In-Depth Review of Cookie Casino 2024

If you’ve been looking for an online casino with an entertaining theme, then you’ve come to the right place. We were excited when we first came across Cookie Casino since it has such a unique theme that will make you feel like a kid in a candy shop again. You’ll see sweet treats at every corner, from gingerbread to macaroons to chocolate chip cookies.

Not only will you be entertained at this real money online casino, but you’ll also have the chance to enjoy their huge selection of games, secure banking options, and their one-of-a-kind theme.

In this review of Cookie Casino, we cover everything we mentioned above in addition to their bonus opportunities, their customer service team, their user interface, and their mobile capabilities. So, keep reading if you want to learn more!

Ratings Breakdown

We have included a ratings breakdown in this Cookie Casino review to make it easier for you to see the strengths and weaknesses of this casino. We also want to ensure you that we have valid reasons for giving them the scores we did in certain categories.

Overall

While reviewing Cookie Casino, we had the opportunity to spend hours playing their slot and casino games. They had thousands to choose from by dozens of software providers, which made it easy to stay entertained for so long.

We do wish they had more bonus opportunities to take advantage of, though, as they are pretty limited in that area. They also have a limited number of customer service agents, none of which will be able to help you over the phone.

For these reasons and for other reasons that we’ll discuss further on in this cookiecasino.com review, we have decided to give Cooke Casino four out of five stars.

Banking

We were impressed by the wide selection of banking options we found while reviewing Cookie Casino. Out of their fifteen banking options, they have a great mix of e-wallets and credit cards. All of their deposit options process instantly and are 100% free of fees. Their withdrawal options are also free of fees, but it does take several days to process certain withdrawal methods.

The only thing Cookie Casino could have done to receive a higher score in this area would be to offer a few cryptocurrencies as well, like Bitcoin or Ethereum. More and more players use cryptocurrencies as their preferred method of payment for online gambling transactions, so we’d like to see them accommodate this.

Bonuses

We don’t want to seem harsh here, but we weren’t happy when we saw only a few bonuses available to choose from while reviewing cookiecasino.com. While the bonuses they do offer come with reasonable wagering requirements, they weren’t overly generous in terms of size or in terms of the number of free spins they come with.

They could definitely expand this section and develop more creative bonuses in the future. More generous bonuses would be preferable. Until then, the highest score we feel comfortable giving them is 3.5 out of 5 stars.

Customer Service

While reviewing Cookie Casino, we had the chance to interact with their customer service team on several different occasions. Each time we interacted with them, they blew us away with their communication skills and in-depth knowledge of the site.

Unfortunately, they didn’t blow us away with how long we had to wait to get connected with them. Sometimes it took almost 30 minutes before we got a response from their live chat feature, which is available 24/7/365. That, plus their lack of phone support, is why we think 3.5 stars is an appropriate score here.

User Interface

We love the fun and whimsical theme offered at Cookie Casino. Whenever a page is loading, you’ll see a cookie spin before your eyes. The site’s mascot is a cookie with an adorable smile, bright eyes, and a gold crown. They used vibrant colors throughout the site that contribute to its playful atmosphere.

All of their games are organized by software providers, making it easy to find games by providers you can trust. If there’s a certain game you’re looking for and aren’t sure what their software provider is, you can always use the search bar. We love how easy it was to find everything we were looking for while playing at Cookie Casino, hence their high score in this category.

Mobile Compatibility

We know how important it is to be able to play while on the go. We tend to spend more time playing at mobile casinos than anywhere else. That’s why we were so eager to try out Cookie Casino on mobile. While we were slightly bummed that they don’t offer a dedicated app for their online casino games, we were thrilled to see a full suite of games offered on mobile through our phone’s web browser.

Cookie Casino Overview

While reviewing Cookie Casino, we had the chance to open up an account with them for the first time. We’re excited to share our experience and provide step-by-step instructions on how to open up an account with them. The entire sign-up process should only take five to ten minutes from start to finish.

The Sign-Up Process

Step 1: Select the Registration Button

There’s an orange and white registration button in the upper right-hand corner of the screen. Press this button in order to be taken to a new page where the sign-up process will begin.

Step 2: Create a Username and Password

You’ll be asked to come up with a username and password at this time. Your username will be your email address, and your password has to be at least eight characters long. We recommend using a combination of letters, numbers, and symbols to make it less susceptible to hackers.

