Review of Euro Palace Casino for 2024

Euro Palace has been around for just over a decade now, having launched in 2010. They are powered by Microgaming’s Quickfire platform, so you know they offer games that are both high quality and fair.

Their user interface is solid, their customer service team is top-notch, and their mobile platform is one of the best on the market. We could go on and on about this casino’s strengths, but we aren’t unaware of their weaknesses either.

For more information regarding the advantages and drawbacks of signing up at Euro Palace, please continue reading our honest Euro Palace review.

Euro Palace Ratings Breakdown

Overall

Euro Palace has many strengths! Their customer service team seems well educated and personable. Their user interface is easy to use, and their mobile platform is very efficient. They have earned their players’ trust over their ten years of service, and their commitment to delivering fair, entertaining games is admirable.

However, we weren’t impressed with their bonus options or some of their banking policies, which we explain in detail later on in this Euro Palace review. Overall, our team found that this casino’s strengths far outweigh its weakness, so we have no issues recommending them to you!

Banking

Euro Palace does have an excellent selection of banking options available, including bank transfers, e-wallets, and credit cards, to name a few. The processing time on all methods seems reasonable, and there are no fees associated with deposits.

I was a little disappointed not to see any cryptocurrencies offered for deposits or withdrawals, though. Cryptocurrencies are becoming a popular payment method for casinos, so we expected to see it offered here.

Another complaint we had is that this casino claims they can charge a fee for withdrawals “at their discretion.” They leave you in the dark about these fees, which is concerning.

Bonuses

The only bonus Euro Palace currently offers is its $600 welcome bonus. While the amount of this bonus is generous, it does come with high wagering requirements, which may be difficult for some players to reach.

This real money casino has other bonuses, and free spin offers on occasion, but they don’t have any other bonuses offered regularly. We definitely think Euro Palace has room for improvement here, which is why we can only give them 3.5 stars in this category.

Customer Service

I contacted Euro Palace’s customer service team through their live chat option and their email service. We had a pleasant experience with both. As far as their live chat option goes, we were able to get a hold of a representative within minutes, and they spent the necessary time to answer our questions thoroughly.

It took less than a day to hear back from them when we contacted them via email. We received a lengthy response that showed both their teams’ knowledge and cares for their players.

The only reason why they aren’t receiving five stars for this portion of our review of Euro Palace online casino is that they don’t have phone service at this time, which is the preferred contact method for some players.

User Interface

This is an area where Euro Palace stood out to me! Their casino is well organized and easy to navigate through. Their blue, green, and white color scheme is appealing to look at and easy to read.

All of the links we tested on their site took me to where they were supposed to quickly. We never had to wait more than a few seconds for the game to load, and there were never any glitches either. Euro Palace definitely offers one of the best user experiences around; there aren’t any complaints on our end.

Mobile Capability

I was impressed by Euro Palace’s mobile platform. You can either access their site via their mobile gambling app or your phone’s web browser. No matter how you decide to play, you’ll have access to the majority of their games.

Every game we played downloaded quickly, and we experienced no issues with lagging. Their mobile games have vibrant graphics and high-quality animations, making this casino the ideal option for anyone who plans to spend a significant amount of time playing from their phone.

Euro Palace Overview

Before we give a casino our seal of approval, we check out what other users have to say about them. While doing that for this Euro Palace Casino review, we noticed that most users only had good things to say about the site. While not everyone was 100% satisfied, most of their players had a positive experience playing there.

Euro Palace is part of the Digimedia group companies, which owns a long list of other high-quality casinos, including Wild Jack Casino, All Jackpots Casino, All Slots Casino, and more. When we discovered this, we had even more confidence in our decision to recommend this casino to you.

At this point, you must be wondering if this casino is available in your area. Unfortunately, Euro Palace can’t accept players from several different countries for a variety of different reasons. A complete list of restricted counties can be found below.

Restricted Countries

• Afghanistan
• Belgium
• Denmark
• France
• Iran
• Iraq
• Israel
• Italy
• South Africa
• Spain
• Turkey
• United Kingdom
• United States

Euro Palace Casino Review

If you’re wondering what Euro Palace’s online casino brings to the table, then this section is for you. We highlight what real money casino games you can play, what software provider you will find, and everything you need to know about their mobile platform.

Games Offered

This casino has over 600 games to choose from, including different variations of blackjack, craps, roulette, and video poker. They also have a wide selection of slot games available. These slot games come in a variety of different formats and themes.

