 6-8 business days

Skrill

Fee: £/€ 0

Turnaround Time: Instant

Skrill Visa

Fee: £/€ 0

Turnaround Time: Instant

Skrill Mastercard

Fee: £/€ 0

Turnaround Time: Instant

Skrill Direct Bank Transfer

Fee: £/€ 0

Turnaround Time: Instant

Neteller

Fee: £/€ 0

Turnaround Time: Instant

ecoPayz

Fee: £/€ 0

Turnaround Time: Instant


Other currencies are available including AU$, NOK, SEK, and DKK.

Place Your Bets

I guess that we could say that the casino is intimate. That would be a nice way to say that it's small, especially compared to other internationally servicing casinos. The Saucify Collection is limited, so there's not a lot of wiggle room to expand without adding to the software.

There are slots, video poker, table games, and keno but there isn't a live casino or any specialty game area. Again, we're looking at a casino for gambling purists. It's straightforward and carries just the basics.

Library size: 116

Game variety: There is a lack of variety here. Yes, there are a few progressive jackpot games, and there are also some table games, but you're not going to see area filled with tables. Video poker offers some multi-hand options, but the games are more of the classic types of Jacks or Better with a few wild card versions added to the mix.

Audio and video quality: This is a decent, middle of the road website. The quality suffices for the service that's provided. It's not over the top with the latest technology but the game play isn't affected, and everything is large and comfortable to play.

Mobile casino: The 59 game mobile casino is limited in its offerings. You'll find slots and video poker, but that's the extent of things. We've said it before, and it especially applies here, the graphics are large, and the mobile casino is ideal for beginners or anyone not particularly comfortable using a smaller screen. Whereas most smartphone versions may feature a menu of games that are three columns across, this one scroll through the games one by one. There should be no worries about selecting the wrong item on this site. Everything is sizeable and easy to pick.

Software: Bet on Soft / Saucify

Slots Slots - 76 (47 on Mobile)

Beat Bots is a Genii game, so there are a few one-offs added to the overall collection of Saucify-provided slots. The titles aren't the more well-known ones as this company is more boutique and featured on fewer casinos than some of the bigger companies but players who have been using it seem to enjoy the experience. At least there aren't any significant comments to the contrary.

  • Beat Bots
  • Horn of Plenty Spin 16
  • Sweet Success
  • Robin Hood Outlaw - newest game on the site
  • Reelin' and Rockin'
  • Reel Xtreme
  • Perfect Date
  • Arcadia i3D
  • Buck$y Malone
  • Peek Physique
Jackpot Progressive Versions (Five Total)
  • Molten Moolah: featuring jackpot boosters
  • Cash Flow: with scatter wins, five reels, and 15 pay lines
  • Dream Wheel: 15 lines, one coin, feature game
  • Cash Flow: a one-line, three-coin, 2X wild game
  • Legends of Avalon: 30 line, one coin, up to 15 free spins and a four times multiplier
Video Poker Video Poker - 27 (12 on Mobile)

Nine different games are available in a single deck version, but then they translate to ten and 50 hand versions as well.

  • Deuces Bonus
  • Bonus Poker
  • Bonus Poker Deluxe
  • Double Bonus Poker
  • Deuces Wild
  • Jacks or Better
  • Double Double Bonus Poker
  • Triple Double Bonus
  • Joker Poker
Jackpot Progressive - One
  • Rocket Jacks - featuring 52 cards plus double game
Table GamesTable Games - Four (Not Available on Mobile)
  • Punto Banco
  • Baccarat
  • Three Card Poker
  • Craps
Games Blackjack Games - Four (Not Available on Mobile)
  • Single Deck
  • Three Vegas Strip
  • Atlantic City
  • European
Games Roulette - Two (Not Available on Mobile)
  • European
  • American
Games Keno - Three (Not Available on Mobile)
  • Powerball Keno
  • Captain Keno
  • Keno - win up to 20,000 coins

Customer Service

  • Contact Email: support@wizbet.com
  • Contact Phone: 888.595.5835
  • Live Chat: available 24/7

Summary

Right Up Front

You know that you're not looking at the latest most innovative casino to hit the internet. The design could be considered more dated, but that's not necessarily a bad thing. There's plenty of information that players, especially new ones, will find very helpful.

Whereas some casinos take up a lot of space explaining promotions and bonuses, this one emphasizes the game collection and details every game that it offers, so it's easy to make selections. There aren't a lot of games from which to select, but there is certainly plenty to accommodate most players unless they have a favorite that they may not find on this site.

Banking Veers Off in a Not So Favorable Direction, Though

There isn't a good, well-explained menu of options that customers would find helpful. Different lists cater to geography but minimum and maximum limits, as well as some defined approval times, seem to be missing. Another thing we don't like are the fees that are attached to the check and credit card payouts as well as the $100 minimum withdrawal requirement. Whereas other sites are as low as $10 or $20 for a payout minimum, $100 is substantial and not for the beginning recreational player who may be intimidated by that amount.

Also, for a US-facing site, a Bitcoin option would be helpful so that Americans have a fee-free option for cashing out.
Bonuses and Promotions Also Run the Middle of the Road Here

The welcome bonus is a good one with a $400 maximum and 200% match. The 40 times rollover seems high, but it only applies to the award that's issued so, compared to some others, it's not quite as bad as it originally seems.

The tournaments and special promotions that are offered through the Genesys network add to the entertainment factor, and it's nice to see some point-related buy-ins rather than non-stop deposit match bonuses with play through requirements.

It eventually all comes down to the games, though

Players will probably either really like the collection, or they'll opt to stay loyal to their tried and true favorites from some of the bigger companies like IGT or Microgaming. We have heard good feedback from those that play Bet on Soft often, and they do enjoy the gaming experience and the options that are provided.

The mobile play is only provided for slot and video poker players, though. There are so many more on the go bettors these days that it would be helpful to have a broad sampling from the entire casino featured for smartphone or tablet interaction as well.

We're sure that WizBet has its loyal players who have been with it for quite awhile but, as far as new players coming aboard, it seems as if it's more of a beginner's casino experience.

Verdict

This casino isn't for everyone as it lacks some of the features and games that many of its competitors offer. The casino is small, and the mobile casino is even more so and doesn't have the table games or keno that you'll find on the full website version. There is a benefit to being a part of the Genesys Club group, though, especially for players that want to rack up some points and exchange them for real prizes as opposed to just points for play cash. So, for new players or anyone who likes a simple site and comfortable gaming experience, it will fit the bill.

WizBet FAQ

I was offered a no deposit bonus with WizBet. Are there special requirements that apply?

The no deposit bonus has the same stipulation as for the welcome bonus in that it requires 40 times play through on the bonus amount only.

I won some money but still can't cash out. Why?

Although this casino does offer some no deposit bonuses that can be played without money in the player's account, there is a rule that states that a deposit does need to be made into the casino before anything can be cashed out. If you need assistance and more information, the customer service department should be able to fill you in on what you need to do so you can collect your winnings.

Do they allow US players to register?

Yes. US players can register but must be 21 years of age as opposed to 18 as is allowed in many other regions.

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