Step 3: Provide Personal Info

Some of the personal information you’ll need to provide includes your name, your physical address, what currency you want to use, and your phone number. All areas must be completely filled out in order to move on.

Step 4: Make Your Initial Deposit

Now it’s time to select what payment method you want to use and make your first deposit. Double-check that the amount you entered is correct, as you don’t want to accidentally deposit more or less money than you originally planned.

Step 5: Use Your Funds

Your funds should be processed instantly, and then they will be available for you to use on any slot or table game of your choosing. The best way to manage your bankroll and get the most out of your funds is to set a budget and stick to it.

Games Available at Cookie Casino

One of the first things we noticed during this review of cookiecasino.com was the wide selection of software providers they offer games from. In total, they have games by 40 different providers, which means their games have a variety of different features, free spin opportunities, and jackpots to take advantage of.

We have listed each one of the software providers Cookie Casino offers for you below. You’ll notice they offer games by established software providers that have been around for years, in addition to newer software companies that you may have never heard of before.

Software Providers

• 1x2Games
• 4ThePlayer
• Authentic Gaming
• BGAMING
• Betsoft
• Big Time Gaming
• Booming Games
• EGT Interactive
• Electric Elephant
• Elk Studios
• Endorphina
• Evolution Gaming
• Fantasma Games
• Fugaso
• Gamomat
• Golden Hero Games
• Hacksaw Gaming
• Iron Dog Studios
• iSoftBet
• Kalamba Games
• Microgaming
• NetEnt
• Nolimit City
• Play’n GO
• Playson
• Playtech
• Pragmatic Play
• Push Gaming
• Quickspin
• Red Tiger Gaming
• ReelPlay
• Relax Gaming
• Spinomenal
• Sthlm Gaming
• Swintt
• Thunderkick
• Tom Horn Gaming
• TrueLab Games
• Wazdan
• Yggdrasil Gaming

Slot Games

Cookie Casino offers over 2,000 slot games, which is more than most of the online casinos we’ve played at before. While we’re not going to list all of those games for you here, we decided to pick fifty of their most popular and diverse games.

The list of slot games below is just a snippet of everything Cookie Casino has to offer. These are the games we have spent hours playing ourselves and know how truly entertaining they can be. Visit cookiecasino.com for a complete list of slot games and to see if your favorites are available as well.

• After Quest
• Age of Asgard
• Book of Captain Silver
• Buffalo Power Megaways
• Cash Quest
• Cashville
• Dark Vortex
• Deadwood
• Egyptian Gold
• Emerald King
• Fish Party
• Flaming Sevens
• Game of Luck
• Gangster Gamblers
• Hat Trick Hero
• Heist
• Ice Wolf
• Irish Love
• Johnny Cash
• Joker King
• Kangaroo Land
• King of Cats
• Lava Gold
• Legend of the Sword
• Majestic Forest
• Master Joker
• Milky Ways
• Miss Wildfire
• Once Upon a Time
• Orient Express
• Pots of Luck
• Power Fruits
• Raging Dragons
• Rainbow Wilds
• Seven Seven
• Shamon
• Take the Bank
• Tally Ho
• Ultra Fresh
• Under the Sea
• Valley of the Gods
• Vampire Chess
• Wacky Panda
• Wanted Outlaws
• White Rabbit
• Wild 777
• Yummy Wilds
• Zombie Circus
• Zorro Wild Heart
• Zulu Gold

Live Casino Games

We don’t always get an opportunity to travel to a brick-and-mortar casino, as many of us live quite a few hours away from one. That’s part of the reason why we love live casino games so much.

We were excited to encounter so many live casino games while we were reviewing cookiecasino.com. These games are available often, as Cookie Casino has a plethora of different dealers on their payroll. We’ve listed their live casino game options for you below.

Baccarat

• Baccarat Controlled
• Baccarat Squeeze
• Infinite Baccarat
• Speed Baccarat

Blackjack

• Blackjack Fortune
• Blackjack Platinum
• Classic Blackjack
• Silver Blackjack
• Speed Blackjack
• VIP Blackjack

Roulette

• American Roulette
• Arabic Roulette
• Double Ball Roulette
• Immersive Roulette
• Japanese Roulette
• Lightning Roulette
• Mega Roulette
• Russian Roulette
• Speed Roulette

Other

• Deal or No Deal
• Monopoly
• Punto Banco
• Sic Bo

Cookie Casino Banking Options

We wanted to include as many banking details as possible in this Cookie Casino review, which is why we developed these two charts. One will provide details on all of the different deposit methods, and one will provide details on all of the different withdrawal methods. You’ll find what fees are associated with each banking method, the processing times, and the minimum and maximum deposit/withdrawal amounts.