Most of their games can be played in demo mode; this means you’ll have the opportunity to play any game you’re interested in without spending any money. Then, once you determine which games are your favorite, you can place a wager with more confidence.

Mobile Capability

If you own an Android phone, then you can download Euro Palace’s dedicated app. This app gives you access to almost any game available on desktop. This app is very user friendly and enjoyed by thousands of people every day.

If you own an iPhone or another type of smartphone, you can access Euro Palace from your phone’s web browser. Their mobile platform on the web browser has a similar layout to their app; both are simple to use.

Software and Design

Euro Palace is powered by Microgaming. Microgaming is a trusted name in the gambling community, as they have been serving players since 1994. Many casinos offer their games, and most have little to no issues regarding their software.

Their games have creative themes and crisp graphics. The ones that have animation really add to the playing experience as well.

Casino Verdict

Euro Palace has a decent selection of entertaining games to select from that have been developed by a trusted software provider. Both the desktop version of their site and their mobile platform offer an easy to use user interface in an attractive design. We don’t see any reason why you wouldn’t enjoy yourself at this casino!

Banking Options Offered at Euro Palace

Deposits

• Visa Credit
• Mastercard Credit
• Visa Electron Debit Card
• Interac Online(online transfer)
• Debit(bank transfer)
• Trustly(bank transfer)
• Skrill(e-wallet)
• Neteller(e-wallet)

There is a wide range of deposit methods available, from credit cards and debit cards to bank transfers and e-wallets. Credit and debit cards take about 3-5 days to process, while bank transfers and e-wallets can take up to a week.

Withdrawals

• Visa Credit
• Mastercard Credit
• Visa Electron Debit Card
• Debit(bank transfer)
• Skrill(e-wallet)
• Neteller(e-wallet)

A few of the options available for deposits aren’t available for withdrawals: Interac Online and Trustly. This still leaves you with plenty of withdrawal options, though. Withdrawals can take up to a week to process, but most are completed within three business days.

I am a little concerned that the casino states that they have the right to charge a fee for withdrawals at their discretion. They aren’t straightforward about what would cause them to charge a fee or how much that fee would be, so it makes me a little nervous.

Review of Euro Palace Promotions

The only bonus Euro Palace offers is a $600 welcome bonus split up between three intervals of $200.

1. 1st Deposit – 100% deposit bonus up to $200
2. 2nd Deposit -100% deposit bonus up to $200
3. 3rd Deposit – 100% deposit bonus up to $200

In order to qualify for the full bonus amount, you must make three separate deposits of $200 each; they will be matched dollar for dollar by Euro Palace. Any amount up to $200 on your first three deposits will be matched, so you can make smaller deposits if you prefer to.

Of course, there are stipulations attached to this bonus. You must make your first deposit within seven days of signing up, and the bonus is subject to a 70x playthrough requirement, which is steep, in our opinion.

Euro Palace Customer Support Review

Live Chat

The live chat option was easy to locate during this Euro Palace online casino review. It’s in the lower right hand corner of the screen and looks like two blue thought bubbles overlapping each other. Once you select it, you’ll have to provide your name and email address. This way, the representative can look up your account and be able to answer your questions more accurately.

I decided to use their live chat option three separate times to gauge exactly how long we could expect to wait. Each time, we connected to a representative in less than five minutes. Their representatives were very friendly and worked hard to answer our questions to the best of their ability.

Email

Euro Palace can be contacted through the email address we provided above. Once you email them, you’ll receive an automated message stating a representative will be contacting you shortly. We received a reply to our email just four hours after reaching out to them, which is faster than other casinos we have contacted in the past.

We felt the response that was received from Euro Palace was very informative; they answered all of our questions, and there was no need for any follow up. They were courteous in their response and really seemed to care.

Phone

Unfortunately, Euro Palace doesn’t have a way to connect with them over the phone at this time. We know some people prefer to communicate this way and find it easier to explain their concerns and ask their questions, so we were disappointed. However, we do believe their other points of contact more than make up for this slight inconvenience!

Final Verdict – Should You Play at Euro Palace?

Our team definitely recommends playing at Euro Palace if you have never played there before. Their user interface and mobile platform are phenomenal, and their customer service team is top-notch.

When it comes to their game selection, you’ll be able to find almost anything you are looking for. As this casino is powered by Microgaming, you can rest assured knowing the games offered are high quality and fair.

Euro Palace Casino Review FAQ

To close out this review, we want to share some of the most common questions we receive, and feel that you may have as a reader.