Cookie Casino Deposit Methods

Cookie Casino Withdrawal Options

Cookie Casino Bonuses Review

While writing this review of Cookie Casino, we noticed that they have a very limited amount of bonuses. While we were disappointed by the number of bonuses they offer, we do think these casino bonuses can add true value to your bankroll.

First Deposit Bonus

Bonus Code: CAKE

100% match up to €100 plus 120 free spins on Book of Dead

When you take advantage of this bonus, you can receive up to €100 worth of free playing credits that come with a rollover requirement of 40x. When playing with bonus funds, you’ll be required to make a minimum bet of €5 until those funds are used up. Your free spins will be distributed in 30 spin increments over the course of four days. All of this is pretty standard and seems very reasonable to us.

Second Deposit Bonus

Bonus Code: SWEET

50% match up to €100 plus 100 free spins on The Magic Cauldron – Enchanted Brew

This bonus is very similar to the first deposit bonus, except you only receive a 50% match up to €100 instead of a 100% match. The 100 free spins are distributed a little differently, too, as they are spread over a two-day period in 50 spin increments. The rollover requirement of 40x remains the same, and the minimum bet of €5 still applies as well.

Sweet Sunday

Bonus Code: COOKIE

50% match up to €300 plus 50 free spins on Santa’s Wonderland

Sundays truly are a little better with this next bonus that’s available to all players EVERY Sunday. This bonus actually is the largest bonus they offer, as a deposit of €600 will earn you €300 in playing credits. This bonus still comes with a 40x rollover requirement, but it comes with a different bet minimum of €20. Another thing that’s different with Sweet Sunday is that you’ll receive your free spins all at once.
Wheel of Fortune

Bonus Code: FRIDAY

Every Friday, you’ll get a chance to spin the “Wheel of Sweets.” In order to qualify for this bonus and gain access to the wheel, you’ll have to deposit €30 or more. You’ll win a prize each time you spin the wheel: no exceptions. Prizes vary but are often free spins, funds for your bankroll, or tangible prizes like televisions sets or laptops.

Cookie Casino VIP Program

Every player who has made at least one deposit on their account will be enrolled in the Cookie Casino VIP program. You earn comp points for every bet you place. The more comp points you accumulate, the faster you can make your way through the 30 levels, all of which are in line with this real money online casino’s sweet treat theme.

In this section, we’ll point out how many comp points (CP) are required to reach each level and what reward you will earn for reaching each correspondent level. The higher levels are quite lucrative and are definitely worth striving for, as the top prize is worth €100,000.

Customer Service At Cookie Casino

It’s extremely important that we’re able to get the assistance we need when playing at any real money online casino. That’s why we contacted their customer service team multiple times while writing this cookiecasino.com review. Let us share our experiences with you.

Email Support

Cookie Casino has a contact form that you can fill out on their website. You only need to include your email address and your message to submit it. Expect to wait up to 48 hours to receive a response. We typically heard back from them in 30 hours or less, though.

We think this is the best form of contact if you need a thorough response to your question and don’t need your question answered right away.

Live Chat

We were discouraged by the number of times we had to wait for a response from their live chat team. We’re okay waiting a few minutes, but we had to wait almost thirty minutes on more than one occasion. This just makes us think that they don’t value our time.

When we finally got a hold of a customer service agent, we were always greeted with kindness, and our needs were met quickly. This indicates that they train their agents well, but they just don’t have enough of them on staff, especially on the weekends. Friday and Saturday are when we found ourselves having to wait the longest.

Cookiecasino.com Review FAQ

We have been writing reviews for years, and we know what questions we get asked most often, so we’ve created this section in hopes that all of your unanswered questions will get answered here.

Our Verdict

We hope this Cookie Casino review will help you make the right decision on whether or not to play here. We personally think Cookie Casino is one of the better real money online casinos on the market for their game selection and banking options alone. Of course, their customer service team and bonus section could both be expanded, but these are just minor issues in the grand scheme of things.

If you’re ready to take the plunge and give this casino a chance, sign up at Cookie Casino today!